Jorge Benitez
Jorge Benitez at Regal Kia Lakeland

Jorge Benitez

Assistant Service Manager

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.7
801 Reviews
4.7

801 Reviews

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801 Reviews of Jorge Benitez

September 22, 2025

Dealership Rating
Employee Rating

Good place to buy your car,the way they take care of you is good 👍 More

by enidgarcia0729
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pablo Moreira, Brayden Ellison

Sep 22, 2025

Regal Kia Lakeland responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Regal Kia Lakeland!

September 20, 2025

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Employee Rating

Quick and Easy to schedule appointment but a little slow hearing back about my car More

by abennett1202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 21, 2025

Regal Kia Lakeland responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

September 17, 2025

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Employee Rating

Jorge worked with us to get service on our Kia Soul in a timely manner and minimum out of pocket expense so We were complelely happy when we got our car back, thanks Jorge! More

by sandrafox7225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2025

Regal Kia Lakeland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Regal Kia Lakeland.

September 14, 2025

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Employee Rating

This dealership negotiated with me until I got what I wanted! I appreciate they wanted to ensure I got what I wanted. More

by walkermelissa125
Service Communication
Recommend Dealer
Yes
Sep 14, 2025

Regal Kia Lakeland responded

Melissa, thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

September 13, 2025

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Employee Rating

Always fast service and clean waiting area. Communication is great and I’ve never had a problem. More

by WAR_COOKIE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2025

Regal Kia Lakeland responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 11, 2025

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Employee Rating

I had a great experience purchasing my 2025 K4 the staff was great to me and my kids manny and justin are awesome and gkt me a great deal and warranty More

by teeboss1105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2025

Regal Kia Lakeland responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 09, 2025

Dealership Rating
Employee Rating

Often waste my time when bringing my vehicle in for recalls. Leave greasy prints and dirt in my interior. Scratched interior on the most recent visit. Can’t help but wonder if — since I refused to sell More

by ESPIeRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeremy Mahr, Pablo Moreira

Sep 09, 2025

Regal Kia Lakeland responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Thank you, Jeff Soloj - Service Manager - (239) 206-2854

September 03, 2025

Dealership Rating
Employee Rating

My first contact with Regal Kia was through Eva Rubi in Internet sales. She was very professional in gathering information and getting me in touch with Nik Goins in sales. I had already decided on a parti More

by Jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Greg Schmidt, Eva Ayarza , Matt, Sales Manager and Jayden, Finance

Sep 03, 2025

Regal Kia Lakeland responded

Thank you for choosing Regal Kia Lakeland. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 30, 2025

Dealership Rating
Employee Rating

Regal Kia was an Amazing place to buy my car from. Amy was my person who was friendly, understanding, workable, fast & efficient. I'd definitely continue to do business with them on the future. More

by marie3308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin, Amy

Sep 02, 2025

Regal Kia Lakeland responded

Thank you for sharing your wonderful review of Amy and our team, Marie! We wish you many safe miles ahead in your new ride, and from all of us at Regal Kia, congratulations!

August 29, 2025

Dealership Rating
Employee Rating

It's great service perfect that good to me and enjoy loving it to drive More

by syjapan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2025

Regal Kia Lakeland responded

Your kind review is great to see! Thank you! - Regal Kia

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