Dealership Experience
31 yrs, 4 mos
Industry Experience
31 yrs, 4 mos
648 Reviews
Write a Review648 Reviews of Karl Alvarez
January 12, 2024
It was an amazing buying experience. Everyone was very friendly and professional. They made you feel like family and not just a customer. Everyone was very friendly and professional. They made you feel like family and not just a customer. More
Other Employees Tagged: Karl Alvarez
January 11, 2024
Very pleasant and professional It was a professional and cordial experience. I would go there again to buy a vehicle and would recommend them to a friend. cordial experience. I would go there again to buy a vehicle and would recommend them to a friend. More
Other Employees Tagged: Karl Alvarez
January 07, 2024
Tom was so wonderful and so helpful during this process. This was my first car I bought on my own, and he was so diligent and answered all my questions. He made the process easy for me. He is so wonderful a This was my first car I bought on my own, and he was so diligent and answered all my questions. He made the process easy for me. He is so wonderful and a kind man. If anyone is looking for a new car go to Tom! More
Other Employees Tagged: Tom Berges , Scott Douglas
December 29, 2023
Nick is a great service advisor and always ensures that maintenance team lead by Dustin Ryan takes great care of my M3. The very best team. Josh always hand washes my car and also takes meticulous care. maintenance team lead by Dustin Ryan takes great care of my M3. The very best team. Josh always hand washes my car and also takes meticulous care. Ferman BMW is the best at showing appreciation for Veterans. Excellent dealership. More
Other Employees Tagged: Brian Pelletier, Nick Hawk , Dustin Ryan, Josh Buccini
December 23, 2023
Quoted $3750 for additional CPO at checkout found that it is not and was over $4600 Didn’t honor what was quoted! They got me for another $2300 in service for my trade in which was not needed. I didnt have is not and was over $4600 Didn’t honor what was quoted! They got me for another $2300 in service for my trade in which was not needed. I didnt have a good experience to be honest and I feel like it was a trap More
Other Employees Tagged: Brian Pelletier, Bob Murray, Mickey Lambert, Joe Cleaver, david theado, Sal Graziano, Rosina Molenda , Alan Mazur
December 21, 2023
Great experience from the moment I arrived until I drove away in my new car. Mario was very personable and not pushy at all . He is also very knowledgeable about BMW . away in my new car. Mario was very personable and not pushy at all . He is also very knowledgeable about BMW . More
Other Employees Tagged: Karl Alvarez
November 24, 2023
Great Customer Service! !! Deal was fast, easy and exactly what was promised!!! Would recommend to everyone!!! !! Deal was fast, easy and exactly what was promised!!! Would recommend to everyone!!! More
Other Employees Tagged: Bob Murray, Aaron Cox, Mario Borbolla, Jr
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