Kathy Smith
Kathy Smith at Gates Nissan

Kathy Smith | Page 12

Service Manager

Gates Nissan

4098 Atwood Drive
Richmond, KY 40475

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4.6
372 Reviews
4.6

372 Reviews

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372 Reviews of Kathy Smith

August 05, 2019

Dealership Rating
Employee Rating

Same great service I didn't buy my truck at Gates only because i had a certain truck I was looking for which was a Dodge. But I had to bring my truck to them for service More

by Chris Cobb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pamela Thompson

July 27, 2019

Dealership Rating
Employee Rating

Helpful and friendly Kathy and Pamela in service treat you with respect and they always try to get everything as close to perfection as possible. Very friendly service. I More

by deanap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Statham, Pamela Thompson

July 26, 2019

Dealership Rating
Employee Rating

Service As always, service was prompt, staff friendly and helpful. I've been returning since my purchase 6 years ago, and will continue to do so. More

by Bart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pamela Thompson

July 24, 2019

Dealership Rating
Employee Rating

Scheduled Oil Change. Have been coming here for the past 2 1/2 yrs for maintenance and oil changes, and always top quality service from making an appointment to paying the More

by Flarouge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pamela Thompson

Jul 26, 2019

Gates Nissan responded

Thank you so very much for your continued trust in Gates Nissan! Your kind recommendation means the world to us. Thank you from the entire Gates Nissan family!

July 23, 2019

Dealership Rating
Employee Rating

Located problem thru diligent testing My 2019 Murano developed a problem with a radar unit. Gates Nissan repeatedly tested the vehicle and persistently ran codes on the day I left it for e More

by Murano2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pamela Thompson

Jul 26, 2019

Gates Nissan responded

We're so pleased and happy to learn our Nissan service technicians were able to find a resolution! Thank you for your trust in us! Let us know if you need anything in the future. We're always here to help!

July 22, 2019

Dealership Rating
Employee Rating

Personalized Service and Top Shelf Car Care This is my first visit to Gates Nissan and it is now my goto location for service on my Infiniti. The waiting area is comfortable and service departme More

by rankharris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Statham

July 20, 2019

Dealership Rating
Employee Rating

Oil change This was my second time in for a oil change always friendly and courteous and the wait was very short. And there also very informative of what they do More

by Dennie859
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 15, 2019

Dealership Rating
Employee Rating

"Enjoyed the trip to the shop" Top quality of service from making the appointment, to paying the bill. Kathy got me in right away, said it would be ready at 2:00 and so it was. Ever More

by Rogue1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 24, 2019

Gates Nissan responded

Hello Mike! Thank you very much for your five-star review and kind words! We so appreciate your business!

July 09, 2019

Dealership Rating
Employee Rating

Awesome Great people to deal with. From sales to service are all top notch. Competitive pricing on sales and service. I would highly recommend to anyone More

by Truckman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Statham, Pamela Thompson

Jul 24, 2019

Gates Nissan responded

Thank you so very much for your kind recommendation and words! Thank you for allowing Gates Nissan to serve you!

July 09, 2019

Dealership Rating
Employee Rating

Service Kathy is excellent and sincerely likes her work. Waiting area is clean and has items available for customers to take while waiting on their vehicles More

by Barb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 24, 2019

Gates Nissan responded

Thank you for offering your feedback and kind words! Your five-star review is so appreciated!

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