Karl Alvarez | Page 46

Excellent Great staff, kept me in the know all the time, pricing competitive, mechanic great. These are people that know M cars. Sales is a wonderful guy Great staff, kept me in the know all the time, pricing competitive, mechanic great. These are people that know M cars. Sales is a wonderful guy More

by garster Verified Customer Verified Customer

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Ferman BMW is Amazing! I’ve picked up my 4th vehicle from Ferman BMW last night, and the experience continues to exceed my expectations. Robert Chodorowski is my SA, and we’ I’ve picked up my 4th vehicle from Ferman BMW last night, and the experience continues to exceed my expectations. Robert Chodorowski is my SA, and we’ve been working with him for a few years now. Such a pleasure to partner with him from designing our vehicle, all the way through delivery. A seriously great guy! In addition, I had the pleasure of working with Bob (GM), Karl (Sales GM), Alan (Sales MGR), Toby (Genius) and Joe (Finance MGR). Each welcomed us well and made us feel like family throughout the process. I will not buy from another dealership so long as these folks are around, period. Really solid leadership team and they are very customer focused. thanks I’m fortunate to have them close enough to my home. Big thanks to Robert and the crew, we love our new car. See you in a few months, let’s get that European delivery scheduled! More

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First Class - Best customer Service AND Value - period Ferman Palm Harbor BMW - Simply The Best! Straight forward, responsive, a joy to deal with! General Sales Manager, Karl Alvarez made the entire proc Ferman Palm Harbor BMW - Simply The Best! Straight forward, responsive, a joy to deal with! General Sales Manager, Karl Alvarez made the entire process from selecting the right BMW to completing the transaction to final delivery almost effortless. The sales associate, Alex Senko went above and beyond in not only in the test drive and explanation of the features, but in getting the paperwork completed by personally driving the documents several hours to our home - unbelievable customer service! A great team delivered incredible service and a very fair transaction! More

by terrysopher Verified Customer Verified Customer

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Will never go anywhere else! Karl Alvarez, Mary Keller, and Gary Mack always take care of me and their customers. this is my 3rd vehicle I have purchased from Ferman and I will no Karl Alvarez, Mary Keller, and Gary Mack always take care of me and their customers. this is my 3rd vehicle I have purchased from Ferman and I will not go anywhere else. They listen and make sure to find the vehicle you are wanting as well as keeping it in the price range you want. More

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Awesome customer service purchasing my new M2C! Purchased a car from out of town from Ferman BMW! Karl and Steve went the extra mile with the purchase of and coordination of the car preparation a Purchased a car from out of town from Ferman BMW! Karl and Steve went the extra mile with the purchase of and coordination of the car preparation and pick up. The M2 Competition is not an easy car to procure. Karl efforts to locate a car that fit all my requirements and have it delivered quickly was greatly appreciated. He was communicative in the entire process and was an absolute pleasure to work with. I arrived in town late in the day for pick up and Steve stayed after hours to make sure the car was detailed and spotless And ready to go. He was fun to speak with on all subjects of BMWs, and he ensured that the pick up went smoothly and had prepped all the paperwork prior to my arrival so it got done quickly when I arrived. He was awesome to work with and you could see the care he put in to making the experience of picking up my new BMW a wonderful one. I spoke with Joe for the finance aspect and he was also wonderful to be all with and supplied all the information and pricing on all the features and programs I had questions regarding. All in all I had a great experience with this team. They love BMWs, love to learn and talk about them and enjoy selling them. And I am very very happy with my new M2C!! More

by BMW_M2C Verified Customer Verified Customer

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Omg the best How can you beat working with Nick and Jamie in service? And Joe Smitha in Parts dept? What a team! Waiting for me when I walk in, loaner car ready, t How can you beat working with Nick and Jamie in service? And Joe Smitha in Parts dept? What a team! Waiting for me when I walk in, loaner car ready, text updates and my car clean when I get it back! The GSM Karl even comes out to say hi! More

by js2665 Verified Customer Verified Customer

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5* experience The staff is amazing from the time we walked in the door. Ritz Carlton Experience all the way through. We will definitely be back for future purchases The staff is amazing from the time we walked in the door. Ritz Carlton Experience all the way through. We will definitely be back for future purchases. Thank you More

by shawn.mazzoni Verified Customer Verified Customer

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Frozen Gray F90 M5 Competition Amazing experience. Sure, it had its ups and down, but nothing Greg and Karl couldn’t help me deal with. They were fair and stood up to the challengin Amazing experience. Sure, it had its ups and down, but nothing Greg and Karl couldn’t help me deal with. They were fair and stood up to the challenging deal we worked hard to put together. they did what they said they were going to do. That’s all I could ask for. Thank you for an amazing vehicle and for an amazing experience. Jorge R. More

by jorge.rodriguez Verified Customer Verified Customer

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Great experience I must say that I have never had someone like Steve Venden work so hard to get md a beautiful and reliable car. And Erin spent so much effort on putti I must say that I have never had someone like Steve Venden work so hard to get md a beautiful and reliable car. And Erin spent so much effort on putting all the finances together. You definitely have a dream team with those two. Thank you. Debbie McMullen More

by Debbie3 Verified Customer Verified Customer

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Very nice people! Beautiful dealership and first class BMW'S. My sales associate Alex and managers Aaron and Karl were great. Excellent place to buy your BMW or other Beautiful dealership and first class BMW'S. My sales associate Alex and managers Aaron and Karl were great. Excellent place to buy your BMW or other luxury cat. More

by Pierceis007 Verified Customer Verified Customer

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