Jordan Waters
Jordan Waters at Shottenkirk Honda of Cartersville
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Jordan Waters

Service Advisor

Shottenkirk Honda of Cartersville

595 East Main Street
Cartersville, GA 30121

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4.9
298 Reviews

Dealership Experience

2 yrs

Industry Experience

1 yr, 8 mos

4.9

298 Reviews

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298 Reviews of Jordan Waters

May 14, 2024

Dealership Rating
Employee Rating

Service area is wonderful. Tyler Bone and his team are great. I will return for more services. More

by BJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2024

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

May 13, 2024

Dealership Rating
Employee Rating

Very pleased with the service. Service was quick and everyone was professional and friendly will recommend to other people More

by RISA.WORTHINGTON
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 14, 2024

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

May 11, 2024

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The wait is long and was not notified of my service date ending no more free oil changes or tire rotation. I’ll be looking are nicer place to get my oil changed More

by LSTEWAR61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2024

Shottenkirk Honda of Cartersville responded

Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

May 07, 2024

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Always love my service here but Jordan was an absolute joy. She sent text to update me on things that needed to be done to my van (and even came to find me when I didn’t respond). Told me my van would be More

by Pamelaa212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2024

Shottenkirk Honda of Cartersville responded

We are very happy to hear that Jordan provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 07, 2024

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Employee Rating

They got me in and out very quickly! The price for the oil change was great. Very attentive staff. More

by WBenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2024

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

May 06, 2024

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They were fast and prompt. Very delightful to work with. The oil change was free and that was nice. More

by EMAILDENNISCLARK
Service Price Transparency
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Recommend Dealer
Yes
May 06, 2024

Shottenkirk Honda of Cartersville responded

Dennis, Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

May 04, 2024

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I found them friendly and efficient. They did what I asked and on time. Thanks More

by SHARON.BLOCK27
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 06, 2024

Shottenkirk Honda of Cartersville responded

Sharon, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

April 28, 2024

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Jordan is always so friendly when I bring my car in for service. Thanks, Jordan! More

by DEANNABECK
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Recommend Dealer
Yes
Apr 29, 2024

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words, Deanna, and for taking the time to leave us this wonderful feedback!

April 26, 2024

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Employee Rating

Great service and all employees were very friendly and courteous. Jordan kept in touch by phone/text through out the service of my car and let me know when the vehicle was complete and ready to be picked More

by EVANS888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 27, 2024

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jordan and the team met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

April 25, 2024

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Employee Rating

Service was great and all employees were courteous. They worked quickly and efficiently. They took the time needed. More

by michellefatz
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 27, 2024

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us, Michelle. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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