Charley Diaz Jaime
Charley Diaz Jaime at Coastal Chevrolet Santa Barbara
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Charley Diaz Jaime

Service Advisor

Coastal Chevrolet Santa Barbara

301 S Hope Ave
Santa Barbara, CA 93105

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4.9
11 Reviews

Dealership Experience

3 yrs, 8 mos

Industry Experience

3 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

4.9

11 Reviews

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11 Reviews of Charley Diaz Jaime

May 31, 2024

Dealership Rating
Employee Rating

Charlie my service manager was great. Very helpful. Makes me want to come back to Coastal Chevrolet. More

by JEANDEBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 29, 2024

Dealership Rating
Employee Rating

All areas went as promised; on time; priced as advertised; work apparently performed well; vehicle returned to me CLEAN More

by MURRAYJAMES925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2024

Coastal Chevrolet Santa Barbara responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Coastal Chevrolet. We sincerely value your business and look forward to your next visit! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 25, 2024

Dealership Rating
Employee Rating

Fast, friendly service. Appointment was easy to schedule and they got me in the very next day. More

by MAADCO42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2024

Coastal Chevrolet Santa Barbara responded

We're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 23, 2024

Dealership Rating
Employee Rating

There was little wait time before my service man booked in my car. Waiting room is clean and comfortable but a bit too cold. More

by LILLIANT1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 25, 2024

Coastal Chevrolet Santa Barbara responded

Thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

May 22, 2024

Dealership Rating
Employee Rating

Glad to see that you promoted Charlie to a service writer. He is a good kid. As always you did a great job changing the oil, but they forgot to rotate my tires. More

by RICKYRIDER1960
Service Communication
Recommend Dealer
Yes
May 26, 2024

Coastal Chevrolet Santa Barbara responded

Thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We hope you are willing to give us another chance. Please reach out to us at (866) 285-8498 so we can work towards a resolution.

May 15, 2024

Dealership Rating
Employee Rating

Fast service, helpful staff and always professional. I’ll continue to bring my car here! More

by ianp.ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2024

Coastal Chevrolet Santa Barbara responded

Your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!

May 10, 2024

Dealership Rating
Employee Rating

They were able to get me in right away. So kind and professional. I definitely recommend Jorge. More

by REBEKKA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Monreal

May 13, 2024

Coastal Chevrolet Santa Barbara responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 04, 2024

Dealership Rating
Employee Rating

I have been using this car service for years and I have never been disappointed. Their attention to detail and excellent customer service makes them my go to choice. Impressed with the professionalism of t More

by y.elzein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cynthia Gonzalez

May 07, 2024

Coastal Chevrolet Santa Barbara responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Coastal Chevrolet. We sincerely thank you for the positive review and look forward to seeing you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 03, 2024

Dealership Rating
Employee Rating

They were honest about letting me know the repair was under warranty. One nice touch would have been to have washed the cat after they had it for 6 days. More

by ROBERTSFAMILY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2024

Coastal Chevrolet Santa Barbara responded

Thank you for your sincere feedback as it allows us the opportunity to improve. We sincerely value your business and hope to be of assistance on your next visit! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 31, 2024

Dealership Rating
Employee Rating

Friendly and efficient service from everyone I interacted with. I've had to drop my car off several times for different reasons the past couple of months and had an easy and quick experience. More

by mikflo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Monreal, Daniel Ybarra

Apr 13, 2024

Coastal Chevrolet Santa Barbara responded

It is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

1

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