Jose Palomares
Jose Palomares at Family Hyundai

Jose Palomares

Sales Professional

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.8
40 Reviews
4.8

40 Reviews

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40 Reviews of Jose Palomares

October 16, 2025

Dealership Rating
Employee Rating

Carlos and Jose are great guys to talk with and they helped me getting what I wanted More

by mrjohnfsears
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 16, 2025

Family Hyundai responded

Here at Family Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

September 24, 2025

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Employee Rating

I told Jose that I wanted a smooth and easy transaction. Did not need the yearbook version, just the cliff notes, and he delivered. He made it quick, smooth and painless. I have to refer people when they as More

by sirsaxpro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 25, 2025

Family Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Jose and all of us at Family Hyundai are glad to have you as a customer.

September 16, 2025

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Employee Rating

This service department is the worst I think I’ve ever been to. They don’t bother to call the customers back when they call the dealership. They have absolutely no communication skills let a lot know how More

by JENNY
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Colin Simmons

Sep 19, 2025

Family Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here, Jenny. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

September 13, 2025

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Employee Rating

We are very happy with our experience with Family Hyundai - and, Jose Rocks!!! We highly recommend Family Hyundai!! More

by SUEDUGGAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 13, 2025

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 01, 2025

Dealership Rating
Employee Rating

I had an excellent experience with the service department at Family Hyundai. From the moment I arrived, JoAna was friendly, professional, and attentive. They took the time to explain everything clearly and m More

by joselozano26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JoAna

Aug 01, 2025

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

June 09, 2025

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Employee Rating

Jo Ana Gonzalez is excellent! She is a delight to work with! Never talked to a tech!! More

by laney302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jo Ana Gonzalez 5 stars

Jun 09, 2025

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

June 06, 2025

Dealership Rating
Employee Rating

Great customer service. Jose was awesome very professional and explained and everything well. Highly appreciated More

by NABIFIDAA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maverick Watson

Jun 06, 2025

Family Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Family Hyundai are glad to have you as a customer.

April 21, 2025

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Employee Rating

Buying my new car at Family Hyundai was a great experience! Staff was excellent both friendly and professional people! More

by SUZANNE.RIZZO63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kim DeVries , Mike from finance

Apr 21, 2025

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 13, 2025

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Employee Rating

Dealership is very reliable and dependable . Customer service was on point when I took my vehicle to service. More

by shastah2trycks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2025

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 29, 2025

Dealership Rating
Employee Rating

The salesman was good. Everything else was kind of a turn off. The manager and finance guy were extremely pushy and contradictory to one another. One guy says the car is go More

by CONLIN.KYLE
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri, Maverick Watson

Mar 30, 2025

Family Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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