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Jose Teran
Jose Teran at Big Star Cadillac

Jose Teran | Page 2

Service Advisor

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

4.6
133 Reviews
4.6

133 Reviews

Write a Review

Dealership Experience

1 yr, 2 mos

Industry Experience

10 yrs

Languages Spoken

English English

Spanish Spanish

133 Reviews of Jose Teran

March 02, 2024

Dealership Rating
Employee Rating

I have done this 4 times already. I have done this 4 times already. I have done this 4 times aileady. More

by jmm2949
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zulfiqar Choudhry, Mike Pierce, Keith Mujica

Helpful 1
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Mar 04, 2024

Big Star Cadillac responded

Thank you!

February 29, 2024

Dealership Rating
Employee Rating

Jose was a delightful young man to deal with. He even came outside and re-did my seats for me because I had forgot how to. More

by ajotray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Mar 01, 2024

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

February 29, 2024

Dealership Rating
Employee Rating

Easy to book online and easy to work with and the waiting area was comfortable More

by dcjaschke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Feb 29, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 19, 2024

Dealership Rating
Employee Rating

on on on on o n o o o o o o o o oo o More

by y97LEI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Feb 20, 2024

Big Star Cadillac responded

Thank you!

February 18, 2024

Dealership Rating
Employee Rating

Jose was very help and explained my options for services. We will definitely schedule our follow up services with him. More

by tnmayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Feb 19, 2024

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

February 17, 2024

Dealership Rating
Employee Rating

Daniel went above and beyond for me. I had a horrible experience with the service department in October and was going to take my business to another dealer. Daniel made sure that I was t More

by jim.p.vaught
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cassandra Gonzalez, Daniel Wood

Helpful
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Feb 19, 2024

Big Star Cadillac responded

Thank you! We are delighted that our Daniel was able to provide an exceptional 5-Star experience for you and restore your trust in us. We are honored that you chose Big Star Cadillac!

February 17, 2024

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Employee Rating

Our 1st time buying from Big Star, our salesman Nate was exceptional, guiding us through our purchase . Will definitely recommend this dealership to others More

by LAYMANLL58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Iriam Diaz , Nate Gordon

Helpful
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Feb 19, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 11, 2024

Dealership Rating
Employee Rating

very good service, Jose Teran was very helpful, I will recommend this dealership to my friends and family, More

by PVALEN24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Feb 12, 2024

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

February 05, 2024

Dealership Rating
Employee Rating

Ainsley is the best service advisor I ever had she’s always on point everyday More

by ZENOFAMILY713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phillip Connor, Kelly Wilson, Iriam Diaz, Denise Beyner-Stanley, Ainsley Roark, LeAnna Kerr, Karah Gonzales, Angelika Felix, Raven Rasberry

Helpful
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Feb 07, 2024

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

February 02, 2024

Dealership Rating
Employee Rating

No hassle, very professional purchase of our leased 2020 XT 6. Lisa and staff did a great job. No complaints More

by TERRY.PEIL01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Velasco

Helpful
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Feb 02, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

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