Jonathan Benitez
Jonathan Benitez at Regal Kia Lakeland

Jonathan Benitez

Assistant Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.7
741 Reviews
4.7

741 Reviews

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741 Reviews of Jonathan Benitez

August 15, 2025

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Employee Rating

I waited almost 3 hours for service and that was after I told them not to do the complimentary car wash to try and speed things up. Then the lady at the cashier desk acted like she couldn’t take cash for p More

by jenpooh7
Service Price Transparency
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Recommend Dealer
No
Aug 15, 2025

Regal Kia Lakeland responded

Jen, thank you for sharing your experience. We sincerely apologize for the long wait and any inconvenience you encountered. Your feedback is appreciated and I encourage you to contact me directly if you have any additional questions or concerns. Respectfully, Santos Rivera - Service Lane Manager - 863-340-1465

August 14, 2025

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Misty is always very attentive to my needs as a customer and is a pleasure to work with. I really appreciate the great employees at Regal! More

by STEPHANIELRUSSELL
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jorge Benitez, Misty Osborne

Aug 15, 2025

Regal Kia Lakeland responded

We are so grateful for your business and your excellent review! We will be sure to pass your kudos over to Misty and our team. See you next time here at Regal Kia!

August 14, 2025

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I was able to bring my car in right away and it was taken care of didn't have to wait long without an appointment best service!!! More

by coescountrygirl
Service Price Transparency
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Recommend Dealer
Yes
Aug 15, 2025

Regal Kia Lakeland responded

Thank you for the great feedback! We're so glad we could get your car in quickly and take care of everything without delay—even without an appointment. It's always our goal to provide the best service possible, and we truly appreciate your kind words!

August 13, 2025

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Jonathan is great to work with. He kept me informed. Answered all my questions and concerns. The mechanic who did the actual work was quick but made sure everything working properly More

by sissyjo3
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Recommend Dealer
Yes
Aug 13, 2025

Regal Kia Lakeland responded

We’re glad that you enjoyed your visit. We hope to see you again!

August 11, 2025

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Great customer service. The staff is friendly. I would recommend this establishment to my friends and family More

by willbanyy
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Mahr

Aug 12, 2025

Regal Kia Lakeland responded

Hi Will, thank you for sharing your experience! We're glad our team was friendly and helpful. Your recommendation is the highest compliment. We hope to serve you, your friends, and family in the future! -Regal Kia

August 02, 2025

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We’ll never got text messages about the work needed on the car until I called and to check on my vehicle More

by jeffcinwilliams86
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Recommend Dealer
Yes
Aug 05, 2025

Regal Kia Lakeland responded

We apologize for the communication issues you experienced. We'll look into this to prevent it from happening again. If you’d like to discuss this further, please feel free to reach out. Thank you for your feedback, Jeff! - The Regal Kia Team

August 01, 2025

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They were very nice, they explained everything to me the help also was very nice and friendly. Very positive experience there More

by mahand denise
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Recommend Dealer
Yes
Aug 04, 2025

Regal Kia Lakeland responded

We're delighted to hear that you had a positive experience with our team! Thank you for choosing Regal Kia and for sharing your feedback. Safe travels ahead!

July 25, 2025

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Employee Rating

Good people good service fair price clean waiting room and this is all your getting More

by CLIFFTHEGOLFGUY
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jorge Benitez, Misty Osborne

Jul 25, 2025

Regal Kia Lakeland responded

Thank you for taking the time to share your review! We appreciate your positive feedback! -Regal Kia

July 24, 2025

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Orlando at Regal Kia is friendly and incredibly knowledgeable. He answered all my questions honestly and made the entire process smooth and stress free. More

by JR2019
Sales Price Transparency
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Recommend Dealer
Yes
Jul 24, 2025

Regal Kia Lakeland responded

Thank you!

July 24, 2025

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Employee Rating

This dealership provides good and timely service, In addition, the personnel is very friendly and respectful. More

by ALGUERR1234
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Recommend Dealer
Yes
Jul 24, 2025

Regal Kia Lakeland responded

We appreciate you! Thank you!

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