13 Reviews
Write a Review13 Reviews of Kevin Peck
May 14, 2024
From the moment I discovered we unfortunately purchased a car with existing damage from a Collinsville car dealership (not a Jim Norton dealership), anxiety began. We brought our car into Jim Norton Toyota w car with existing damage from a Collinsville car dealership (not a Jim Norton dealership), anxiety began. We brought our car into Jim Norton Toyota with a limited budget and much apprehension. After all, we just bought a car from the Collinsville dealership (not Jim Norton dealership), and the entire experience we felt ran over. As soon as we met with the repair department at Jim Norton Toyota we had zero concerns about trusting them with our vehicles care. We were immediately treated like family and explained all processes and fine details so we had no leftover questions or concerns. They gave us a choice of a wonderful rental and already emailed and printed the rental policy before I could email ask. The care the rental department took in walking and noting existing damage truly blew me away! While our vehicle was being worked on, they updated us throughout the process and even gave us names of the kind individuals handling our vehicle repairs. They walked us through the insurance claim process and worked hand in hand with our insurance provider to make sure we had zero out of pocket expenses! As a college student and homeschooling Mom this was such a blessing for our family. The repair department manager was also aware of our vehicle and treated us with great care and attention. I found out the individual in charge of our repair had a handwritten note under his keyboard to help us address questions we had through the process and to update us as the previous Collinsville dealership we purchased the car from was prolonging our repair process. When our vehicle was finally repaired we have complete confidence in the repairs and like the initial drop off, the pick up was 10 minutes in total. I will going forward use Jim Norton Toyota for all my vehicle repair and buying needs. We purchased 2 vehicles from them vehicle and I personally regret trying out a new dealership in Collinsville. There is no comparison as Jim Norton will beat out any competitor with the loving care they show each customer. At the end of the day, I learned “if it’s not broke, don’t fix it”, and “if it is broke, trust Jim Norton Toyota. Thank you Jeff Lee and especially Joey who treated us like a family friend instead of just another customer. For that, I can’t thank you enough! It made it all kinda fun instead of stressful! More
Other Employees Tagged: Greg Foster, Eric Cooper, Joey Ryan, Jeff Cantrell
March 05, 2024
The service dept is always very helpful and friendly. They also have oil change coupons and will replace your key fob battery at no chargez They also have oil change coupons and will replace your key fob battery at no chargez More
Other Employees Tagged: Zeb Freter
November 04, 2020
Kevin was awesome! He was so friendly and provided everything to cater to my car rental needs. I highly recommend you going in to see Kevin! He’s the best. everything to cater to my car rental needs. I highly recommend you going in to see Kevin! He’s the best. More
October 21, 2019
Fantastic people Misty was amazing!!!!! The best salesman or woman I have ever done business with. I will forever be a customer of Toyota because of her. She was knowl Misty was amazing!!!!! The best salesman or woman I have ever done business with. I will forever be a customer of Toyota because of her. She was knowledgeable and very patient. She didn't pressure me for a sale or leave me hanging because I wasn't buying anything at the time. I promised her I would come back and I did and I always will. More
Other Employees Tagged: Misty McDonald, Dalton Stephens
January 15, 2019
Best in oklahoma Have purchased numerous vehicles over the years in the areas of Tulsa, ba, Muskogee & okc. This is the best. No hassels. They really work hard to g Have purchased numerous vehicles over the years in the areas of Tulsa, ba, Muskogee & okc. This is the best. No hassels. They really work hard to get you what you want, even when your financially in a bind or upside down on your trade in. I'm actually looking forward to going back for my service visit. Great customer service. Great service department. Great attitudes all around. More
Other Employees Tagged: Tyler Atkinson, Sean Connelly, Eric Scott
November 14, 2018
Purchase 2018 RAV4 Overall experience was great. Our sales person (Brad) was one of the best sales people i’ve Ever dealt with. He was very responsive and took care of e Overall experience was great. Our sales person (Brad) was one of the best sales people i’ve Ever dealt with. He was very responsive and took care of every detail. I would highly recommend both Brad and Jim Norton Toyota to anyone looking to purchase a vehicle. More
Other Employees Tagged: Derrick Lawrence, Brad Mincer
September 05, 2018
Excellent Customer Service/Satisfaction Guranteed Jim Norton Toyota in Tulsa will be the absolute best buying decision you’ll ever make. Almost felt like being at home and dealing with the most upfron Jim Norton Toyota in Tulsa will be the absolute best buying decision you’ll ever make. Almost felt like being at home and dealing with the most upfront and honest people you’ll meet. Which is definitely hard to find when going to a dealership. They listen to your needs and wants when it comes to buying the vehicle you are desiring, and will make it happen or find you an even better deal then you would’ve ever thought possible. Think twice about going to any other dealer because Norton in Tulsa will make it happen for you, give them a chance and they won’t let you down. From the excellent customer service they have all the way to their overall presentation of the facility it is absolutely stunning. I can promise you they made a customer for life out of me and will do the same for anyone that walks through their doors. More
Other Employees Tagged: Bryan Burdette, Greg Foster , Adam Buckmaster, Shaun Hembree, Kayla Hemphill, Tyson Hoyt, Stephen Remy, Devin Roberts, Jeremy Swigart