Derby Monroe
Derby Monroe at Corwin Ford of Tri-Cities
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Derby Monroe

Service Advisor

Corwin Ford of Tri-Cities

1225 Autoplex Way
Pasco, WA 99301

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4.4
14 Reviews
4.4

14 Reviews

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14 Reviews of Derby Monroe

May 07, 2024

Dealership Rating
Employee Rating

Kind of expensive. Had phasers replaced. Now the noise is worse. More than 4K to change and replace. And now sounds worse? More

by JLCYORGESEN
Service Price Transparency
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Recommend Dealer
No

May 02, 2024

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Great staff. Friendly, communicative and scheduling was very easy. Chandler is great!!! Will go back to Corwin for future work. More

by F150 accessory guy
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Recommend Dealer
Yes

Other Employees Tagged: Chandler

April 13, 2024

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Great customer service, fast, convenient , and they did a great job. They explain in detail and gives you options if needed. More

by MADELINEHOLTA
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Recommend Dealer
Yes

Other Employees Tagged: Juan Orozco

April 12, 2024

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Service coordinator was great to work with. The fact that I had $7500 in repairs on a truck with 48K miles does not say much for the quality of a Ford product. Is that why you constantly want More

by CLAYTON_CARPENTER
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Recommend Dealer
Yes

April 05, 2024

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$3300. 00 of work and truck is still running rough. Staff was pleasant and easy to work with. More

by 10rNotes
Recommend Dealer
Yes

December 28, 2023

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Journey my service advisor was not only very professional.But she was very detailed and took the time to explain everything to me and the issues my vehicle was having. She also was knowledgeable More

by Joshstallbaum77
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Recommend Dealer
Yes

Other Employees Tagged: Journey

November 15, 2023

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Diagnosis was quick and thorough. Updates were not frequent enough, with my contacting the dealership to get updates, rather than them contacting me. In addition, there was a charge More

by ROSIEVANC
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Recommend Dealer
No

November 10, 2023

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Very fast and thorough with my car. They took great care of it and I trust them highly. More

by David W
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Recommend Dealer
Yes

Other Employees Tagged: Jesse Gutierrez, Juan Orozco, Doug Butler, Eddie Valencia , Bert Flores, Jere Gorsline

November 04, 2023

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Great communication between myself and the dealership . Was able to get my vehicle in fast More

by ASHLEYHAWORTH
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Recommend Dealer
Yes

Other Employees Tagged: Doug Butler

October 30, 2023

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Employee Rating

Excellent service on time and flexible with time always enjoy coming here. Been coming here for the past five years More

by CHAVEZ_BRISEIDA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jesse Gutierrez, Juan Orozco, Doug Butler, Eddie Valencia , Bert Flores, Jere Gorsline

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