Karl Alvarez | Page 51

absolutely flawless service and attention to detail Everyone at every level of the process exhibited professionalism and knowledge. We were treated extremely well and would have no reservations about re Everyone at every level of the process exhibited professionalism and knowledge. We were treated extremely well and would have no reservations about recommending friends and family to Ferman.! More

by Mike G Verified Customer Verified Customer

Report | Print

Superior customer experience Sales experience and process is next to none. I have made more than 6 purchases here and every time, it is an experience that is very professional, fr Sales experience and process is next to none. I have made more than 6 purchases here and every time, it is an experience that is very professional, friendly and informed. My sales advisor is the best and the the sales manager is great also. More

by MPTPA Verified Customer Verified Customer

Report | Print

Ferman BMW and Brian Gaines were awesome They make it easy to get you an awesome BMW, Brian was my salesman and Karl Alvarez and Alan Mazur both helped to make sure it was a great experience. They make it easy to get you an awesome BMW, Brian was my salesman and Karl Alvarez and Alan Mazur both helped to make sure it was a great experience. Thanks for all your”help. More

Report | Print

Car buying experience. I appreciate the kindness of everyone who helped with the purchase of my new car. Everyone was friendly and informative. Thanks to everyone who helpe I appreciate the kindness of everyone who helped with the purchase of my new car. Everyone was friendly and informative. Thanks to everyone who helped! More

Report | Print

Cesar Tereso is the best! Cesar at Frrman BMW is my Service Advisor. He is a true asset to your company and he always gives the best in customer service! He is polite and he Cesar at Frrman BMW is my Service Advisor. He is a true asset to your company and he always gives the best in customer service! He is polite and he is very detailed. I always feel that he cares about my concerns with my vehicle. I would say he is very sincere. The entire BMW service center is a very pleasant experience. I love my BMW but I’m really happy that I go to Ferman BMW. More

by PC Verified Customer Verified Customer

Report | Print

2019 BMW X5 This is our 2nd purchase from a Ferman dealership in the last 14 months. Each time it’s a pleasure to deal with professionals who make the car buying This is our 2nd purchase from a Ferman dealership in the last 14 months. Each time it’s a pleasure to deal with professionals who make the car buying experience smooth and easy. For this purchase we ordered a brand new vehicle. The staff kept us updated on the build progress and exceeded expectations in terms of delivery time. Highly recommend Ferman BMW! More

by laurel721 Verified Customer Verified Customer

Report | Print

5 Stars The absolute best car buying experience EVER Love ?? these folks Everyone was so very pleasant and professional Love ?? my BMW The best The absolute best car buying experience EVER Love ?? these folks Everyone was so very pleasant and professional Love ?? my BMW The best selection and prices hands down ?? More

by Tcifredo Verified Customer Verified Customer

Report | Print

Its all about courtesy and follow-up After working with Crown Euro and Lokey MB, I met Gary who offered a car that didn't fit my needs. He followed up with another option after a few days After working with Crown Euro and Lokey MB, I met Gary who offered a car that didn't fit my needs. He followed up with another option after a few days later. The fact that he didn't give up, nor forget to reach out, was the reason I chose Ferman BMW over the others. Another factor was the clear, concise and speedy paperwork process handled by Erin. Cars can be similar in many ways, but the way you are treated, as an individual, is ultimately why one dealership is chosen over the other. More

by SEND2ANT Verified Customer Verified Customer

Report | Print

Greg LaChapelle's BMW 135i service The staff at Ferman's always treats you like family when you come in for sales, service, and parts or just to chat about the new vehicles that BMW has The staff at Ferman's always treats you like family when you come in for sales, service, and parts or just to chat about the new vehicles that BMW has to offer. More

by GLACHAPEL Verified Customer Verified Customer

Report | Print

Purchase I purchased a pre-owned BMW to replace mine that had been totaled. The staff was extremely helpful in obtaining financing and insurance, and register I purchased a pre-owned BMW to replace mine that had been totaled. The staff was extremely helpful in obtaining financing and insurance, and registering the car in another state. More

by gwillia11 Verified Customer Verified Customer

Report | Print