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Joseph Cassello
Joseph Cassello at Oak Lawn Toyota

Joseph Cassello | Page 19

Assistant Service Manager

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

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4.9
698 Reviews

Dealership Experience

7 yrs, 5 mos

4.9

698 Reviews

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698 Reviews of Joseph Cassello

November 28, 2022

Dealership Rating
Employee Rating

This dealership is always av to talk and make an appointment. They go out of their way to help their customers. More

by Poodle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 29, 2022

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

November 26, 2022

Dealership Rating
Employee Rating

Each employee that I encountered Was Very Courtesy and Professional. Also, had no problem answering and responding to questions. More

by jc.criswell25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 27, 2022

Oak Lawn Toyota responded

Thanks for sharing about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

November 25, 2022

Dealership Rating
Employee Rating

I've been a customer satisfied for 3 years with nothing but good things to say about this service Department...my car is always in good hands Joe is an excellent rep... More

by yolandamcclinton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 26, 2022

Oak Lawn Toyota responded

Yolanda, We are very happy to hear Joseph provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

November 24, 2022

Dealership Rating
Employee Rating

Professional, good selection, experience sales personnel, local, knowledgeable about vehicles, classical maintenance department, Top Toyota dealer. More

by meltrout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 26, 2022

Oak Lawn Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joseph met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

November 24, 2022

Dealership Rating
Employee Rating

In a very busy time Oak Lawn Toyota efficiently serviced my car. I have confidence in the work they do. More

by grimwoodibm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Novoa, Vickie Benson

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Nov 26, 2022

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

November 19, 2022

Dealership Rating
Employee Rating

Awesome dealership! Everyone I dealt with was friendly and helpful. They really go above and beyond expectations. More

by briancoughlin98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Carnivele, Jason Stoit, Vickie Benson , Nick Taiym

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Nov 20, 2022

Oak Lawn Toyota responded

Brian, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

November 19, 2022

Dealership Rating
Employee Rating

Always have very good service. Often they are able to get me in without an appointment More

by psweeney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 20, 2022

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with Joseph and our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

November 15, 2022

Dealership Rating
Employee Rating

Oak lawn Toyota dealership has very good service and I would recommend to friends and family. More

by Clunie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 16, 2022

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Oak Lawn Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

November 11, 2022

Dealership Rating
Employee Rating

Have been doing business with Oak Lawn for over sixteen years starting the day I brought my car, except for one repair incident my experience with Oak Lawn has been very good. More

by ultra.1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 13, 2022

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Oak Lawn Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

November 10, 2022

Dealership Rating
Employee Rating

Joe and Ed are the best employees that the dealership has working for them. I have not interacted with anyone else at Oak Lawn Toyota. More

by pag525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 11, 2022

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

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