Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 80

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.7
1,140 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.7

1,140 Reviews

Write a Review

Dealership Experience

29 yrs, 1 mo

Industry Experience

47 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

1140 Reviews of Joseph Mistretta

December 14, 2019

Dealership Rating
Employee Rating

Great Service Thank you so much, Joe Mistretta was awesome and made my service visit smooth .. He explained what was wrong and how they fixed it, made me feel at More

by KIMOGREAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno

Dec 17, 2019

Sarant Cadillac responded

Thank you for the positive review. We're glad to hear that Joe was able to help get your vehicle serviced today and we look forward to working with you again during your next tune-up.

December 13, 2019

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Employee Rating

2018 ATS Always a pleasure to deal with Sarant. Service is thorough and completed in reasonable time. Selection of loaner cars is always good. I highly reco More

by akeb1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abe Kolat, Maurice Pereira

Dec 17, 2019

Sarant Cadillac responded

Thank you for the wonderful feedback. We are always happy to hear about our customer's experience and look forward to working with you again during your next appointment.

December 13, 2019

Dealership Rating
Employee Rating

Sarant Cadillac Is Truly "The Cadillac" Of Cadillac Dealers Antonio Centeno and his team set the bar for what a dealership should be. When you walk in everyone knows your name like you are family. Antonio who More

by ssagonas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, John F. Nassour, Sr. , Maurice Pereira

Dec 17, 2019

Sarant Cadillac responded

Thank you for this truly amazing review. We always want to place our customers at the center of our business and treat them like family, because that is exactly what you are when you come into Sarant Cadillac. We are glad to hear our sales team was able to help you find the next perfect Cadillac to fit your needs. We look forward to working with you again when your Cadillac is in need of a tune-up.

December 12, 2019

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Joe Mistretta & his service team were terrific, as usual! All of my expectations were met and exceeded, as is always the case at Sarant. A job well done with customer satisfaction being the paramount goal. More

by WAY2PARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 11, 2019

Dealership Rating
Employee Rating

Awesome Service experience TWIMC OUR recent experience at Sarant service was congenial, restful and very professional, your people were very responsive to our needs, congratul More

by CAPPERMT Al Pelliccia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno , Linda Johnson, Heidi McGough

December 11, 2019

Dealership Rating
Employee Rating

Service Department #1 I have been doing business with Sarant since 1994.....the customer service is exactly what you would expect from a Cadillac dealer...i needed a quick More

by c21kin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill McCardle

December 07, 2019

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Employee Rating

Great service Went to the service center at sarant Cadillac to replace a damaged tire, the visit was unscheduled but they managed to replace the tire on the car wh More

by wardrands
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 10, 2019

Sarant Cadillac responded

Thank you for the feedback on our service team. We place our customers at the center so you can always drive home safely. We look forward to working with you again during your next tune-up.

December 05, 2019

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Employee Rating

Take the car for test drive In 33 days the car has been serviced 3 times.....guess we don't. Get it Sorry we leased. Loaner car should have been better reviewed before sales t More

by JOHNAMARYJ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Dominic Vivo

Dec 11, 2019

Sarant Cadillac responded

John, thank you for taking the time to tell us how your experience with your new vehicle has been so far. We would like to speak with you more about your experience. Please reach out to our Customer Relations Manager Heidi McGough at 516-293-5000. Thank you.

December 04, 2019

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Employee Rating

Impressive! I have found Sarant Cadillac to be extremely professional. Everyone that I have dealt with over the past few years was very friendly and accommodatin More

by FXROMITO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maurice Pereira

Dec 05, 2019

Sarant Cadillac responded

Thank you for your feedback! We appreciate your continued business and your recommendation. We hope to work with you again in the future!

November 27, 2019

Dealership Rating
Employee Rating

Outstanding service at Sarant I have been leasing Cadillac's at Sarant for many, many years and what keeps me coming back is the extraordinary professional service I always receive More

by AJENECON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2019

Sarant Cadillac responded

Thank you for this outstanding review! We are so thankful to have you working with us every time you are looking for your next Cadillac. We look forward to continuing to work with you for many years to come.

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