Kent Wong

I got my new 2021 Outback 2.4i Limited XT today. This is my 3rd Subaru from Scarborough Subaru and 2nd from Stone. He is supper helpful and effective. And, he usually explains everything clearly. No worry throughout the whole process. That's why I came back and got another one from him. Highly recommended. And, of course, Subaru makes great products and Scarborough Subaru is a great dealership.

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I have leased a new 2021 Subaru Forester. The dealership provides excellent post sale support with reliable information. The salesman treats customers with courtesy and honesty. Promised made and promised kept makes me feel comfortable to deal with this dealership and personnel. Keep up the good work.

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Just took delivery of our second Forester from Scarboro Subaru, and the experience was first class. Jose is very easy and pleasant to work with and delivers what we ask. The first Forester was always serviced here, again first class service. This new one will be too. The service guys, Kent particularly, are pleasant to work with and won't try to sell you something you don't need, and that's refreshing.

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Could not expect more from any dealer. The vehicle was in at the appointment time. Service was completed just pror to estimated time. Price was exactly as estimated.

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The service I have received from Kent at Scarborough Subaru has been extremely unhelpful and disrespectful although they were responsible for creating multiple issues on my car. When I brought these issues to their attention, I was told that replacing the transmission (on a car that was purchased by them with less than 40,000 KM) was normal. I have had ongoing issues since. I will never purchase another Subaru car after this experience and refuse to take my car to this shop.

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We are again very happy with our new car- 2020 Crosstrek Sport, we will miss our 2016 Forester but very happy and super satisfied with our new one. Our sales rep - friend "Stone Hu" is very knowledgeable, helpful and excellent on what he is doing. He is the best! We will always recommend family, friends, colleagues to buy from 2590 Eglinton Ave East, Scarborough ON M1K2R5 as they - from the Mgmt Dept, Finance Dept, Service and Sales Dept will never disappoint you! So hurry up and check it for yourself! Proud of Subaru over all safest, secure and convenient! The best! We love our new Sport Crosstrek! Thank you once again Stone Hu and Sal Genuso! Thank you and we love you Subaru!

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Purchased a new 2020 Legacy Premier GT through Jose Ferradas. He was most professional and helpful through the transaction. He walked me through many of the various features , stating that there is almost too much to absorb at one time and feel free to come back for follow up sessions at any time.

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Have been a customer of Scarboro Subaru since 1999. Great dealership. Personally I find Subarus to be reliable performers. Had quite a few of them in my family. Absolutely best "bang-for-the-buck" IMHO. There are definitely better cars out there ..... but NOT for the same price. As for the staff, including the owners, always welcoming, accommodating and friendly. My "go-to-guy", Jose, is very easy to deal with. He is competent and attentive. Gets you what you want for the good price and keeps you posted during the whole process. People from Finance and Service provide the same excellent level of service as Sales. Stress free and hassle free. Period. Thank you all. Leo

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The service on my 2018 Outback and the overall customer service experience at Scarboro Subaru today (Oct 31 2019) was outstanding. Kent Wong was very efficient completing the service work order as soon as I arrived at my appointment time. He was also very thorough explaining the nature of the work that would be completed during my first warranty-mandated B service. I had the opportunity to speak with both the technician who would be working on my car and Carmen, one of the dealership owners. Both were clearly busy but both graciously took the time to speak with me about my vehicle and the dealership's services. I take a lot of pride in the maintenance and appearance of my car and I was pleasantly surprised when the car was returned to me cleaner and tidier than it was when I arrived at the dealership. Exceptional customer service experience! Thank you, J.P.

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Good place. Great cars. staff are very friendly and can be trusted busy place. Disappointed that 2020 impress are not ready yet. Will go back

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