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Karl Alvarez
648 Reviews
Dealership Experience
31 yrs, 4 mos
Industry Experience
31 yrs, 4 mos
648 Reviews
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648 Reviews of Karl Alvarez
October 21, 2020
My service was done in a timely and professional manner. I bought 4 new tires and had an alignment. The Ferman price was competitive and my tires were in stock. Nick Hawk always keeps me informed and makes I bought 4 new tires and had an alignment. The Ferman price was competitive and my tires were in stock. Nick Hawk always keeps me informed and makes my service experience enjoyable. More
by Jack Dennis
Verified CustomerOther Employees Tagged: Brian Pelletier, Nick Hawk, Bob Murray, Mickey Lambert, Sal Graziano , Danielle Enyeart, Alan Mazur
October 18, 2020
I cannot rave enough about my experience at Ferman BMW. Rosie was incredible and went to bat for me. She worked the deal that I was looking for! I found the process very easy and was truly impressed wit Rosie was incredible and went to bat for me. She worked the deal that I was looking for! I found the process very easy and was truly impressed with this dealership. This is my 3rd BMW purchased in the area, but my 1st from this dealership. It will likely not be my last if they continue to provide this level of service! More
by Lauren
Other Employees Tagged: Joe Cleaver, Rosina Molenda
October 14, 2020
Great customer service! Nice waiting area. I have been Great customer service! Nice waiting area. I have been taking my BMW here now for two years. I’m always treated with courtesy. I recommend this lo Great customer service! Nice waiting area. I have been taking my BMW here now for two years. I’m always treated with courtesy. I recommend this location, for any service needs. More
by AGENTSABINE
Other Employees Tagged: Cesar Tereso
October 13, 2020
This is the second vehicle we’ve purchased from Ferman BMW. The Sales team from management to finance made the buying experience very pleasant! We highly recommend Ferman BMW! BMW. The Sales team from management to finance made the buying experience very pleasant! We highly recommend Ferman BMW! More
by Gasparinilife
Other Employees Tagged: Aaron Cox, Mario Borbolla, Jr
October 06, 2020
Mary is amazing!! This is my 4th BMW lease with Mary. She alway makes the price so easy. They had the car I want and the price was reasonable. alway makes the price so easy. They had the car I want and the price was reasonable. More
by nikkimdaily
Other Employees Tagged: Mary Keller, Sal Graziano , Jared Gooch
September 30, 2020
The manager, Karl Alverez, is an Excellent Manager with a great personality… Also the sales team there, specifically Gary, went over every aspect of the car with us and both men assisted us in finding the ca great personality… Also the sales team there, specifically Gary, went over every aspect of the car with us and both men assisted us in finding the car that fits our needs these men are the reason that we continue to return to BMW… Thank you so much. They are definitely an asset to your company More
by pastorbert
Other Employees Tagged: Gary Mack, Aaron Cox , Alan Mazur
September 07, 2020
Service department both (BMW and Mini) is excellent. They always treats me and my car like a VIP. The BMW genius is very knowledgeable and quickly answers my questions. Bob in parts always calls me to let m always treats me and my car like a VIP. The BMW genius is very knowledgeable and quickly answers my questions. Bob in parts always calls me to let me know when my parts arrive. Just overall a great experience at Ferman. More
by P4MAN2003
Other Employees Tagged: Brian Pelletier, Nick Hawk, Jamie Annese , Paul Scaglione, Dustin Ryan
September 07, 2020
Excellent customer service, always fast, knowledgeable, great selection of cars. Bought many cars there and always choose over other dealership. Great management and sales staff great selection of cars. Bought many cars there and always choose over other dealership. Great management and sales staff More
by lana.rash
Other Employees Tagged: Mary Keller, Joe Cleaver
August 18, 2020
Very professional and straightforward, not too pushy and answered all my questions without hesitation. If it wasn’t for Tom, I wouldn’t have gotten the car. answered all my questions without hesitation. If it wasn’t for Tom, I wouldn’t have gotten the car. More
by ALEX359156
Other Employees Tagged: Tom Berges , Scott Douglas
August 12, 2020
Ferman BMW and My sales associate Mary Keller did a great job with the ordering and deliver process. I reccomend Ferman BMW highly. Great dealership to purchase from. job with the ordering and deliver process. I reccomend Ferman BMW highly. Great dealership to purchase from. More
by service1stmarine
Other Employees Tagged: Mary Keller, Bob Murray, david theado, Aaron Cox
