Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 77

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.7
1,140 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.7

1,140 Reviews

Write a Review

Dealership Experience

29 yrs, 1 mo

Industry Experience

47 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

1140 Reviews of Joseph Mistretta

May 13, 2020

Dealership Rating
Employee Rating

Pleasureable service experience I bought my vehicle at Sarant. I dealt with Antonio. Dealing with him was no fuss, no muss at all. I have been getting service for many years at Saran More

by SJMALICHEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno

May 15, 2020

Sarant Cadillac responded

Yes, he sure is. Thank you for your commitment and business with Sarant Cadillac and Joseph Mistretta. We are so happy to hear Joe has been so accommodating for you for years. We'll be sure to share this acknowledgment with Joe and Antonio. Thank you for choosing Sarant Cadillac for so long and we look forward to continuing this level of service for you in the future.

May 12, 2020

Dealership Rating
Employee Rating

right away it was a long time since my last visit. due to the stay at home because of covad 19, not much driving done. when service dept. re-opened I scheduled More

by MSARRACCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maurice Pereira

May 13, 2020

Sarant Cadillac responded

Thank you for the 5-star rating! We appreciate your loyalty to Sarant Cadillac and are happy to hear you've had another satisfying experience. We look forward to working with you in the future!

May 10, 2020

Dealership Rating
Employee Rating

Sarant is the best Cadillac dealer I can't say enough good things about Sarant Cadillac. My relationship started over 20 years ago with Joe Mistretta in service. He is profesional in ev More

by reded427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Bill Reale , Bill McCardle

May 12, 2020

Sarant Cadillac responded

Thank you for your 5-star rating and your loyalty to Sarant Cadillac over the years! We appreciate you for taking the time to share your experience with us and our crew. We look forward to working with you more in the future.

May 08, 2020

Dealership Rating
Employee Rating

Maintance and service. Great to see that the service department reopened on May 4th. With this virus going on, the staff of Sarant dealership and service area took every pre More

by StanleyS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John F. Nassour, Sr. , Maurice Pereira

May 12, 2020

Sarant Cadillac responded

Thank you for the 5-star rating, Stanley! We're glad to hear your service met your expectations and the service team was able to assist you quickly. We look forward to working with you for future service needs.

April 29, 2020

Dealership Rating
Employee Rating

GREAT SERVICE!! In and out service! First class.. second to none!! Every time I have call up for a service appointment I have been able to schedule ASAP. More

by ALEX.FALCONI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2020

Sarant Cadillac responded

Alex, thanks for this review! We are so glad you had such a positive experience working with our service department. Come again soon!

March 31, 2020

Dealership Rating
Employee Rating

My 2020 Escalade I've been dealing with Sarant Cadillac for 12 years, I haven ever been disappointed! Great Sales and Service!!! Thank you Antonio and Mark, Thank you More

by sterlingchb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Dominic Vivo , Mark DeMartini, Linda Johnson, Abe Kolat, Bill McCardle, Maurice Pereira

Apr 02, 2020

Sarant Cadillac responded

We would first like to say, thank you so much for being a returning customer of Sarant Cadillac. That's one of are greatest accomplishments when it comes to our customers and we thank you for being one of them. Lastly, thank you for highlighting Antonio, Mark, Joe, and our Sales & Service teams. We will definitely share with them this awesome news. We will strive to continue to provide this high level of service for you. Thank you again and until next time.

March 24, 2020

Dealership Rating
Employee Rating

Easy In/Easy Out I was skeptical about keeping my scheduled service appointment in this world of Corona Virus - but decided I had nothing else to do! Joe met my car More

by rezzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 26, 2020

Sarant Cadillac responded

Thank you for taking the time to leave us this review! We are so glad you were able to get your car serviced quickly, and without having to touch anything! We hope to see you again soon!

March 17, 2020

Dealership Rating
Employee Rating

Best Dealer to buy a car Went in for service. Mentioned to my service Mgr. Joe that my lease was expiring in 4 months and when should I do something. He brought me into the sa More

by Pam's Caddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Bill Reale

Mar 18, 2020

Sarant Cadillac responded

Thank you so much for leaving us a rating and providing a thorough review to go with it! We are so happy to hear that Joe, Antonio, and Bill provided you the typical experience you have come to expect from Sarant Cadillac! We appreciate your loyalty and look forward to working with you in the future.

March 14, 2020

Dealership Rating
Employee Rating

SERVICE MAURICE WAS THE BEST, BEST SERVICE DEPT. JOE AND EVERYONE WAS THE BEST. DEALERSHIP VERY CLEAN, EVERYONE IS VERY GOOD . MAURICE EXPLAINED EVERYTHING More

by XT5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Soriano , Linda Johnson, Maurice Pereira

Mar 17, 2020

Sarant Cadillac responded

Thank you for leaving us a rating and a review of your experience. We are glad to hear that you had a very good experience. We hope we can work with you again in the future!

March 11, 2020

Dealership Rating
Employee Rating

Customer service is excellent, both salesman and service advisor were very tentive to my concerns and addressed them in a very professional manner. Great to have loaner vehicles available, nothing worse tha More

by irene825
Recommend Dealer
Yes

Other Employees Tagged: Elias Torres , Katie- assisted with loaner vehicle

Mar 12, 2020

Sarant Cadillac responded

Irene, thank you for taking the time to leave us this kind review. We are so glad you experienced our top notch customer service we aim to provide. We hope that you come back again soon.

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