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Jordan Farmer
Jordan Farmer at Crest Volvo Cars

Jordan Farmer

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
5.0
178 Reviews

Dealership Experience

8 yrs, 1 mo

Industry Experience

21 yrs, 7 mos

Languages Spoken

English English

5.0

178 Reviews

Write a Review

178 Reviews of Jordan Farmer

July 04, 2025

Dealership Rating
Employee Rating

Jordan is the best at what he does for the service department and your clients. More

by CABRERA.JANELLE
Recommend Dealer
Yes
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June 27, 2025

Dealership Rating
Employee Rating

Excellent service. Great work. Kept me updated about the service progress. The car was cleaned as delivered. More

by Sakthi
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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June 27, 2025

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Jordan always take good care of my car , I recommend my friends & family to come to your dealership and the service center . Thank you More

by ANJUMMALIK07
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Recommend Dealer
Yes
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June 27, 2025

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Jordan couldn’t fix the issue on the phone, so he had the car towed in. Had to wait a day due to heavy load in the shop, but then fixed with a software download. Car back, cleaned and washed as well. Well do More

by DBRICH1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Jul 03, 2025

Crest Volvo Cars responded

We are delighted to hear about your positive experience with Jordan and our service team. We understand that having your car towed in wasn't the most convenient solution, but we're glad Jordan was able to resolve the issue with the software download. Thank you for your patience during our busy period, and we're pleased that we could return your car cleaned and washed. Your feedback about our thorough service approach means a great deal to us.

June 26, 2025

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Employee Rating

Service I paid for WAS NOT COMPLETED. This is unethical and absolutely UNACCEPTABLE. UNACCEPTABLE unacceptable More

by MADZMURA
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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June 25, 2025

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Service associate was great no complaints. Jordan provided quick and easy results in a reasonable time frame More

by EB
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 26, 2025

Crest Volvo Cars responded

Thank you for the feedback! We're glad to hear your service experience went smoothly and that Jordan provided efficient and timely assistance. It's great to know everything met your expectations—we appreciate you choosing us and look forward to helping again in the future!

June 22, 2025

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Employee Rating

Crest Volvo’s service is fantastic, organized, friendly and punctual, I recommend them for your service needs. More

by CHRISTIAN.A.BRAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Locke Reynolds, Nash Abir

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Jun 23, 2025

Crest Volvo Cars responded

Thank you for the amazing feedback, Christian! We're thrilled to hear you had a fantastic experience with our service team. Your recommendation means a lot to us, and we look forward to continuing to provide top-notch service for all your needs.

June 21, 2025

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Employee Rating

Always bring my XC60 to Crest Volvo for service. Jordan Farmer does a great job. He’s takes time to explain issues in a way that I understand…and answers all my questions. More

by XC60 owner
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 23, 2025

Crest Volvo Cars responded

Thanks for the fantastic feedback! We're thrilled to hear about your positive experience with Jordan. It's our goal to provide clear communication and top-notch service for your XC60. We appreciate your loyalty and look forward to seeing you again!

June 20, 2025

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Employee Rating

Jordan was great! He was courteous and kept me informed. I appreciated the way he handled the entire visit from start to finish. More

by Kathy
Recommend Dealer
Yes
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Jun 23, 2025

Crest Volvo Cars responded

Thank you, Kathy! We're thrilled to hear about your positive experience with Jordan. Providing excellent service is our priority, and it’s great to know he made your visit enjoyable. We look forward to welcoming you back!

June 18, 2025

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Employee Rating

Very good, very good, very good, Very good, very good, very good, I mean Really More

by THERESA20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Locke Reynolds, Ricardo Riojas

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Jun 19, 2025

Crest Volvo Cars responded

Thanks for the fantastic feedback! We're thrilled to hear you had such a great experience. Your enthusiasm truly makes our day!

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