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Juan Orozco
Juan Orozco at Corwin Ford of Tri-Cities

Juan Orozco | Page 3

Service Advisor

Corwin Ford of Tri-Cities

1225 Autoplex Way
Pasco, WA 99301

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4.8
309 Reviews
4.8

309 Reviews

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309 Reviews of Juan Orozco

April 15, 2026

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Employee Rating

I am very pleased with all the services of my vehicles that Corwin Ford takes care of. Everyone is very nice and gets the problems solved. Special Thanks to Jaun my service manager. More

by MARYBEST0
Recommend Dealer
Yes

Other Employees Tagged: Juan Orozco

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Apr 15, 2026

Corwin Ford of Tri-Cities responded

Delighted to know our team resolved your Ford Flex issues promptly and that you felt well cared for. Juan is grateful for your kind words. Thank you for trusting us with your vehicle. Angela Hancock, Service Manager

April 14, 2026

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Every encounter I've had with Corwin ford has been great! 6th vehicle and counting! More

by GENTRYTHORPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curt Watson, Brenden Bender, Fabian Idrovo, Yaritzis Chavez, Calee Beal

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Apr 14, 2026

Corwin Ford of Tri-Cities responded

Thank you for coming back again and trusting us with your Ford F-150 service. It means a lot that you’ve chosen us for your sixth vehicle. We look forward to supporting you on your next visit. Angela Hancock, Service Manager

April 13, 2026

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Juan provide excellent customer service Juan provided excellent customer service and communication. He kept me up-to-date and went above and beyond to make sure that I was taken care of thank you for alw More

by BILLYHALEY3
Recommend Dealer
Yes

Other Employees Tagged: Juan Orozco

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Apr 13, 2026

Corwin Ford of Tri-Cities responded

Thank you for sharing your experience with Juan. We’re delighted he kept you informed and went the extra mile during your Ford Explorer service. Please let us know if there’s anything else we can help you with. Angela Hancock, Service Manager

March 31, 2026

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I only take my cars to Corwin Ford for maintenance and Juan is my go to advisor. He’s awesome, personable, professional and extremely knowledgeable. More

by SDEAN2
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Trevino, Kevin Cornejo

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Mar 31, 2026

Corwin Ford of Tri-Cities responded

It’s great to know you trust our team for Ford maintenance and that Juan’s friendly expertise and professionalism stood out. We appreciate your loyalty and look forward to assisting with your future service needs. Angela Hancock, Service Manager

March 26, 2026

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Excellent customer service Very friendly and welcoming Fast and prompt service Clean and comfortable waiting area More

by ALANR.BROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brenden Bender, Jesse Gutierrez, Janelle Foster, Nayeli Gonzalez, Allan Cardenas, Noah Benavides, Josue Alvarez, Tina Beaver, Doug Butler

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Mar 26, 2026

Corwin Ford of Tri-Cities responded

We’re delighted the service visit for your Mustang was friendly, welcoming, and fast. It’s great to know the waiting area provided a comfortable space. We look forward to assisting you again. Angela Hancock, Service Manager

March 25, 2026

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We are very pleased with Juan he was very helpful explaining the services for our car. He answered all of our questions and his communication was great he kept us on top of everything.Thank you! More

by Arilopez016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 25, 2026

Corwin Ford of Tri-Cities responded

It’s great to hear Juan took extra care explaining your Transit-350 service and kept you informed throughout. We’re pleased all of your questions were addressed. Thank you for trusting us with your Ford. Angela Hancock, Service Manager

March 17, 2026

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Took our 2025 Ford Explorer in with some issues Juan took care of us quickly and kept us in the loop the whole time. Thanks to him and the service crew! More

by Steve B
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 17, 2026

Corwin Ford of Tri-Cities responded

Thank you for trusting us with your 2025 Ford Explorer. We’re pleased Juan and the service crew resolved your concerns swiftly while keeping you informed. We look forward to assisting you again. Angela Hancock, Service Manager

March 12, 2026

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Good communication and fixed the problem that it was brought in for. Thank you all. More

by Karmbrown1
Recommend Dealer
Yes

Other Employees Tagged: Juan Orozco

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Mar 13, 2026

Corwin Ford of Tri-Cities responded

It’s great to hear our team communicated clearly and resolved the issue with your Ford F-350. Juan and the rest of our staff appreciate your thanks and look forward to assisting you again. Angela Hancock, Service Manager

March 11, 2026

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Juan is really responsive with communication and any updates to my vehicle. I would highly recommend Juan to others. More

by RROSALEZ
Recommend Dealer
Yes

Other Employees Tagged: Juan Orozco

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Mar 11, 2026

Corwin Ford of Tri-Cities responded

Thank you for sharing how Juan kept you informed throughout your Ford F-350 service. Your recommendation means a great deal to us and we look forward to helping with your next visit. Angela Hancock, Service Manager

March 06, 2026

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Employee Rating

Excelente acogedor y una excelente atención y un rico café ?? Me encantó la atención More

by Sarcaverdolaga1179
Recommend Dealer
Yes

Other Employees Tagged: Juan Orozco

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Mar 06, 2026

Corwin Ford of Tri-Cities responded

Thank you for sharing your positive experience. We’re delighted you felt welcomed and enjoyed the coffee while your Ford was in service. Juan deeply appreciates your kind feedback. Angela Hancock, Service Manager

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