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Juan Orozco
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93 Reviews
93 Reviews
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93 Reviews of Juan Orozco
November 08, 2018
Friendly staff We really enjoy the experience going to corwin ford even if it’s just an oil change. Quality work friendly staff, and nice clean waiting rooms We really enjoy the experience going to corwin ford even if it’s just an oil change. Quality work friendly staff, and nice clean waiting rooms More
by ccanario21
Verified CustomerOther Employees Tagged: Jesse Gutierrez, Angela Hancock , Cody Boschert, Junior Chavez, Michael Cunningham, David Fabian, Freddy Rodriguez, Victor Sifuentez, Steve Wabeke
Helpful 
October 11, 2018
Satisfaction They did a good job on repairs. They kept me well informed during the process. It was expensive but I have no reason to think it wasn’t in line with o They did a good job on repairs. They kept me well informed during the process. It was expensive but I have no reason to think it wasn’t in line with other dealerships. They completed recall work that I had not been previously aware of. With some insistence on my part they did pay for a rental car when a loner was not available. More
by gravelroundsgourmet
October 10, 2018
Warranty Repair Busy location, made an appointment for 7:30 am vehicle didn't get taken in for repair until 50 minutes later knowing I was waiting. Was told loaner ve Busy location, made an appointment for 7:30 am vehicle didn't get taken in for repair until 50 minutes later knowing I was waiting. Was told loaner vehicles were available in a first come first serve and was told that morning none were available. Went in for a warranty repair and a leaky washer fluid reservoir which was one of the reasons I drove 45 minutes to get the repairs done. And was told had to order parts knowing that was the reson I was going in to begin with. More
by FRANK.1116
October 08, 2018
Fast.efficent.friendly The personalize service is impeccable at Corwin Ford. The work area is clean and you can see the technicians working on your vehicle as they move alon The personalize service is impeccable at Corwin Ford. The work area is clean and you can see the technicians working on your vehicle as they move along. They keep me up-to-date on what I need to know about my car and schedule things appropriately. The billing is fairly transparent so I can see exactly what they build for as well as know what's coming up as far as maintenance goes. I don't feel like they're trying to sell me something all the time that makes me feel good. It does also help that they are very friendly as a group and they work well with each Other. I have confidence in Corwin Ford. More
by marlena1982
September 28, 2018
F150 visit #1 I was encouraged to bring my vehicle in the night before, for the department's convenience. I did so, so that I could get it back quickly. I didn't I was encouraged to bring my vehicle in the night before, for the department's convenience. I did so, so that I could get it back quickly. I didn't get a call by 1 PM, so I called to inquire, and was told I would get a call back after status was determined. After 1.5 hours, I called back and was told it would ready in 45 minutes. I arrived 1 hour later and waited 1 hour to get my vehicle. 2 days later my change oil notification was on my screen. Oil change was one of the services performed. More
by ROBERT.C.GREEN1
September 26, 2018
8 Hours for a 30 minute test drive, $75 charge for no servic Awful experience. Dropped off Ford Escape at 8 a.m. for just a check of what was vibrating underneath. Around 11 I tried to call in and check on statu Awful experience. Dropped off Ford Escape at 8 a.m. for just a check of what was vibrating underneath. Around 11 I tried to call in and check on status - but spent two hours on the phone just getting bounced around trying to find someone who knew anything. Around 3 they finally called me back asking me to come in - all they had done at that point was take it on a 15 minute test drive. We went again, I pointed it out, and they said they couldn't do anything about it. Finally got my car and a $75 bill (for the half hour, plus a 10% fee that they said they add to everyones bill to clean rags) around 4. Horrible efficiency and customer service. When I asked why it took 2 to 3 hours to get someone on the phone they told me that was just the way it is there. More
by DRC12592
Other Employees Tagged: Casey at the front desk was very nice as she tried to find someone who could talk to me
September 09, 2018
Five Stars! Everytime i come here i feel like family. Almost like ive known these people for years! Pretty sure this is the Best Ford Dealership in the US! ;-) Everytime i come here i feel like family. Almost like ive known these people for years! Pretty sure this is the Best Ford Dealership in the US! ;-) More
by Papa Kunk
September 05, 2018
Ford Focus Warranty Repair The service advisor was pleasant to work with and informative. The repair was completed sooner than anticipated. Communication by text and e-mail wa The service advisor was pleasant to work with and informative. The repair was completed sooner than anticipated. Communication by text and e-mail was convenient and always timely. More
by michaeldavid.oneil
September 03, 2018
Service Team While getting my oil changed they found I needed new brakes & they were able to get them done all in the same day so we didn't have to make a separate While getting my oil changed they found I needed new brakes & they were able to get them done all in the same day so we didn't have to make a separate trip over to tri cities. More
by ERINZANDER
Other Employees Tagged: David Fabian, Steve Wabeke
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