Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Angie Angell
Refer Me
Angie Angell
Service Advisor
Shottenkirk Honda of Cartersville
595 East Main Street
Cartersville, GA 30121
1,388 Reviews
* Over 15 years experience * Grandmother of 7 * Avid tennis player, beginner golf enthusiast * Husband and I love to go "glamping" in our camper
Read moreDealership Experience
10 yrs, 1 mo
Specialties & Trainings
Honda certiifed in Express service/Service Advisor
1,388 Reviews
Write a Review
1388 Reviews of Angie Angell
May 30, 2024
Unfortunately my last visit was extremely disappointing and concerning. The day after the service, a lug nut came off one of my wheels after driving. This is not only unacceptable but also incredibly dange and concerning. The day after the service, a lug nut came off one of my wheels after driving. This is not only unacceptable but also incredibly dangerous. Its clear that proper precautions were not performed during the service. This kind of negligence puts customers safety at risk and its unacceptable for any professional service center to overlook such a critical detail. I expected much higher standard of service from Honda dealer at Cartersville but this incident has completely shattered my trust. I urge others to be cautions and consider other options when seeking vehicle care and maintenance. The most upsetting thing was no one from the dealer had the decency to call me back to apologize after I reported it. More
by CVVMORENO
Verified CustomerOther Employees Tagged: Tyler Bone
Helpful 
May 30, 2024
So unsatisfied! The very reason I brought the car in for service was never addressed, and all I received were excuses as to why it couldn’t be completely fixed. You The very reason I brought the car in for service was never addressed, and all I received were excuses as to why it couldn’t be completely fixed. You would think that a dealership would have access to everything they need to fix any problem they find in a vehicle, especially one purchased from them. They also sent me home with a missing lug nut on each wheel! Absolutely horrible service and substandard work! I will be taking my vehicle to real professionals from now on because I don’t feel safe driving it anymore after they’ve had their hands on it. More
by zvmiller89
May 28, 2024
I was able to get my issue resolved and my car passed the emissions test. emissions test. More
by DVGAJADHAR
Other Employees Tagged: Jordan Waters , Terry Ford
May 24, 2024
Always friendly and so helpful from the service center to the sale desk everyone is just awesome. I always have a good experience at Shottenkirk Honda Cartersville. Best of the best work here and I always hi the sale desk everyone is just awesome. I always have a good experience at Shottenkirk Honda Cartersville. Best of the best work here and I always highly recommend to others to come here. More
by FISCHER.KLUCAS
Other Employees Tagged: Michael Welch, Brittany Lewis, Jason Lamarre , Chris Hurd
May 23, 2024
Fantastic service from start to finish Always very thorough during inspections Always take care of my needs thorough during inspections Always take care of my needs More
by CONNERM654
Other Employees Tagged: Emily Lewis, Tyler Bone, Jordan Waters
May 23, 2024
Terry did not meet my expectations. Mainly for two reasons. I purposely made an appointment and needed to wait for the car. I asked how long a simple oil/filter change should take, he t Mainly for two reasons. I purposely made an appointment and needed to wait for the car. I asked how long a simple oil/filter change should take, he told me 1 hour. Two hours later I was still there. I could have walked down the street and gotten some lunch. Secondly, he did not review my multi-point inspection, and when I got home I noticed my battery failed the test? So where do I go next? More
by BWWSHAY1925
Other Employees Tagged: Emily Lewis, Terry Ford
May 23, 2024
Great Service…. checked on me periodically and gave me updates. I even received a follow up call a couple of days asking if I was completely satisfied. Enjoyed the f checked on me periodically and gave me updates. I even received a follow up call a couple of days asking if I was completely satisfied. Enjoyed the follow up and professionalism. Thanks DP More
by dwp6217
Other Employees Tagged: Terry Ford
May 18, 2024
Everyone was very helpful and they were very patient with our search. This is my car place and has been through several cars. our search. This is my car place and has been through several cars. More
by WYNNEHERNANDEZ201
Other Employees Tagged: Emily Lewis, Kevin Dowdy, Brittany Lewis, Johnathan Miller, Jason Lamarre, Chandler McDurmon
Dealership Inventory (238 Vehicles)
