Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Cars for Sale
Write a Review
View All Employees
Joseph Cassello
Joseph Cassello at Oak Lawn Toyota

Joseph Cassello | Page 17

Assistant Service Manager

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

Contact Me
4.9
698 Reviews

Dealership Experience

7 yrs, 5 mos

4.9

698 Reviews

Write a Review

698 Reviews of Joseph Cassello

December 23, 2022

Dealership Rating
Employee Rating

Perfect service and fair price and professional advisers I'm going to this dealership since 2019 for service and maintenance and I don't have any complaints. More

by Mohammad saleh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 24, 2022

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

December 23, 2022

Dealership Rating
Employee Rating

Came in for the airbag recall and the airbag recall was not fixed. Two other recalls were done, but not the airbag light is now on the dash. More

by 9jryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Dec 27, 2022

Oak Lawn Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Juan Vazquez, Service Manager

December 22, 2022

Dealership Rating
Employee Rating

Joe is always very helpful with his recommendations for servicing my Tacoma! Definitely will recommend him! More

by spee117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vickie Benson, Ken Bickness, Jose Brito, Oscar Garibaldi, JJ Juarez, Rick Miller, Marco Fernandez , Lauren Kelly

Report | Print
Dec 24, 2022

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

December 22, 2022

Dealership Rating
Employee Rating

Opened up on time for service department, Friendly, helpful, serviced my truck in a reasonable amount of time and the work place was clean More

by ROBERTNAPIER41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 24, 2022

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

December 21, 2022

Dealership Rating
Employee Rating

Excellent service. Good customers service also. Care to my Everly need nad concerns. Nice rangę od velicles… More

by Mroznik3393
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sal Gaeta, Vickie Benson, Ken Bickness, Jose Brito, Oscar Garibaldi, JJ Juarez, Marco Fernandez, Juan Hernandez , Lauren Kelly

Report | Print
Dec 22, 2022

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

December 21, 2022

Dealership Rating
Employee Rating

Always a pleasant experience at the Toyota Oaklawn service department. The service staff is friendly and professional. More

by Mslmari01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 22, 2022

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Oak Lawn Toyota, we look forward to having you as a valued customer for many years to come! Juan Vazquez, Service Manager

December 18, 2022

Dealership Rating
Employee Rating

Joe Cassello top notch! Kept me apprised of all that was going on. Parts department was also great. I have always had great service from Oak Lawn Toyota. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 18, 2022

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Jim, and we look forward to working with you again. Juan Vazquez, Service Manager

December 18, 2022

Dealership Rating
Employee Rating

Easy efficient scheduling, good counter service, excellent communications updates, not a lot of hard sell. Not super quick turnaround time but not bad for a dealer. More

by Beebalmsowa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 18, 2022

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

December 16, 2022

Dealership Rating
Employee Rating

Can’t complain service was good done in a timely manner a little pricey for me More

by Eo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 17, 2022

Oak Lawn Toyota responded

Thank you for your review. We truly appreciate your business here at Oak Lawn Toyota. Juan Vazquez, Service Manager

December 12, 2022

Dealership Rating
Employee Rating

I've gone to 2 other toyota dealerships for service, and oak lawn toyota is the best. I have never had an issue with them. Highly recommend them 👌 More

by N/A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Stadler, Sal Gaeta, Vickie Benson, Ken Bickness, Jose Brito, Oscar Garibaldi, JJ Juarez, Marco Fernandez, Juan Hernandez

Report | Print
Dec 12, 2022

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

1
...
16
17
18
...
70

Dealership Inventory (99 Vehicles)

used 2025 Toyota Camry car, priced at $30,247
2025 Toyota Camry
used
Blue exterior
Automatic
Front-wheel Drive
$30,247
View Details
used 2022 Toyota Corolla Cross car, priced at $27,141
2022 Toyota Corolla Cross
used
Silver exterior
Automatic
All-wheel Drive
$27,141
View Details
used 2022 Toyota RAV4 Hybrid car, priced at $37,512
2022 Toyota RAV4 Hybrid
used
Blizzard Pearl/Midnight Black Metallic exterior
Automatic
All-wheel Drive
$37,512
View Details
used 2024 Toyota RAV4 car, priced at $36,181
2024 Toyota RAV4
used
Ice Cap exterior
Automatic
All-wheel Drive
$36,181
View Details
used 2025 Toyota RAV4 car, priced at $34,330
2025 Toyota RAV4
used
Ruby Flare Pearl exterior
Automatic
Front-wheel Drive
$34,330
View Details
used 2024 Toyota Corolla car, priced at $23,415
2024 Toyota Corolla
used
Pearl exterior
Automatic
Front-wheel Drive
$23,415
View Details
View All Inventory