Kevin Brooks | Page 24

Service Centre I have been dealing with Crestview for several years, and Kevin in service is the best. Friendly and courteous. Always treats you like you are someon I have been dealing with Crestview for several years, and Kevin in service is the best. Friendly and courteous. Always treats you like you are someone special. The other service staff are great too! More

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Fast and Thorough Service I am pleased withe the speed and quality of the service, and Kevin Brooks was very friendly and accommodating. I took my truck in on an appointment to I am pleased withe the speed and quality of the service, and Kevin Brooks was very friendly and accommodating. I took my truck in on an appointment to have an issue with the infamous (Hemi Tick) resolved, the problem was addressed and repaired without delay. I had neglected to mention i wanted the exterior and interior detailed on my initial visit. I called Kevin the next day to add the request, he was able to accommodate. I will continue to have all my vehicles serviced here. More

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Fast and accommodating! My van was un-driveable. While driving, the van would shut off. This caused the power steering and power brakes to be unavailable. I left the van a My van was un-driveable. While driving, the van would shut off. This caused the power steering and power brakes to be unavailable. I left the van at the dealership, dropped my keys in the drop box and left the death trap behind. I got a call 1st thing in the morning from Kevin Brooks. He said the parts were back ordered but he would see what he could do and he called me back. He had the parts in stock and had my vehicle fixed within a couple of hours! I have 2 kids and a busy life so not having my van would have been terrible. Thank you Kevin!! You are a life saver!! More

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Personalized and caring Service starts at the top in management and Gord Mayer the Service manager never disappoints. In my case he has always made time to listen to any of Service starts at the top in management and Gord Mayer the Service manager never disappoints. In my case he has always made time to listen to any of my service concerns, made suggestions and directed me on the best way to proceed. Gord seems to truly care and his calm professional manner is reassuring. I have an unusual model car and I've had visits where my repair costs have been substantial, and although that is never a welcomed thing, it always makes sense once the service team explain what was required and give the break down of costs. Darcy the service consultant was courteous and efficient and Kevin assisted when Darcy was with another customer having him call e back when he was freed up...a team effort. Darcy provided a full quote on not only the work that had been performed this visit but also the costs for parts and installation of parts that they had to order for my car for the follow up service visit.. In particular I appreciated the fact that the technician who worked on my car actually came into the service office and along with Darcy explained the particulars of the specific assembly that was faulty and how it caused the specific problem. Finally, I received a prompt ride home when taking my car in for service and a quick ride back once I called to be taken back to pick up my car and address the bill. No one likes paying for repairs to their vehicle, it's disappointing...but professional courteous service such as this certainly helps the experience. Chris J More

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Excellent detail oriented customers service, always meet my expectations, satisfaction guaranteed. I will definitely do business with this company. Kevin Brooks detail oriented customers service, always meet my expectations, satisfaction guaranteed. I will definitely do business with this company. Kevin Brooks is a captain for this Team, he is awesome leader. More

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Friendly service We have purchased four vehicles from Crestview. The service staff has always been friendly and courteous. They are knowledgeable about their product We have purchased four vehicles from Crestview. The service staff has always been friendly and courteous. They are knowledgeable about their product and always provide great, friendly, prompt service. More

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Great customer service. My power steering line was leaking. I had my car in and out of the service area within a day even though they were really busy. It wa fabulous. Fast, My power steering line was leaking. I had my car in and out of the service area within a day even though they were really busy. It wa fabulous. Fast, friendly and efficient service! More

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Warranty Service - module transmitters The overall service was fantastic right from customer service, mechanics and customer courtesy transportation. My wife and i were very impressed, esp The overall service was fantastic right from customer service, mechanics and customer courtesy transportation. My wife and i were very impressed, especially so after I was refused service by another dealership after stating they couldn't access the warranty parts (6 months!!) More

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Repair of my Ram 2500 Crestview Chrysler has always taken good care of me and my Ram 2500. Their service department has for the most part done what they said they could do. Crestview Chrysler has always taken good care of me and my Ram 2500. Their service department has for the most part done what they said they could do. Such as repair my truck in a timely manner, and treat me with respect. It's just to bad that I've had to visit them so often. More

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Very accomodating to my needs This dealership continues to treat our family very well. We have bought several vehicles from this dealership over the years and continue to use the s This dealership continues to treat our family very well. We have bought several vehicles from this dealership over the years and continue to use the service department for all of them. We have had occasion to use the body shop also and they treated us very well too. I would recommend this dealership to anyone who is interested in buying a vehicle, as well as having a vehicle service as they have always handled any issue very promptly! Keeping a customer for this many years speaks very highly of the dealership! More

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