Jorge Monreal
Jorge Monreal at Coastal Chevrolet Santa Barbara
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Jorge Monreal | Page 2

Service Advisor

Coastal Chevrolet Santa Barbara

301 S Hope Ave
Santa Barbara, CA 93105

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4.6
16 Reviews

Dealership Experience

8 mos

Languages Spoken

English English

Spanish Spanish

4.6

16 Reviews

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16 Reviews of Jorge Monreal

April 09, 2024

Dealership Rating
Employee Rating

Employee cursing about another customer in background, service rep talking to other employee about other jobs while dealing with my issue, no timeframe on when job would be done, employee on phone when pi More

by EDDIE.BECERRIL
Service Time
Service Communication
Recommend Dealer
No
Apr 13, 2024

Coastal Chevrolet Santa Barbara responded

Hello Eddie, we truly appreciate you bringing this to our attention. We strive for excellence and are disappointed to hear that you received anything less as we do not condone that type of behavior. We will use your comments to refine our efforts to ensure this issue does not happen again. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 31, 2024

Dealership Rating
Employee Rating

Friendly and efficient service from everyone I interacted with. I've had to drop my car off several times for different reasons the past couple of months and had an easy and quick experience. More

by mikflo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2024

Coastal Chevrolet Santa Barbara responded

It is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

March 31, 2024

Dealership Rating
Employee Rating

I felt the service person did not listen to me in describing my vehicle issues, as if I was annoying him. Then at then end they never looked at one of the issues. Frustrating. More

by BSNELSON9043
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 13, 2024

Coastal Chevrolet Santa Barbara responded

We regret to hear that your experience with us was not a more positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (805) 456-8793 at your earliest convenience to discuss how we can turn this experience into a positive one.

March 31, 2024

Dealership Rating
Employee Rating

Everyone was very professional and courteous, I appreciate the shuttle as the drivers as well More

by anitalberger
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2024

Coastal Chevrolet Santa Barbara responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

March 27, 2024

Dealership Rating
Employee Rating

Thank you for everything you gays do for as always on time Good very good More

by VICTORCHAVEZLUISMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ybarra

Apr 13, 2024

Coastal Chevrolet Santa Barbara responded

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

March 26, 2024

Dealership Rating
Employee Rating

Jorge was very kind, attentive and wonderful to work with. Highly recommend. I also loved how they washed and cleaned my car (front seats), it was nice to come back to a shiny car. Thank you Jorge! More

by ASHLEYOVERTONSB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2024

Coastal Chevrolet Santa Barbara responded

Hi Ashley, thank you for your kind review; we are happy to pass along your comments to the team here at Coastal Chevrolet! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

2

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