Kevin Brooks | Page 20

Excellent, and trustworthy I had a great experience at this dealership. They have a nice, trustworthy staff. I would recommend this dealership to others. Whenever I need to fix I had a great experience at this dealership. They have a nice, trustworthy staff. I would recommend this dealership to others. Whenever I need to fix something with my car, I know that I will be able to trust this dealership. More

Helpful 0

Report | Print

Very poor service !! After my Ram 1500 was sold to me with 2 outstanding recalls in 2014 and one of those being potentially dangerous I had to return my vehicle in order t After my Ram 1500 was sold to me with 2 outstanding recalls in 2014 and one of those being potentially dangerous I had to return my vehicle in order to have this work carried out. I live over 50km from this dealership and was offered no loan vehicle whilst they repaired it (all day) forcing my wife to leave early to drop the vehicle off as I work in the town where we live. My truck goes to this dealership every 5000kms for an oil change with the last one being very recent, now miraculously, the truck has to have work carried out where its costing the dealership time and money there are faults on the truck which need rectifying at my expense. This says to me they either hire untrained xxxxxxx to do the oil changes or they are trying to claw money back after being fined by the NHTSA for not addressing safety issues and recalls correctly. Very underhand tactics from a dealership and indeed a motor group of this size. I`m then told that as it has nearly 80 thousand kms on it that it needs to have the spark plugs replaced and the fuel system flushed, the prices quoted for these services were $279 + tax to flush the fuel system and $449 + tax to change the spark plugs. I wasn`t aware that theft had been legalised in Canada ? Crestview you should be ashamed charging people those kinds of prices and unfortunately after this experience it is the last time you will take a cent from me as I will be going elsewhere to get my service work done and also purchase my next vehicle. More

Helpful 0

Report | Print

Service went above and beyond to check and repair my vehicle Service did a great job in determining any problems and rectifying them. Made sure that I was aware of any problems and was very happy to let me know Service did a great job in determining any problems and rectifying them. Made sure that I was aware of any problems and was very happy to let me know they fixed. More

Helpful 0

Report | Print

Service & Starter Kevin recognized our time and needs and was very accommodating when booking the service & starter install at our convenience. We were made to feel ve Kevin recognized our time and needs and was very accommodating when booking the service & starter install at our convenience. We were made to feel very welcomed from the moment we walked in the door. Kevin was professional. He took the time to explain the billing, how the new starter worked and walked us to our vehicle. It was very nice to get professional personalized service. More

Helpful 0

Report | Print

Ram truck ecu I brought my truck in for an ecu issue some time ago and was extremely pleased with the expertise that Kevin showed towards this issue. He went above I brought my truck in for an ecu issue some time ago and was extremely pleased with the expertise that Kevin showed towards this issue. He went above and beyond to make sure I was able to make it to work after my truck had to spend a few nights there waiting on a part. So far this service centre has been he best I have delt with and once we are ready to upgrade my wife's vehicle we will be going to Chrysler for this reason. More

Helpful 0

Report | Print

Towards driving a safe car Friendly, helpful service from Kevin Brooks. Brought the car in for repair of emergency brake, safety check, winterized the car. Good shuttle r Friendly, helpful service from Kevin Brooks. Brought the car in for repair of emergency brake, safety check, winterized the car. Good shuttle rides, dependable pick-up. More

by LORETTA Verified Customer Verified Customer

Helpful 0

Report | Print

Great help I called to ask if I could get my battery checked on my 2014 Avenger and was told to bring it on in for no charge with the hand held tester. Before th I called to ask if I could get my battery checked on my 2014 Avenger and was told to bring it on in for no charge with the hand held tester. Before this I had an awful experience with another dealer and was very hesitant. The guys at Crestview were so nice to me and very helpful. They made me feel comfortable and I would definitely recommend them. More

Helpful 0

Report | Print

Courtesy and Good Service I am always pleased by the courtesy and good service that I receive from Crestview. Kevin Brooks makes sure that my vehicle is working efficiently, tr I am always pleased by the courtesy and good service that I receive from Crestview. Kevin Brooks makes sure that my vehicle is working efficiently, treats me with respect and has a great sense of humour. More

Helpful 0

Report | Print

Recalls I was in for a few recalls, and got a call about a brake light being out, so they fixed that but the air in the tire was low and, was just left. Noti I was in for a few recalls, and got a call about a brake light being out, so they fixed that but the air in the tire was low and, was just left. Noticed a brake light was out but a light on the dash that tells you the tire is low you just leave. Was not happy, about that. Its the little things that count, that make great customer service. More

by BEN_REYNOLDS Verified Customer Verified Customer

Helpful 0

Report | Print

Service Work Kevin Brooks should be commended for the work he does. Kevin is my person of choice when booking my vehicle for service and he has always treated me Kevin Brooks should be commended for the work he does. Kevin is my person of choice when booking my vehicle for service and he has always treated me very well. He knows his stuff and treats you like you would expect to be treated. More

Helpful 0

Report | Print