Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 75

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.7
1,140 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.7

1,140 Reviews

Write a Review

Dealership Experience

29 yrs, 1 mo

Industry Experience

47 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

1140 Reviews of Joseph Mistretta

July 01, 2020

Dealership Rating
Employee Rating

Service Department The service experience was a wonderful one..The staff member are always kind and courteous even in this pandemic the surroundings where well kept,Sani More

by revderrickfarmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Vivo , Maurice Pereira

Jul 06, 2020

Sarant Cadillac responded

Thank you so much for the wonderful rating! It's great to hear that you were provided with an excellent experience by our service team and we look forward to working with you again in the future!

June 29, 2020

Dealership Rating
Employee Rating

Very professional and caring During this time of great concern during the COVID-19 pandemic, Sarant handles the customers in the most professional and caring manner. Understandin More

by broe9652
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2020

Sarant Cadillac responded

Thank you for your 5-star rating! We appreciate hearing our efforts have not gone unnoticed especially during these difficult times. We look forward to working with you again.

June 26, 2020

Dealership Rating
Employee Rating

LOVE SARANT I am so happy and have no complaints dealing with this dealership! I was very nervous coming from a terrible dealership in the past but they have far More

by KWEINMAN11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Sabbatino

Jun 30, 2020

Sarant Cadillac responded

Thank you for your 5-star rating! We love to hear that we were able to exceed your expectations. We look forward to working with you in the future.

June 25, 2020

Dealership Rating
Employee Rating

Delivered Everything they promised me, they delivered. Antonio found the exact vehicle I wanted ,in the color I wanted, at the price I was able to pay.This is m More

by skanyon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2020

Sarant Cadillac responded

Thank you for your 5-star rating and your loyalty to Sarant Cadillac! We're happy to hear everything went smoothly and we look forward to working with you again.

June 25, 2020

Dealership Rating
Employee Rating

Service at Sarant was excellent once again. They treat you like family and go out of their way to make you comfortable and happy. Even tho I had bought this car from another dealer the service I received More

by BVS5001576
Recommend Dealer
Yes

Other Employees Tagged: Scott the mechanic

Jun 29, 2020

Sarant Cadillac responded

Thank you for your 5-star rating! We love to hear that your experience with our service department was excellent on multiple occasions. We appreciate hearing from you and look forward to assisting you with future service and Cadillacs.

June 25, 2020

Dealership Rating
Employee Rating

Replacement piece still not satisfactory I had requested replacement trim pieces on both sides as the ends of them were separating from the body of the car. On the first visit the wrong piec More

by nicholasebe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 26, 2020

Sarant Cadillac responded

Nicholas, Thank you for your feedback. We apologize for any inconvenience you experienced, and would like to learn more about your experience. Please contact Teresa Gunshinan at 516-293-5000 at your earliest convenience. Thank you .

June 19, 2020

Dealership Rating
Employee Rating

Service Department Sarant service department performed the annual New York State lnspection of my vehicle. Abe was the service advisor,very friendly and curtious. In a h More

by StanleyS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John F. Nassour, Sr. , Abe Kolat, Maurice Pereira

Jun 23, 2020

Sarant Cadillac responded

Awesome. We are so glad we were able to get you in and out for your state inspection and provide a friendly and courteous experience. Thank you for this valued feedback and rating of John, Abe, Joseph, Maurice, and Sarant Cadillac. We hope to be able to service your vehicle again to continue to be able to provide this five-star service.

June 17, 2020

Dealership Rating

Recent service Excellent service very professional and safe would highly recommend to all everyone is always very helpful and willing to work with you especially du More

by JPINEAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Soriano

Jun 19, 2020

Sarant Cadillac responded

Thank you for this wonderful review! We are so glad that you enjoyed working with us. Come again soon!

June 15, 2020

Dealership Rating
Employee Rating

Salesman Dominic Vivo was courteous and knowledgeable and excellent to work with and after knowing him for a number of years he gave the same great deal as always More

by RGURRIERI
Recommend Dealer
Yes
Jun 17, 2020

Sarant Cadillac responded

Thank you for the 5-star rating! We appreciate your loyalty over the years and look forward to working with you again.

June 14, 2020

Dealership Rating
Employee Rating

Always a pleasant visit when I return for service. They brought my "V" up to spec with the latest recalls. Work done as scheduled and the loaner car was a pleasure. Everyone is so friendly and greet yo More

by Ray Roses
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Reale

Jun 16, 2020

Sarant Cadillac responded

Thank you for the 5-star rating! We appreciate hearing the staff greeted you like family and we look forward to working with you in the future.

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