Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 79

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.7
1,140 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.7

1,140 Reviews

Write a Review

Dealership Experience

29 yrs, 1 mo

Industry Experience

47 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

1140 Reviews of Joseph Mistretta

January 30, 2020

Dealership Rating
Employee Rating

Excellent service as well as timely. They were very courteous and polite. I would highly recommend them to any Cadillac owner. A very satisfied customer. More

by BHMETFAN
Recommend Dealer
Yes
Feb 03, 2020

Sarant Cadillac responded

Thank you for the 5-star review! We are glad to hear that our service team was able to help get your Cadillac back up to top notch quality and we look forward to working with you again when you need another tune-up.

January 28, 2020

Dealership Rating
Employee Rating

GREAT SERVICE Always prompt courteous service.. Able to make an appointment right away. Addressed all issues. Whether it is routine maintenance or for warranty issu More

by LAB0827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Reale , Linda Johnson, Abe Kolat, Bill McCardle, Maurice Pereira

Jan 29, 2020

Sarant Cadillac responded

Thank you for the positive feedback. We're glad to hear our service team is always able to provide the service that you deserve each time during your visits. We look forward to working with you again soon.

January 15, 2020

Dealership Rating
Employee Rating

Always good Joe continues to treat me like "royalty". Antonio greets me everytime I am there for service. I hope to see Cadillac continue to make quality automobiles second to none. More

by POP7080
Recommend Dealer
Yes
Jan 17, 2020

Sarant Cadillac responded

We are delighted to hear that Joe and Antonio helped in giving you such a great service experience with us! Your continued loyalty means a lot to us and it’s customers like you that we enjoy seeing time and time again. We appreciate your business and hope you come back to see us again soon!

May 12, 2025

POP7080 responded

The team of Sales and Service are exceptional and second to none! My experience was smooth, and the time spent with Alex was both productive and pleasant. Other Dealerships can learn from their approach to selling and servicing customers!

January 10, 2020

Dealership Rating
Employee Rating

Please at sales experience always Been leasing from Sarant for many years, working g with Dominic Vivo specifically. Great guy and a pleasure to work with. Same goes for Vic in Financ More

by kellyr073
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Vivo, Thomas Sabbatino, Vic Castagna , Teresa Gunshinan, Bill McCardle

Jan 14, 2020

Sarant Cadillac responded

Thank you, Kelly, for the 5-star review. We are glad to hear you've been with us for so long while leasing your vehicle and look forward to many years to come!

January 02, 2020

Dealership Rating

Too long of a wait. Not notified of cost 3 hours for an oil change and inspection is wat too long. Never notified the car was complete, had to ask. Never notified of the cost. We thought thes More

by rjgarvey62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 02, 2020

Sarant Cadillac responded

Bob, Thank you for your feedback. We are sorry to hear that you were disappointed with your experience at Sarant. If you would like to speak to us more about your experience, please contact our Customer Relations Manager Heidi McGough at 516-293-5000. Thank you.

December 28, 2019

Dealership Rating

Great service I brought my car in for an oil change and Tire rotation it was done quickly and efficiently. I love Sarant Cadillac! I would recommend Sarant to al More

by MARILYNGKLEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Dominic Vivo, Vic Castagna , Teresa Gunshinan, Bill McCardle

Dec 31, 2019

Sarant Cadillac responded

Thank you for your recommendation, Marilyn! We love to hear that your oil change and tire rotation visit was quick and painless. Stop in again soon!

December 28, 2019

Dealership Rating
Employee Rating

Service department is professional and courteous. My experience at Sarant was as always very pleasurable. My car was serviced properly and quickly. While waiting for completion of my service, I enjoye More

by MODAIR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Thomas Sabbatino , Linda Johnson, Bill McCardle

Dec 31, 2019

Sarant Cadillac responded

We're so glad to hear that your service experience with us was a great one! Thank you for your continued business and feel free to stop in and enjoy a cup of coffee anytime. Looking forward to your next visit!

December 20, 2019

Dealership Rating
Employee Rating

Great sales team! I’ve been a Caddy lover my whole life and have been to two different dealerships over the years. Dom Vivo and Tom Sabbitino take the stress out the ne More

by Kellyr073
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Vivo, Thomas Sabbatino, Vic Castagna , Teresa Gunshinan, Bill McCardle

Dec 27, 2019

Sarant Cadillac responded

Thank you for the positive review and congratulations on your new Cadillac. We are glad to hear that our team was able to help you find the perfect vehicle that suited your needs physically and financially. We look forward to working with you again when you are back needing a tune up on your Cadillac.

December 19, 2019

Dealership Rating
Employee Rating

Excellent service Great service and friendly staff. Comfortable settings and location. The overall service was performed quickly and car was washed when work was compl More

by Wallyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maurice Pereira

Dec 23, 2019

Sarant Cadillac responded

Thank you, Wally, for the 5-star rating. We pride ourselves in providing a comfortable setting for our customers to wait in while we bring your vehicle back up to top quality for you. We look forward to working with you again the next time your car needs a tune-up.

December 19, 2019

Dealership Rating
Employee Rating

Great service Joe Mistrella was great and always goes above and beyond to help correct the problem. The service was fast and well explained. Getting a loaner car wa More

by leogiglio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 23, 2019

Sarant Cadillac responded

Thank you for the review about your recent experience with our service team, Leo. We are glad to hear our team was able to help get your vehicle back up to top-notch quality and look forward to working with you again during your next maintenance appointment.

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