Jorge Monreal
Jorge Monreal at Coastal Chevrolet Santa Barbara
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Jorge Monreal

Service Advisor

Coastal Chevrolet Santa Barbara

301 S Hope Ave
Santa Barbara, CA 93105

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4.6
13 Reviews

Dealership Experience

7 mos

Languages Spoken

English English

Spanish Spanish

4.6

13 Reviews

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13 Reviews of Jorge Monreal

May 10, 2024

Dealership Rating
Employee Rating

They were able to get me in right away. So kind and professional. I definitely recommend Jorge. More

by REBEKKA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charley Diaz Jaime

May 13, 2024

Coastal Chevrolet Santa Barbara responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 06, 2024

Dealership Rating
Employee Rating

I have been very happy with Coastal Chevrolet. Jorge never misses anything! He always calls to let me know my car is ready. Jason Horneman is an excellent service manager. He gives me great advice More

by GINAMARIABIFANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Horneman

May 09, 2024

Coastal Chevrolet Santa Barbara responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 27, 2024

Dealership Rating
Employee Rating

Jorge was amazing! Because of Jorge, I will start using the dealership again. Would highly recommend. Friendly, patient, easy to work with. Thank you Jorge! More

by drbruin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2024

Coastal Chevrolet Santa Barbara responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Coastal Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 25, 2024

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Employee Rating

Jorge was great, he helped get to the root of my service problem. Very professional! More

by ADAMWIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2024

Coastal Chevrolet Santa Barbara responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

April 14, 2024

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The service manager and personal were excellent. ..great customer service. Better than we expected, thank you. More

by ISLANDADVENTURES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Coastal Chevrolet Santa Barbara responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 13, 2024

Dealership Rating
Employee Rating

Jorge has always been great to work with. Noticed improvements with Coastal Chevrolet, notably the ease of scheduling service on-line and sending current service deals via e-mail. The impro More

by JillVW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2024

Coastal Chevrolet Santa Barbara responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

April 11, 2024

Dealership Rating
Employee Rating

Jorge was top notch. He is very knowledgeable and treats his customers well. Thank You Jorge!! More

by ArtC
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2024

Coastal Chevrolet Santa Barbara responded

Hi Art, we're happy you found our staff to be so supportive during your experience here at Coastal Chevrolet. Until the next time we meet, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 09, 2024

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Employee Rating

Employee cursing about another customer in background, service rep talking to other employee about other jobs while dealing with my issue, no timeframe on when job would be done, employee on phone when pi More

by EDDIE.BECERRIL
Service Time
Service Communication
Recommend Dealer
No
Apr 13, 2024

Coastal Chevrolet Santa Barbara responded

Hello Eddie, we truly appreciate you bringing this to our attention. We strive for excellence and are disappointed to hear that you received anything less as we do not condone that type of behavior. We will use your comments to refine our efforts to ensure this issue does not happen again. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 31, 2024

Dealership Rating
Employee Rating

Friendly and efficient service from everyone I interacted with. I've had to drop my car off several times for different reasons the past couple of months and had an easy and quick experience. More

by mikflo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2024

Coastal Chevrolet Santa Barbara responded

It is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

March 31, 2024

Dealership Rating
Employee Rating

I felt the service person did not listen to me in describing my vehicle issues, as if I was annoying him. Then at then end they never looked at one of the issues. Frustrating. More

by BSNELSON9043
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 13, 2024

Coastal Chevrolet Santa Barbara responded

We regret to hear that your experience with us was not a more positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (805) 456-8793 at your earliest convenience to discuss how we can turn this experience into a positive one.

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