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Joseph Cassello
Joseph Cassello at Oak Lawn Toyota

Joseph Cassello | Page 16

Assistant Service Manager

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

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4.9
698 Reviews

Dealership Experience

7 yrs, 5 mos

4.9

698 Reviews

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698 Reviews of Joseph Cassello

January 17, 2023

Dealership Rating
Employee Rating

The service department a at Oak Lawn Toyota always does a great job and Joe is fantastic. More

by jahnjunk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 18, 2023

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

January 16, 2023

Dealership Rating
Employee Rating

Always a pleasure. Truck taken in and promptly serviced. Courteous staff. Excellent all the way around. More

by SCT7920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vickie Benson, Ken Bickness

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Jan 16, 2023

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

January 14, 2023

Dealership Rating
Employee Rating

Pleasant, helpful, and empathetic about my car problem. Prompt and quick service. Appreciate the outstanding service. More

by Page
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 16, 2023

Oak Lawn Toyota responded

Page, Thank you for your business and this review. We're happy to hear Joseph and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

January 13, 2023

Dealership Rating
Employee Rating

Thank you Juan and Keith for resolving my dashboard lights codes. I can in for some recalls and dashboard lights came in. I was able to reschedule an appointment and Toyota resolved the issue quickly! More

by 9jryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez, Keith Stadler, Juan Hernandez

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Jan 14, 2023

Oak Lawn Toyota responded

John, Thank you for the kind words for our service department! We look forward to sharing your compliments with Juan and Keith, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

January 08, 2023

Dealership Rating
Employee Rating

Sal was very professional and friendly. I was seen promptly. I called the evening before to have my headlights checked and was given an appointment for the next day. Also, kudos to Joe from More

by piscesangel44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sal Gaeta, Norm Nemanich , Carlos Osuch

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Jan 08, 2023

Oak Lawn Toyota responded

Thank you so much for your kind words for Joseph, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

January 07, 2023

Dealership Rating
Employee Rating

Great work a bit on the pricey side. Joe is a great agent and knows his job. More

by dmh362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 08, 2023

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with Joseph and our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

January 06, 2023

Dealership Rating
Employee Rating

They are very accommodating and pleasant. We always have a pleasure experience when we visit. More

by lovegoesin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sal Gaeta, Vickie Benson, Ken Bickness, Jose Brito, Oscar Garibaldi, JJ Juarez, Marco Fernandez, Juan Hernandez

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Jan 07, 2023

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

January 06, 2023

Dealership Rating
Employee Rating

Everyone is polite from entering the shop and when paying at the register Fast service! More

by lettyguzman.lg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Oscar Garibaldi, Marco Fernandez

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Jan 07, 2023

Oak Lawn Toyota responded

Letty, Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

January 05, 2023

Dealership Rating
Employee Rating

Great experience. Did what we were concerned about and worked with us on other issues they found. Great work.Great communication.Great job! Thank you! More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 07, 2023

Oak Lawn Toyota responded

Laura, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

January 02, 2023

Dealership Rating
Employee Rating

Joe got us in for service promptly and he was very helpful throughout the entire process. More

by GHAGBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 02, 2023

Oak Lawn Toyota responded

Thank you! Joseph and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

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