Jorge Benitez
Jorge Benitez at Regal Kia Lakeland

Jorge Benitez

Assistant Service Manager

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.7
796 Reviews
4.7

796 Reviews

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797 Reviews of Jorge Benitez

September 13, 2025

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Always fast service and clean waiting area. Communication is great and I’ve never had a problem. More

by WAR_COOKIE01
Service Price Transparency
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Recommend Dealer
Yes

September 11, 2025

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I had a great experience purchasing my 2025 K4 the staff was great to me and my kids manny and justin are awesome and gkt me a great deal and warranty More

by teeboss1105
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Recommend Dealer
Yes
Sep 11, 2025

Regal Kia Lakeland responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 09, 2025

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Often waste my time when bringing my vehicle in for recalls. Leave greasy prints and dirt in my interior. Scratched interior on the most recent visit. Can’t help but wonder if — since I refused to sell More

by ESPIeRA
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Jeremy Mahr, Pablo Moreira

Sep 09, 2025

Regal Kia Lakeland responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Thank you, Jeff Soloj - Service Manager - (239) 206-2854

September 03, 2025

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My first contact with Regal Kia was through Eva Rubi in Internet sales. She was very professional in gathering information and getting me in touch with Nik Goins in sales. I had already decided on a parti More

by Jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Greg Schmidt, Eva Ayarza , Matt, Sales Manager and Jayden, Finance

Sep 03, 2025

Regal Kia Lakeland responded

Thank you for choosing Regal Kia Lakeland. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 30, 2025

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Regal Kia was an Amazing place to buy my car from. Amy was my person who was friendly, understanding, workable, fast & efficient. I'd definitely continue to do business with them on the future. More

by marie3308
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Recommend Dealer
Yes

Other Employees Tagged: Justin, Amy

Sep 02, 2025

Regal Kia Lakeland responded

Thank you for sharing your wonderful review of Amy and our team, Marie! We wish you many safe miles ahead in your new ride, and from all of us at Regal Kia, congratulations!

August 29, 2025

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It's great service perfect that good to me and enjoy loving it to drive More

by syjapan
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Recommend Dealer
Yes
Sep 02, 2025

Regal Kia Lakeland responded

Your kind review is great to see! Thank you! - Regal Kia

August 27, 2025

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I normally have outstanding service but on the scheduled date, customer service representatives were less than helpful and my tires were not rotated. Very disappointed! More

by LOVELYG101
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Recommend Dealer
No

Other Employees Tagged: Jeremy Mahr

Aug 27, 2025

Regal Kia Lakeland responded

I'm sorry to hear about your experience. We strive for timely service and it's clear we fell short here. Please reach out so we can address this issue directly and make it right for you. Thank you, Santos Rivera - Service Lane Manager - (863) 808-1213

August 27, 2025

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Everyone is nice , very helpful, don’t have to wait too long and they drive your car through the car wash. More

by JEWY83161
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Recommend Dealer
Yes
Aug 28, 2025

Regal Kia Lakeland responded

Thank you for highlighting our friendly and efficient service! We truly value your business and look forward to welcoming you back to Regal Kia again in the future. Safe travels!

August 27, 2025

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Regal Kia was great! From Johnathan at check - in to the gentleman helping moving cars out of the bay. Overall great service! More

by mirandasmith1981
Service Price Transparency
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Recommend Dealer
Yes
Aug 28, 2025

Regal Kia Lakeland responded

It sounds like you were in great hands with our team from start to finish! Thank you for choosing Regal Kia and for sharing your support of Johnathan and the rest of the crew. See you next time!

August 26, 2025

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Great customer service unfortunately the service was. Unable to be done due to the part which I bought didn’t fit .So I had to return it back . More

by Anrod1953@hotmail.com
Service Price Transparency
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Recommend Dealer
Yes
Aug 27, 2025

Regal Kia Lakeland responded

Thank you for your kind words about our customer service — we truly appreciate your feedback. We're sorry to hear that the part you purchased didn’t fit and that we weren’t able to complete the service as planned. If there's anything we can do to assist you don’t hesitate to reach out.

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