Jon Higgins

Toyota of Scranton responded

Dear SLEE1105, Thank you for taking the time to leave us a review! We're delighted to hear that your experience at Toyota of Scranton went smoothly and that Jonathan Higgins addressed all your concerns. Providing exceptional service is our top priority, and we're glad to know that we met your expectations. We're thrilled to hear that you found the appointments while waiting to be terrific. Your comfort and satisfaction are important to us, and we're constantly striving to make your experience with us as enjoyable as possible. Thank you for choosing Toyota of Scranton for your automotive needs. We appreciate your business and look forward to serving you again in the future! Best regards, Service Team Toyota of Scranton

Toyota of Scranton responded

Dear MAGGIEBECK250, Thank you for taking the time to share your experience with us! We're thrilled to hear that Jonathan Higgins provided you with professional and personable service during your visit. We truly appreciate your loyalty to Toyota of Scranton over the years, and we're honored to have earned your trust. Your feedback regarding surveys is valuable to us, and we understand your preference for direct communication with our management team should any concerns arise. We always strive to provide exceptional service, and your satisfaction is our top priority. If you ever have any feedback or need assistance, please don't hesitate to reach out to our Service or Sales Managers. Thank you again for choosing Toyota of Scranton. We look forward to serving you for many more years to come! Best regards, Mary Jo Preno Vice President of Guest Experience

Toyota of Scranton responded

Hello JENNRN2007, Thank you for taking the time to share your feedback with us. We're glad to hear that Jonathan provided helpful and friendly service during your visit. It's wonderful to know that you found him sincere in his communication. We appreciate your positive comments about Jonathan's service, and we'll be sure to pass along your kind words to him. At Toyota of Scranton, we strive for excellence in customer service, and feedback like yours helps us to continuously improve. If there's anything else we can do to enhance your experience in the future or if you have any suggestions for us, please don't hesitate to reach out. Thank you for choosing Toyota of Scranton. Best regards, The Toyota of Scranton Team

Toyota of Scranton responded

EVILMAMAHUBBA, Thank you so much for your kind words and positive feedback! We're thrilled to hear that you always have a good experience with us at Toyota of Scranton. Ensuring our customers' needs are met with honesty and respect is always our top priority. We appreciate your trust and look forward to serving you again in the future. Drive safely! Warm regards, Service Team Toyota of Scranton

Toyota of Scranton responded

Dear MCOLIN86, Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with our service and that our team was accommodating to your needs. We understand that your time is valuable, so we're pleased that the wait time met your expectations. It's fantastic to know that our offers were able to help you stay within your budget. We strive to provide our customers with quality service and competitive pricing, and we're glad to see that reflected in your feedback. We look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Warm regards, Toyota of Scranton Team

Toyota of Scranton responded

Dear Mark Hirko, Thank you for your kind review! We're delighted to hear that you consistently receive great service when bringing your vehicle in for inspection at Toyota of Scranton. It's wonderful to know that our team's hospitality, like offering you a cup of coffee during your appointment registration, has added to your positive experience. We appreciate your loyalty and trust in us to take care of your vehicle needs. Should you have any questions or need assistance in the future, please feel free to reach out. We look forward to serving you again! Best regards, Service Team Toyota of Scranton

Toyota of Scranton responded

Dear KHIGHHOUSE49, Thank you so much for taking the time to share your positive experience with us at Toyota of Scranton. We're thrilled to hear that you found our team to be friendly and accommodating, and that you were satisfied with the cleanliness and spaciousness of our facility. Providing excellent service is our top priority, so it's great to know that you found our service to be very good. We truly appreciate your feedback and your business. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out. We look forward to serving you again in the future. Best regards, Service Team Toyota of Scranton

Toyota of Scranton responded

Thank you so much for taking the time to share your wonderful experience with us, DKELLY0003! We are thrilled to hear that your visit to Toyota of Scranton was the best car dealership experience you've ever had. Providing exceptional service and creating a positive environment for our customers is our top priority, and we're delighted to know that we've succeeded in earning your future business. We look forward to serving you again and continuing to exceed your expectations. If you ever need anything in the future, please don't hesitate to reach out. Thanks again for choosing Toyota of Scranton! Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

Dear Desiree(:, Thank you so much for your kind words and positive feedback! We're thrilled to hear that you've had an amazing experience with the staff at Toyota of Scranton. Providing exceptional customer service and ensuring that all your questions and concerns are addressed is our top priority. We're here to help make your experience as smooth and enjoyable as possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We truly appreciate your support and look forward to continuing to serve you. Thanks again for choosing Toyota of Scranton! Best regards, The Toyota of Scranton Team

Toyota of Scranton responded

Dear STPHNSAKS, Thank you for taking the time to leave us such a positive review! We are thrilled to hear that you had a very good and reliable service experience at Toyota of Scranton. Providing prompt and dependable service is a top priority for us, and we're glad to see that reflected in your feedback. Your recommendation means a lot to us, and we truly appreciate your trust in our dealership. Should you ever need anything in the future or have any questions, please don't hesitate to reach out. We're here to assist you every step of the way. Thanks again for choosing Toyota of Scranton, and we look forward to serving you again in the future! Best regards, Service Team Toyota of Scranton