Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Cars for Sale
Write a Review
View All Employees
Joseph Cassello
Joseph Cassello at Oak Lawn Toyota

Joseph Cassello | Page 18

Assistant Service Manager

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

Contact Me
4.9
698 Reviews

Dealership Experience

7 yrs, 5 mos

4.9

698 Reviews

Write a Review

698 Reviews of Joseph Cassello

December 11, 2022

Dealership Rating
Employee Rating

Employees are very courteous and friendly. Very clean facility with large waiting areas. Thank you More

by ewoodie4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 11, 2022

Oak Lawn Toyota responded

Thanks for sharing about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

December 10, 2022

Dealership Rating
Employee Rating

The dealership is clean and the people are friendly including the cashier, the first person that get your car. More

by sandyjenkins127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 11, 2022

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

December 10, 2022

Dealership Rating
Employee Rating

I have an 04 Camry that I bought at Oak Lawn Toyota. I have all my work done here. What does that tell you. Joe Costello great service manager. And hats off to all the mechanics and Oak Lawn Toyota AL. More

by Albertbonny9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez, Ed Nilles

Report | Print
Dec 11, 2022

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Albert, for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

December 09, 2022

Dealership Rating
Employee Rating

I have been going to this dealership since 1986 and have always gotten good service and have never been steered wrong. The staff is always pleasant and I trust them completely. More

by sprzybysz0426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Spee , Frank Nash

Report | Print
Dec 11, 2022

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

December 07, 2022

Dealership Rating
Employee Rating

I have been very pleased with this dealership, the staff is friendly and always helpful. I never feel pressure when I am there and that’s why I have purchased three cars from them. More

by genog123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Hertogs, Sal Gaeta, Vickie Benson, Ken Bickness, Jose Brito, Oscar Garibaldi, JJ Juarez, Marco Fernandez, Juan Hernandez , Bob spee

Report | Print
Dec 08, 2022

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

December 06, 2022

Dealership Rating
Employee Rating

Prices too high, such as breaks, battery and belts. In the last 2 years, I had these installed outside of oak Lawn Toyota. More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 07, 2022

Oak Lawn Toyota responded

Diane, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Juan Vazquez, Service Manager

December 06, 2022

Dealership Rating
Employee Rating

Best service and customer service around! I’m very happy with them and always will be a customer! More

by davagis22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marty Maggio, Steve Hertogs, Diana Rodriguez, Juan Vazquez, Bill Elvidge, Keith Stadler, Sal Gaeta, Luis Novoa , Mark Girlich

Report | Print
Dec 07, 2022

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

December 03, 2022

Dealership Rating
Employee Rating

Excellent service. Excellent mechanics. Very clean. Always accommodating even without an appt. Make you feel at home. More

by bellalb0513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez, Vickie Benson, Ken Bickness, Rob Stygar

Report | Print
Dec 05, 2022

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Oak Lawn Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

December 01, 2022

Dealership Rating
Employee Rating

Always been effective solving any problems. Polite customer care. Explain what needs to be done and why. More

by Geo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sal Gaeta

Report | Print
Dec 02, 2022

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Oak Lawn Toyota, we look forward to having you as a valued customer for many years to come! Juan Vazquez, Service Manager

December 01, 2022

Dealership Rating
Employee Rating

Always excellent service -this facility taking care of all car issues for nearly 20 years More

by Maryjo.mcdonald13
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 02, 2022

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

1
...
17
18
19
...
70

Dealership Inventory (99 Vehicles)

used 2025 Toyota Camry car, priced at $30,247
2025 Toyota Camry
used
Blue exterior
Automatic
Front-wheel Drive
$30,247
View Details
used 2022 Toyota Corolla Cross car, priced at $27,141
2022 Toyota Corolla Cross
used
Silver exterior
Automatic
All-wheel Drive
$27,141
View Details
used 2022 Toyota RAV4 Hybrid car, priced at $37,512
2022 Toyota RAV4 Hybrid
used
Blizzard Pearl/Midnight Black Metallic exterior
Automatic
All-wheel Drive
$37,512
View Details
used 2024 Toyota RAV4 car, priced at $36,181
2024 Toyota RAV4
used
Ice Cap exterior
Automatic
All-wheel Drive
$36,181
View Details
used 2025 Toyota RAV4 car, priced at $34,330
2025 Toyota RAV4
used
Ruby Flare Pearl exterior
Automatic
Front-wheel Drive
$34,330
View Details
used 2024 Toyota Corolla car, priced at $23,415
2024 Toyota Corolla
used
Pearl exterior
Automatic
Front-wheel Drive
$23,415
View Details
View All Inventory