Luis Novoa

I have a good experience buying my vehicle oak lawn . .the sales men was very nice person I really recommended to any of my family members. .the sales men was very nice person I really recommended to any of my family members. More

by mysantos15 Verified Customer Verified Customer

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Was looking for a new 5th Gen Toyota 4Runner last of the era of V-6 $Runners and Oaklawn Toyota had 1 coming in. I purchased a TRD Pro which has all the options,and is really aggressive looking and will las era of V-6 $Runners and Oaklawn Toyota had 1 coming in. I purchased a TRD Pro which has all the options,and is really aggressive looking and will last over 300,000 miles with regular maintenance. Having bought other Toyota's from their and them having a great service department, plus old school sales people I knew we could get a good deal.Talked to salesman Bob Spee who has been working there for a long time he kept us appraised on status when it was coming in. Got a phone call it was in,and asked if we wanted to buy it the answer was "yes!" We bought a 2015 4Runner trail edition from Bob and my daughter needed a reliable vehicle so we sold/gave her that 1, and wanted t buy another but had to save some more money. We met Bob last Friday and made the deal, we also dealt with Steve Hertogs the sales manager another nice fair man. We went to finance and had Dominik Gibek helping us navigate paperwork. Then when I went back to showroom the owner Ronnie Colosimo was there to congratulate me on the purchase ad to thank me for the purchase. When the owner personally steps out it shows the family atmosphere of this great dealership. The experience was unlike other dealerships no pressure just their absolute best price, friendly faces and the service dept is top notch this is the best place to buy and service your Toyota. I told the service manager last time we were in that a big reason for purchase was the service dept and Juan the service manager and his team that we have dealt with Frank-Joe-Sal and of course the friendly cashier Geri make it a pleasurable experience to purchase vehicles from here. No frills just deals and a home like atmosphere. We all do not want to spend money but in life you have places you feel you got a good deal and you gladly spend there this is the type of place Oaklawn Toyota is! See Bob Spee if you want a no pressure deal. They have put together a great team over many years and doing it like your family makes it great! More

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Service, support, quality. This dealer has a lot of staff who know how to treat their customers and give us excellent service and attention. This dealer has a lot of staff who know how to treat their customers and give us excellent service and attention. More

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Bob Spee spent many visits with me answering my questions, showing me different cars and taking test drives in order for me to make my decision on purchasing a new vehicle. questions, showing me different cars and taking test drives in order for me to make my decision on purchasing a new vehicle. More

by kabobspond Verified Customer Verified Customer

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Bob Spee is the consummate professional and gentleman! Knowledgeable and first class are two of his gifts in the ways he treats his customers. Thank you, Bob!!! Knowledgeable and first class are two of his gifts in the ways he treats his customers. Thank you, Bob!!! More

by jimantos Verified Customer Verified Customer

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The team very respectful and patient and they respect the costumers…they have very good communication skills …vencient very good sales man costumers…they have very good communication skills …vencient very good sales man More

by Nevin Darwish Verified Customer Verified Customer

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Very friendly and knowledgeable people! Great experience and I was very pleased with the process! Great experience and I was very pleased with the process! More

by coachvm923 Verified Customer Verified Customer

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Luis Novoa who helped us put the hitch on our brand new Toyota sienna was very unprofessional and after we showed him how we had paid for a brand new hitch we had received one that was scratched and even d Toyota sienna was very unprofessional and after we showed him how we had paid for a brand new hitch we had received one that was scratched and even discolored from the big scratches on it (not yet even driven it home yet) he just replied with: “it will get worse on the road with rocks”, instead of acknowledging that they had given us a hitch that was completely scratched. We are really disappointed and dissatisfied with the way we were treated by Luis Novoa over at oak lawn Toyota. More

by ruthyrobles Verified Customer Verified Customer

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The staff at Oak Lawn Toyota are phenomenal! John Beris was very thorough and went out of his way to help us. From the test drive to the showing of how things work, he was patient and kind. E John Beris was very thorough and went out of his way to help us. From the test drive to the showing of how things work, he was patient and kind. Even a burned out fog light and an imperfect door hinge did not go unnoticed. In fact, he even had those little things taken care of. What’s more, he even got a full tank of gas okayed. He listened to all of our concerns and he answered all of our questions. We would recommend John in a heartbeat! Marty Maggio was also very helpful. He helped us with the financing, about which we are very grateful. Another caring member of the staff, he worked with us to come up with both a down payment and a monthly payment that we can afford. While nobody likes going through paperwork, Marty explained everything in detail and he helped make the overall experience a pleasure. He definitely deserves to be recognized as well. And thanks to Louis for setting up the remote starter installation. My wife is going to be pleased as punch about that! In conclusion, my wife and I are completely satisfied with our car buying experience at Oak Lawn Toyota. We were referred to them by our mechanic and they did not disappoint us! We were hesitant about buying a car from a dealership, but all of our fears and misconceptions were quelled and our expectations were beyond met. We are very grateful for everything and we are looking forward to many years of driving pleasure with our vehicle. Thank you once again! More

by miserafinacharlie Verified Customer Verified Customer

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I have nothing to say but good things about OL Toyota. We have been customers for years. We have been customers for years. More

by robson92 Verified Customer Verified Customer

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