Jordan Farmer
Jordan Farmer at Crest Volvo Cars

Jordan Farmer

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
4.9
269 Reviews

Dealership Experience

8 yrs, 10 mos

Industry Experience

22 yrs, 4 mos

Languages Spoken

English English

4.9

269 Reviews

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269 Reviews of Jordan Farmer

April 01, 2026

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The Volvo service department took great care of me. It was an excellent service experience with the work done same day. More

by jerry_hall
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Recommend Dealer
Yes

March 30, 2026

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The team at Crest Volvo continues to exceed my expectations! I honestly don’t think there is a better team in the car business! More

by KENNY.GAYOSO
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Recommend Dealer
Yes
Mar 31, 2026

Crest Volvo Cars responded

Thank you, KENNY.GAYOSO! We're thrilled that our team continues to exceed your expectations. Your confidence in our dedication means everything to us. We look forward to providing you with exceptional service in the future.

March 29, 2026

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Sam(SM), Allison(Sales), Tyler(Finance) and Jordan(SA) were all amazing and we appreciate them helping us with the purchase of our daughter’s first vehicle. She was so surprised and the big red bow was a More

by MARC51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 31, 2026

Crest Volvo Cars responded

We're delighted to hear about your wonderful experience with Sam, Allison, Tyler, and Jordan! Making your daughter's first vehicle purchase special is exactly what we strive for. Thank you for trusting Crest Volvo Cars with such an important milestone, and we hope your daughter enjoys many safe and happy miles ahead!

March 28, 2026

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Service rep was helpful- didn’t find dealership very helpful just cause we bought used 2024 model in 2025. So I think overall experience was different from dealership vs new car after sales service. Th More

by Atif Saeed
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Recommend Dealer
Yes

March 22, 2026

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Jordan’s level of service went well beyond what is expected. His attention, follow-through, and genuine care saved me thousands of dollars and a great deal of frustration. This is the kind of service More

by JOE.HOLLMANN
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Recommend Dealer
Yes
Mar 26, 2026

Crest Volvo Cars responded

Thank you for recognizing Jordan's exceptional service! We're thrilled his dedication saved you money and frustration. Your kind words about building trust truly inspire our team. We're fortunate to have Jordan exemplify our commitment to going above and beyond.

March 17, 2026

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Very easy to schedule, quick drop off and prompt timing and communication! Will be back! More

by ESPOTS7
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Recommend Dealer
Yes
Mar 24, 2026

Crest Volvo Cars responded

We are thrilled to hear about your positive experience with our scheduling and service process. Your feedback about the straightforward appointment booking, efficient drop-off process, and our team's timely updates means a great deal to us. We understand how valuable clear communication and reliable timing are when it comes to vehicle service. Thank you for choosing Crest Volvo Cars, and we look forward to serving you again in the future.

March 17, 2026

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Jordan Farmer and his team at Crest are the best thing that happened to Volvo in Texas. I have trusted my car with them for the past eight years and not once has their service been anything than stellar. More

by Alice in Volvoland
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Recommend Dealer
Yes
Mar 23, 2026

Crest Volvo Cars responded

Thank you for your wonderful review and eight years of trust! We're honored to have consistently provided stellar service and thrilled that our commitment to reliability has made such a positive impact. Your kind words about setting the standard truly motivate our team. Thank you for being such a valued part of the Crest Volvo Cars family.

March 15, 2026

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Great service department! Always keeps you updated on the progress of your service. Ask for Jordan. More

by Rk.deals
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Recommend Dealer
Yes

Other Employees Tagged: Ally Gallagher

Mar 20, 2026

Crest Volvo Cars responded

Thank you for taking the time to share your wonderful experience with our service department. We're thrilled to hear that you received excellent care and appreciated being kept informed throughout your service process. Your recommendation speaks volumes about the dedication our team brings to every customer interaction. We truly value customers like you who take the time to recognize outstanding service, and we look forward to continuing to exceed your expectations in the future.

March 15, 2026

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As always, excellence service. Jordan is very detailed and answers any and all questions asked. More

by junes409
Service Price Transparency
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Recommend Dealer
Yes
Mar 20, 2026

Crest Volvo Cars responded

Thank you for taking the time to share your wonderful experience. We truly value hearing about the exceptional service you consistently receive from our team. It means so much to know that Jordan provides thorough attention to detail and takes the time to address every question you have. Your recognition of this dedication reflects exactly what we strive to deliver to each of our valued customers. We appreciate your continued trust in our team and look forward to maintaining this high standard of service for you.

March 14, 2026

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Employee Rating

Brought car in for brake job. 3 trips later, car is making brake noise that dealership has been unable to correct. Picked it up on 3-13 after I was told it was fixed, today 3-1 More

by sammycl11
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Recommend Dealer
No
Mar 20, 2026

Crest Volvo Cars responded

We take your feedback seriously and understand your frustration. Your patience throughout this process is truly appreciated. Please contact our Service Director, Jeremi Chapman, at Jchapman@vtaig.com so we can work together to find a resolution.

Mar 20, 2026

sammycl11 responded

It’s been resolved after 3 trips to the dealership as i stated before.

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