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Jorge Benitez

Overview Reviews (813) Inventory (336)

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Jorge Benitez

Assistant Service Manager

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.7

813 Reviews

Overview Reviews (813) Inventory (336)

4.7

813 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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813 Reviews of Jorge Benitez

October 15, 2025

Dealership Rating

Employee Rating

It's the best dealership I've been to in quite a while has done a very lot for me it's very interested when I got my car has done a very lot for me it's very interested when I got my car More

by spanky101493

Verified Customer

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Niko Gelpi, Jonathan Benitez, Srecko Bokun, Misty Osborne, Jeremy Mahr, Willy Moreira, Chayton Wodecki

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Oct 15, 2025 -

Regal Kia Lakeland responded

Thank you so much for taking the time to review us.

October 11, 2025

Dealership Rating

Employee Rating

Customer service was excellent and very professional and I would tell people about the dealership I would tell people about the dealership More

by dollygurl62

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez, Misty Osborne, Jeremy Mahr

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Oct 11, 2025 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia Lakeland. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 11, 2025

Dealership Rating

Employee Rating

As always they try to address our wants and needs; no matter how simple they are. matter how simple they are. More

by nolenook73

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez, Misty Osborne, Jeremy Mahr

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Oct 11, 2025 -

Regal Kia Lakeland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Regal Kia Lakeland.

October 10, 2025

Dealership Rating

Employee Rating

Great staff. Always very friendly, helpful, and knowledgeable. The waiting areas are always clean and comfortable. Always very friendly, helpful, and knowledgeable. The waiting areas are always clean and comfortable. More

by ROBBYVOGEL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez, Misty Osborne, Jeremy Mahr

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Oct 10, 2025 -

Regal Kia Lakeland responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 09, 2025

Dealership Rating

Employee Rating

Awesome, I made an appointment online and right on time the car was being in progress. Jorge kept me informed and it was done right when he told me. Definitely will recommend to other people. the car was being in progress. Jorge kept me informed and it was done right when he told me. Definitely will recommend to other people. More

by EDMANN7450

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 09, 2025 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia Lakeland. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 02, 2025

Dealership Rating

Employee Rating

Service department is great and always treat me like family when I am in for service family when I am in for service More

by JJERNEGAN1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 02, 2025 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia Lakeland. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 02, 2025

Dealership Rating

Employee Rating

Precise and quick while working on the car. Reasonable with prices and helpful understanding what is wrong. Reasonable with prices and helpful understanding what is wrong. More

by KNBailey22

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez, Misty Osborne

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Oct 02, 2025 -

Regal Kia Lakeland responded

Thank you for trusting Regal Kia!

October 01, 2025

Dealership Rating

Employee Rating

Women’s bathroom was nasty, especially when you have to wait on your car. Service department was good. wait on your car. Service department was good. More

by lmahoney23

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez, Misty Osborne, Jeremy Mahr

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Oct 01, 2025 -

Regal Kia Lakeland responded

Thank you for your feedback. We're glad to hear you had a good experience with our service department. However, we sincerely apologize for the condition of the women's restroom during your visit. That’s not the standard we aim to uphold, and we appreciate you bringing it to our attention.

October 01, 2025

Dealership Rating

Employee Rating

They are not always perfect. But no matter the situation or problem, they always make it right in the end But no matter the situation or problem, they always make it right in the end More

by norskbear

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Alaina Southern, Misty Osborne

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Oct 02, 2025 -

Regal Kia Lakeland responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Regal Kia Lakeland.

September 26, 2025

Dealership Rating

Employee Rating

I was there for two hours and 10 minutes too long for just a oil change and if I would've known my car wash was just a spray water on the car. I would've never got a car wash. They didn't even vacuum the just a oil change and if I would've known my car wash was just a spray water on the car. I would've never got a car wash. They didn't even vacuum the inside of the car if I ever go there again, I do not need a car wash for my car More

by mirtanavarro33

Verified Customer

Recommend Dealer

Other Employees Tagged: Jorge Benitez

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