Jorge Benitez
Jorge Benitez at Regal Kia Lakeland

Jorge Benitez

Assistant Service Manager

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.7
809 Reviews
4.7

809 Reviews

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809 Reviews of Jorge Benitez

October 09, 2025

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Employee Rating

Awesome, I made an appointment online and right on time the car was being in progress. Jorge kept me informed and it was done right when he told me. Definitely will recommend to other people. More

by EDMANN7450
Service Price Transparency
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Recommend Dealer
Yes
Oct 09, 2025

Regal Kia Lakeland responded

Thank you for choosing Regal Kia Lakeland. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 02, 2025

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Service department is great and always treat me like family when I am in for service More

by JJERNEGAN1
Service Price Transparency
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Recommend Dealer
Yes
Oct 02, 2025

Regal Kia Lakeland responded

Thank you for choosing Regal Kia Lakeland. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 02, 2025

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Precise and quick while working on the car. Reasonable with prices and helpful understanding what is wrong. More

by KNBailey22
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Misty Osborne

Oct 02, 2025

Regal Kia Lakeland responded

Thank you for trusting Regal Kia!

October 01, 2025

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Women’s bathroom was nasty, especially when you have to wait on your car. Service department was good. More

by lmahoney23
Service Price Transparency
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Recommend Dealer
Yes
Oct 01, 2025

Regal Kia Lakeland responded

Thank you for your feedback. We're glad to hear you had a good experience with our service department. However, we sincerely apologize for the condition of the women's restroom during your visit. That’s not the standard we aim to uphold, and we appreciate you bringing it to our attention.

October 01, 2025

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They are not always perfect. But no matter the situation or problem, they always make it right in the end More

by norskbear
Recommend Dealer
Yes

Other Employees Tagged: Alaina Southern, Misty Osborne

Oct 02, 2025

Regal Kia Lakeland responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Regal Kia Lakeland.

September 26, 2025

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I was there for two hours and 10 minutes too long for just a oil change and if I would've known my car wash was just a spray water on the car. I would've never got a car wash. They didn't even vacuum the More

by mirtanavarro33
Recommend Dealer
No

Other Employees Tagged: Jorge Benitez

September 24, 2025

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Employee Rating

They have treated me respect and care, as if I were family. They helped me understand an issues that I didn't understand. More

by nolenook73
Service Price Transparency
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Recommend Dealer
Yes
Sep 24, 2025

Regal Kia Lakeland responded

Thanks for sharing about your experience with Regal Kia Lakeland. We appreciate your business and hope to see you again soon!

September 24, 2025

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Employee Rating

Another great experience at Regal Kia service. Misty helped me out with a recall this time. She made the process very easy and kept me posted as to the progress. Thanks again! More

by j6m9g
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 25, 2025

Regal Kia Lakeland responded

Thank you so much for the kind words! We’re glad to hear you had another great experience with us. We truly appreciate your continued trust in Regal Kia Service — see you next time!

September 22, 2025

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Employee Rating

Good place to buy your car,the way they take care of you is good 👍 More

by enidgarcia0729
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pablo Moreira, Brayden Ellison

Sep 22, 2025

Regal Kia Lakeland responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Regal Kia Lakeland!

September 20, 2025

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Employee Rating

Quick and Easy to schedule appointment but a little slow hearing back about my car More

by abennett1202
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 21, 2025

Regal Kia Lakeland responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

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