Kati McKinnon | Page 31

Efficient and friendly staff After numerous terrible experiences with the service department, I was immediately surprised when the staff made buying my new vehicle so easy. I app After numerous terrible experiences with the service department, I was immediately surprised when the staff made buying my new vehicle so easy. I appreciated not being harassed the second I was looking at the show room vehicle instead I had to interrupt Kati. Although the set up seems a little squishy it made it much more comfortable to buy my vehicle. The space could use an expansion to allow for more privacy but all in all great staff who make it feel like they genuinely care about you. More

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Great Customer Service Kati and her manager were incredibly helpful and understanding of my situation and did everything they could to get me into vehicle that I really want Kati and her manager were incredibly helpful and understanding of my situation and did everything they could to get me into vehicle that I really wanted. They did a great job. More

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Excellent customer service Kati was awesome, I have told a few people to contact her!!! she is very professional and does a xxxx of a job, Brittney is absolutely fantastic she e Kati was awesome, I have told a few people to contact her!!! she is very professional and does a xxxx of a job, Brittney is absolutely fantastic she explained everything in great detail. They both made my purchase a great experience, Thsnk you 🤗 More

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It was a great experience altogether!! All my questions were answered and I never felt rushed or pushed into anything!! My last experience at another dealership was horrible and I was never All my questions were answered and I never felt rushed or pushed into anything!! My last experience at another dealership was horrible and I was never going to buy new again and you guys changed that for me! I’m so happy with my vehicle! More

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Best dealer I cannot believe the service I recieved. It was outstanding to say the least. I purchased a used vehicle and within 6 months the motor broke. With not I cannot believe the service I recieved. It was outstanding to say the least. I purchased a used vehicle and within 6 months the motor broke. With not having warrenty (I didn’t purchase any) I had no options. I then called Grande Prairie hyundai and they helped me out tremendously. I thought the world was over, but they put me into a brand new 2018 vehicle. I am almost happy that my vehicle broke! Got a new car and got to deal with the best people. Thanks to Meghan for starting with the search and showing me all my options and letting me know we would sort it all out and to Kati for making it an easy process and thanks to Brittany for making us all laugh and being so kind! and to the rest of the team for doing an outstanding job. You all really made my day! More

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Fun experience Kati, Megan, and Brittany were all great to deal with. They made the experience fun and I felt like they were taking care of my best interests. Kati, Megan, and Brittany were all great to deal with. They made the experience fun and I felt like they were taking care of my best interests. More

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Pleasant and friendly This was my second time dealing with Grande Prairie Hyundai, and just like before I felt listened to. They answered any and all questions I had and wo This was my second time dealing with Grande Prairie Hyundai, and just like before I felt listened to. They answered any and all questions I had and worked with me to make sure I got the vehicle I wanted with payments that I could easily afford. Everyone I dealt with was very friendly and relaxed. More

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Great dealership. Amazing staff. Overall, perfect experience I just purchased a brand new Hyundai Kona from this dealership with the help of Kati and Brittany. They made the experience so enjoyable and were ther I just purchased a brand new Hyundai Kona from this dealership with the help of Kati and Brittany. They made the experience so enjoyable and were there to answer all questions and concerns I had as I was a first time buyer. I’d recommend the two of them along with their respective dealership to anyone and everyone. Top notch service! More

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Amazing service! I’ve dealt with Kati the last 3 times and she has been beyond amazing each time, always looking out for my best interest and making sure i leave happy I’ve dealt with Kati the last 3 times and she has been beyond amazing each time, always looking out for my best interest and making sure i leave happy! More

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Calm Experience! I really don't know how to put into words how awesome Kati is! She listened to what I was looking for and even let me test drive the Tucson when I men I really don't know how to put into words how awesome Kati is! She listened to what I was looking for and even let me test drive the Tucson when I mentioned I was looking at them. overall, she brought forward to me exactly what I was looking for, for both options and budget with the Santa Fe. I have a pet peeve with sales people being pushy or not knowing when to be quiet and just listen to the customer - Kati was perfect, she listened to every word and during the test drive didn't give me useless information that I didn't care about. it was the first time I actually really enjoyed test driving a vehicle and dealing with a dealership. I have been a loyal Hyundai owner and even when I looked around at other brands of vehicles out of curiosity I was immediately annoyed by their sales people being pushy. I went back to Hyundai and I am so happy that I did! The sales people there are great, the whole staff is! Megan and Brittany were wonderful to deal with as well and got me exactly what I wanted within my budget. These three ladies are amazing - the dream team when you are looking for a new vehicle. I can't picture dealing with anyone else in the future. Thank you so much! More

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