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Joseph Mistretta
Joseph Mistretta | Page 76
Service Director
Sarant Cadillac
4339 Hempstead Tpke
Farmingdale, NY 11735
1,140 Reviews
Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.
Read more1,140 Reviews
Write a ReviewDealership Experience
29 yrs, 1 mo
Industry Experience
47 yrs, 1 mo
Specialties & Trainings
Cadillac Certified
1140 Reviews of Joseph Mistretta
June 10, 2020
Best experience! Simple, quick, and professional, by far best experience I’ve had at a dealership. I will definitely be back to Sarant! Thank you! best experience I’ve had at a dealership. I will definitely be back to Sarant! Thank you! More
by JESSICA M
Verified CustomerOther Employees Tagged: Antonio Centeno, John F. Nassour, Sr., Vic Castagna , Heidi McGough
June 09, 2020
Reason to buy a Cadillac! They are pleasant friendly and timely. I was in and out in a hour. Booking was made at my convenience. I have been a customer for over 15 years. They are pleasant friendly and timely. I was in and out in a hour. Booking was made at my convenience. I have been a customer for over 15 years. More
by wrubinstein0
Other Employees Tagged: Dominic Vivo
June 02, 2020
A talented team of pros. My car goes nowhere else. Brought my “V” in for recall, tire rotation, and Mobil 1 oil change. Great loaner, work done quickly, and perfectly. My car came back like the day Brought my “V” in for recall, tire rotation, and Mobil 1 oil change. Great loaner, work done quickly, and perfectly. My car came back like the day I bought it from them; brand new. Awesome job and I cannot thank Abe and Bill enough! More
by Ray Roses
Other Employees Tagged: Bill Reale , Abe Kolat
May 23, 2020
perfect WILL GO NO WHERE ELSE FOR SERVICE OR SALES GREAT GREAT PLACE JOE MISTRETTA WAS PERFECT ANSWERED ALL MY QUESTIONS HAD MY CAR DONE WHEN PROMISED WILL GO TO NO OTHER STORE FOR SERVICE OR SALES THEY T GREAT PLACE JOE MISTRETTA WAS PERFECT ANSWERED ALL MY QUESTIONS HAD MY CAR DONE WHEN PROMISED WILL GO TO NO OTHER STORE FOR SERVICE OR SALES THEY TREAT YOU LIKE FAMILY More
by TRLUM105
Other Employees Tagged: Antonio Centeno
May 21, 2020
Couldn't be more satisfied I was greeted promptly, the service rep was attentive and thorough. The service manager was very nice and wrote me up immediately and the service was I was greeted promptly, the service rep was attentive and thorough. The service manager was very nice and wrote me up immediately and the service was performed quickly and correctly with no issues. Checkout was also quick and easy. More
by Cadi Lover
Other Employees Tagged: John F. Nassour, Sr.
May 21, 2020
Service visit As usual, I had an excellent service visit for my car. A few things needed to be ordered and they were promised to me by early next week. As usual, I had an excellent service visit for my car. A few things needed to be ordered and they were promised to me by early next week. More
by nicholasebe
May 20, 2020
Excellant Requested a quick appointment time as my sun roof would not close. Service was completed very quickly. They didn't make me wait for a long time. Requested a quick appointment time as my sun roof would not close. Service was completed very quickly. They didn't make me wait for a long time. More
by vinniet1
May 18, 2020
Came in for complimentary oil change. Took about an hour. No coffee or bagels offered unlike paul conti dealership. I guess maybe virus has something to do with it. No coffee or bagels offered unlike paul conti dealership. I guess maybe virus has something to do with it. More
by Donna17
Other Employees Tagged: Abe Kolat, Bill McCardle, Maurice Pereira
May 15, 2020
Great fast reasonably priced reliable service would not take my cadillac anywhere else. The hospitality is compared to none. No pressure like typical shops to get you to do service not required. take my cadillac anywhere else. The hospitality is compared to none. No pressure like typical shops to get you to do service not required. More
by smcalman
Other Employees Tagged: Maurice Pereira
May 13, 2020
Good but, not great. I have never gotten my car back from the service dept clean. I never asked and it was never done. I decided to ask why it always came back dirty an I have never gotten my car back from the service dept clean. I never asked and it was never done. I decided to ask why it always came back dirty and was told "honestly, I don't know." OK. Fair enough. Honesty is always good. So this time I asked them to please clean it before releasing the car back to me; especially since Covid 19 is such a concern... not detail it but, just wash and vacuum it. The outside was washed and the front driver and passenger area was wiped clean and vacuumed but, the windows weren't washed and the back of the car wasn't vacuumed. It's very disappointing that a luxury car dealership doesn't, as part of their protocol, return a clean car to a customer after service has been performed and only half cleaned when asked to do so. Considering buying a Mercedes next time. I hear they have it together. In deference to the service professionals I have personally dealt with there...they are always pleasant and cordial. More
by LORRIESNYDER
Other Employees Tagged: Maurice Pereira, Katie in admin is super nice
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