Angela Hancock
Angela Hancock at Corwin Ford of Tri-Cities

Angela Hancock

Service Department Manager

Corwin Ford of Tri-Cities

1225 Autoplex Way
Pasco, WA 99301

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4.3
47 Reviews
4.3

47 Reviews

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47 Reviews of Angela Hancock

June 05, 2026

Dealership Rating
Employee Rating

Would not recommend, no communication, repairs took two days instead of more reasonable one day. Angela tried to explain the delay,very pleasant and easy to talk to More

by DGROBERT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Juan Orozco

January 26, 2026

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The onsite mechanics that came to our house were so helpful. Not having to go to the dealership was game changing. More

by CINDY.B.STONE
Service Price Transparency
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Recommend Dealer
Yes
Jan 26, 2026

Corwin Ford of Tri-Cities responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Angela Hancock, Service Manager

December 09, 2025

Dealership Rating
Employee Rating

Service was adequate, but ever since they let Jesse go from the service department I feel like I don’t get that personalized service that I’m used to and I don’t have trust in the guys that are behind the More

by tony.schwab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 10, 2025

Corwin Ford of Tri-Cities responded

Thank you for this feedback, Tony. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Angela Hancock, Service Manager

November 22, 2025

Dealership Rating
Employee Rating

Mykel was prompt, attentive, and courteous in his visit to perform some recalls on our vehicles. It means a lot that these modifications can be done in the field, when before, we had to expend a lot of man More

by WDAVIS9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2025

Corwin Ford of Tri-Cities responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Angela Hancock, Service Manager

October 28, 2025

Dealership Rating
Employee Rating

I cannot thank TINA enough for everything She's doing for my on my 2017 ford f150 and everything she has done on my 2019 ford f150 platinum when it was in there the last time. TINA is one excellent customer More

by Sherri Boob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2025

Corwin Ford of Tri-Cities responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Angela Hancock, Service Manager

October 23, 2025

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Employee Rating

This dealership is just ok. They do not seem to have the greatest and careful employees (it took a service rep at another dealer in a different town to diagnosis the problem) in More

by GRTORREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Journey Dewey

Oct 23, 2025

Corwin Ford of Tri-Cities responded

Thank you so much for your kind words, and for taking the time to leave us this honest feedback! Angela Hancock, Service Manager

July 10, 2025

Dealership Rating
Employee Rating

Very efficient and quick. Communicated time frames well. Very honest about the process for repair and gave updates More

by Katelynsanchez101
Recommend Dealer
Yes

Other Employees Tagged: Angela Hancock

June 24, 2025

Dealership Rating
Employee Rating

Excellent service with very friendly associates. Jesse Gutierrez was easy to work with. Diffently recommended More

by Sherri Boob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Larios, Jesse Gutierrez

May 15, 2025

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Employee Rating

The Service department manager is the best in the industry! She goes out of her way to make the process smooth! More

by LEE49
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Recommend Dealer
Yes

May 08, 2025

Dealership Rating
Employee Rating

Every time I go to Corwin Ford I’m always treated like a valued customer.Angela and the team are always top-notch, I would recommend Corwin Ford to anybody and everybody that wants a five star experience More

by Rob K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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