Vic Castagna

Sal was the best to deal with! Quick and easy purchase. My second one from them.. Quick and easy purchase. My second one from them.. More

by statim0 Verified Customer Verified Customer

Helpful 0

Report | Print

Horrible dealership. I went to pick up a brand new Lyriq and I was given a car that had several dents that needed a body shop repair. I was given an appointment for the n I went to pick up a brand new Lyriq and I was given a car that had several dents that needed a body shop repair. I was given an appointment for the next week to have the car repaired. Two weeks pass and I’m told the car is ready and I once again go to pick up the car and notice a new dent on the passenger side that was touched up with what appeared to be a different color paint. I am instructed to leave the car again for repair and this time would be faster . Now I’m told after a week that it is going to take at least another week. Over a month I’ve owed the car and I had it a handful of days. I traded in a beautiful car for this. The car also had a charging issue and needed an update the day I took it. I honestly don’t know if that’s been repaired because I haven’t had it since. More

by DAWN516 Verified Customer Verified Customer

Helpful 4

Report | Print

They are the only dealership I will deal with going forward. They are professional, courteous, knowledgeable, play no games and do not pressure you at any point of the sale. forward. They are professional, courteous, knowledgeable, play no games and do not pressure you at any point of the sale. More

by Duke63 Verified Customer Verified Customer

Helpful 1

Report | Print

My Sales rep Bill was patient and knowledgeable, I wound up going electric and that was not my original plan! I found the car I wanted and the experience was flawless. up going electric and that was not my original plan! I found the car I wanted and the experience was flawless. More

by kzorncde Verified Customer Verified Customer

Helpful 2

Report | Print

Finally a dealership that Truly wants to see the customer happy- we had an Escalade on order and when we stumbled upon Sarant online, we saw they also had the same one coming in… we contacted Alex and he wa happy- we had an Escalade on order and when we stumbled upon Sarant online, we saw they also had the same one coming in… we contacted Alex and he was aggressive with getting us a better deal - pulled it off and here we are driving off the dealer lot - couldn’t be happier- the whole staff treated us super nice that day - would recommend them going forward, we’ll be dealing with them again- More

Helpful 1

Report | Print

We had an excellent experience all around with Elias and Vic. The process was simple and thorough. Elias was very knowledgeable Vic. The process was simple and thorough. Elias was very knowledgeable More

by economouc Verified Customer Verified Customer

Helpful 1

Report | Print

I am 65 years old and have been to many dealerships. From the first phone call to the moment I drove the car off the lot. From top management to sales the professionalism show was topnotch and unequale From the first phone call to the moment I drove the car off the lot. From top management to sales the professionalism show was topnotch and unequaled in comparison to the many dealers I have been to. The whole experience was a smooth transition from a lease return to another new lease. My salesman Elias went above board in trying to accommodate the changes I requested. Great Job More

by acuomo3 Verified Customer Verified Customer

Helpful 7

Report | Print

Walked in to check out the cars Left with a new one Dina and the team were awesome one Dina and the team were awesome More

Helpful 7

Report | Print

From my initial visit in 2019 to date I cannot say enough about the attention, treatment, care and respect I receive ANY time I walk through ANY door at Sarant Cadillac. My most recent visits have been espec about the attention, treatment, care and respect I receive ANY time I walk through ANY door at Sarant Cadillac. My most recent visits have been especially heartfelt and appreciated!! Alexander (Mr. Bowen respectfully and professionally) began working on my case in 2022. From that time to date, he has advocated for and worked with me throughout (what I feel) was a very unique and, at times, stressful sale. ALWAYS pleasant, ALWAYS available, and ALWAYS willing to support and FINALLY achieved a satisfying outcome. I do not take these reviews lightly-they are important for the customer, the salesperson as well as the dealership. Purchasing a vehicle involves a lot of time, thought and, MONEYy!!!! When the customer walks away feeling satisfied (as I did) -- the salesperson has done their job and Alexander did -- EXCEPTIONALLY WELL!! i KNOW I'M A MEMBER OF THE SARANT FAMILY!!! A very special THANK YOU to Antonio, Vic, Darlene and Chris!!! I hope that I'm a driving advertisement for Sarant!! More

by MARGARET6586 Verified Customer Verified Customer

Helpful 11

Report | Print

Joe from service and bill Breale are definitely a plus one experience They are both the very pinnacle of Cadillac Keep up the excellent work one experience They are both the very pinnacle of Cadillac Keep up the excellent work More

by engine421 Verified Customer Verified Customer

Helpful 7

Report | Print