Jonathan Benitez
Jonathan Benitez at Regal Kia Lakeland

Jonathan Benitez

Assistant Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.7
836 Reviews
4.7

836 Reviews

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836 Reviews of Jonathan Benitez

April 01, 2026

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Employee Rating

Jonathan was great! He was friendly, attentive and knowledgeable. I had a question that was not service related and he connected me to the right department, where I met More

by Tacoyia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Brooks

Apr 01, 2026

Regal Kia Lakeland responded

Thank you for sharing that Jonathan provided friendly, attentive service during your Kia K5 appointment and that Alex helped with your question. We’re glad both were able to guide you effectively. We appreciate your kind words.

April 01, 2026

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Employee Rating

Justin has really grown into a superstar employee. He is helpful and respectful. He kept me updated throughout the whole process. More

by huddle1032
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2026

Regal Kia Lakeland responded

Thank you for highlighting Justin’s dedication during your Kia EV9 service. It’s wonderful to know he kept you informed and treated you with respect. We look forward to assisting you again.

March 24, 2026

Dealership Rating
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I love Lakeland Kia they are the best dealershipthat I have also gone to. And Jonathanin the service department is my go to person he is the best has always providedme and my family everything that we hav More

by clownmary25
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez

Mar 24, 2026

Regal Kia Lakeland responded

Thanks for the five-star review! We’re delighted that Jonathan and our service team have become your go-to for your Kia Forte, providing updates and support for your family. We look forward to assisting you again.

March 24, 2026

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Employee Rating

Very helpful and always making sure we get what our vehicle needs He always has a smile on his face & greets us with kindness More

by clownmary25
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez

Mar 24, 2026

Regal Kia Lakeland responded

We’re thrilled Jonathan could assist you and ensure your Kia Sorento received exactly what it needed. It’s great to know his friendly greeting and positive attitude made your visit more pleasant.

March 22, 2026

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Employee Rating

The waiting room is excellent. Jonathan kept me informed about the result of the inspection. More

by paporico2000
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez

Mar 23, 2026

Regal Kia Lakeland responded

Thank you for highlighting our comfortable waiting room. We’re pleased Jonathan kept you updated on your Kia Seltos inspection. We appreciate your 5-star rating and look forward to serving you again.

March 21, 2026

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Employee Rating

Outstanding Staff was very polite and professional. Work was done in a very timely manner. More

by LOUIE_46224
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez

Mar 21, 2026

Regal Kia Lakeland responded

Wonderful to hear that our team provided polite and professional service on your Kia Soul. Jonathan and our staff work efficiently to keep service times short, so we’re glad the repairs were completed quickly. Thank you for sharing your positive feedback.

March 21, 2026

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Service was fast and friendly. Out in less than an hour. Thank you so much More

by fharris22554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2026

Regal Kia Lakeland responded

It’s wonderful our team got you back on the road in under an hour with a friendly touch. Jeremy and Misty enjoyed taking care of your Kia. We look forward to your next visit.

March 13, 2026

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Employee Rating

Great customer service. Keeps me updated on everything about my vehicle.service advisor texts giving me constant updates and when my vehicle is ready and a full inspection an More

by Anrod1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2026

Regal Kia Lakeland responded

Thank you for sharing your experience. Jonathan and our service team are glad you felt informed with constant updates and a thorough inspection for your Kia. We look forward to assisting you again.

March 13, 2026

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Employee Rating

Everyone was courteous. Pleasant trip to the dealer for recall. We bought another hybrid vehicle. More

by householdrepair
Service Communication
Recommend Dealer
Yes
Mar 13, 2026

Regal Kia Lakeland responded

We’re glad our team provided a courteous and pleasant experience during your recall visit. Congratulations on purchasing another Kia hybrid. Please let us know if we can assist you again.

March 12, 2026

Dealership Rating
Employee Rating

Like always excelente. Service is excellent, they keep you up dated of what's going on with your car , excelent lobby with great coffee machine and also popcorn. More

by soniabetancourt
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez

Mar 12, 2026

Regal Kia Lakeland responded

It’s wonderful to know your Kia Telluride service was excellent and that Jonathan kept you updated throughout. We’re also pleased you enjoyed the coffee and popcorn in the lobby. We look forward to serving you again.

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