Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 78

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.7
1,140 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.7

1,140 Reviews

Write a Review

Dealership Experience

29 yrs, 1 mo

Industry Experience

47 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

1140 Reviews of Joseph Mistretta

March 11, 2020

Dealership Rating
Employee Rating

Excellent Service! Everyone at the dealership was patient and thoroughly answered all my questions. Elias guided me every step of the way and made sure that everything More

by medinaesq1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 12, 2020

Sarant Cadillac responded

Thank you for leaving us this glowing review! Elias will be thrilled to know you were pleased with your visit. We hope to see you again soon!

March 05, 2020

Dealership Rating
Employee Rating

This dealership has gone above and beyond to make us happy. They exchange our vehicle 2 days after we picked it up because my husband was so unhappy. Now he’s very happy. Sarrant Caddy is the best More

by IMBOWL
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, John F. Nassour, Sr., Vic Castagna , Teresa Gunshinan, Heidi McGough

Mar 06, 2020

Sarant Cadillac responded

Wow! So much excitement! Thank you so much for those incredibly kind words and for the recommendation! Here at Sarant, we want ever customer to leave as happy as can be! Please, let us know if we can ever be of any more help!

March 03, 2020

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Inspection and routine service This is my third vehicle that I have bought at Sarant Cadillac. I have always had excellent service whenever I brought my car in for service. Everyone More

by GALLUCH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno , Maurice Pereira

Mar 05, 2020

Sarant Cadillac responded

First off, thank you for now buying THREE vehicles from Sarant Cadillac. We truly appreciate your loyalty and are grateful for your 5-star rating and shout-outs to Joe, Maurice, and Antonio. We look forward to working with you again!

February 26, 2020

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Employee Rating

I have used Sarant Cadillac, for over 10 years now, 3 leases on 4th, and cannot be more pleased with the service, especially Joe, manager Antonio and salesman Mark. They made the process so easy for me More

by dalese
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Vic Castagna , Mark DeMartini, Teresa Gunshinan, Heidi McGough

Feb 28, 2020

Sarant Cadillac responded

Dale, thank you so much for your kind words! We're grateful that you have chosen to work with us over the years, and we're also pleased to hear that you had such great experiences with Joe, Antonio, and Mark. They are essential to our team, and we're so glad they made the process easy for you. We can't wait for the opportunity to work with you again!

February 12, 2020

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Always satisfied I needed to get my service done quickly and I was in and out in 45 minutes. Thank you to everyone that made that happen, especially Joe in service More

by LEVENTUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 19, 2020

Sarant Cadillac responded

Thank you for the five-star rating! We are happy to hear that our service team and Joe were efficient and communicative during your time at Sarant Cadillac. If you have any more questions or concerns, don't hesitate to call!

February 12, 2020

Dealership Rating
Employee Rating

Sarant Service Weather it's Joe Mistretta in service or Linda Johnson, Sarant Cadillac has made me feel special each and every visit for almost 10 years. More

by vgiaime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno , Linda Johnson

Feb 14, 2020

Sarant Cadillac responded

Thank you for your 5-star rating and for your loyalty! We love hearing from satisfied customers and are happy to hear that you have been doing business with us for so long. At Sarant Cadillac, we are always ready to help, so if you have any questions please give us a call.

February 05, 2020

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Employee Rating

look no futher than Sarant Cadillac for your next car My husband and I have been buying or leasing new Cadillacs for the past 20 years from Sarant Cadillac. The entire sales team at Sarant under the super More

by pvalente
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Vic Castagna , Mark DeMartini

Feb 07, 2020

Sarant Cadillac responded

Thank you, Maria, for such a heartfelt review about your experience with us these last 20 years. We are so glad to have you with us this entire time and we always look forward to seeing you each and every time. We pride ourselves in providing the best customer experience we can each and every time someone visits us. It is always good to hear from customers that we have consistently exceeded expectations during your visits with us. We hope to see you again to help you in any future automotive needs you may have.

February 04, 2020

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Employee Rating

Great experience. These employees are people focused. I am treated like family here. From Sales to Service Sarant is the best and I highly recommend. More

by Mtilleli
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Thomas Sabbatino, Vic Castagna , Maurice Pereira

Feb 05, 2020

Sarant Cadillac responded

Thank you for the positive feedback about your recent experience with us. We pride ourselves in having a team that places you at the center of our business. We look forward to working with you again for any future automotive needs you may have.

February 03, 2020

Dealership Rating
Employee Rating

PERFECT SERVICE BEST PLACE FOR SERVICE !!!! JOE M SERVICE ADVISOR I TRUST WITH MT LIFE GOT MY VECHICLE IN WHEN PROMISED AND DELIVERED TO MY OFFICE WHEN PROMISED THEY More

by TRLUM105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2020

Sarant Cadillac responded

Thank you for taking time to leave us a great review. We are glad that Joe was able to provide you with a great experience. Thank you for your loyalty and 5-star rating. We look forward to seeing you again soon!

January 31, 2020

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Employee Rating

Service was performed in timely manner. Brought my car in for an inspection and it was completed in a timely manner. I dropped it off in the morning and picked it up in the afternoon. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abe Kolat

Feb 04, 2020

Sarant Cadillac responded

Thank you, Bob, for the positive review. We hope your next visit can be a true 5-star experience and look forward to working with you again.

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