Jonathan Benitez
Jonathan Benitez at Regal Kia Lakeland

Jonathan Benitez | Page 70

Assistant Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.7
849 Reviews
4.7

849 Reviews

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849 Reviews of Jonathan Benitez

January 28, 2022

Dealership Rating
Employee Rating

Great service and customer satisfaction👍Best dealer shop in the area of Lakeland da best!!! More

by Miguel papá
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne, Jeremy Mahr , Jorge Benitez, Kelsey Johnson

January 26, 2022

Dealership Rating
Employee Rating

Jonathan worked with me to see if corporate Kia would pick up the cost of a window repair. they rejected the request but used some discount flyers to help with the cost More

by SEBFIXIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge Benitez

January 25, 2022

Dealership Rating
Employee Rating

I waited an hour and half to get my car. The insides was still dirty and had roaches in it. So now I have to go bomb my car. Staff was amazing More

by dominique_ash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 25, 2022

Regal Kia Lakeland responded

We do not clean the inside of a vehicle unless requested & a roach infestation takes some time to appear. Please contact your service advisor if you need help resolving this issue.

January 22, 2022

Dealership Rating
Employee Rating

They give an estimate for time. If it takes longer they will let you know. Very clean waiting area. More

by DBURNHAM53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 24, 2022

Regal Kia Lakeland responded

Thanks, see you next time!

January 20, 2022

Dealership Rating
Employee Rating

Great servicr. Wait time what was expected. Comfortable waiting area. Hot chocolate was nice. Good experience More

by Teresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne, Jeremy Mahr , Jorge Benitez, Kelsey Johnson

Jan 24, 2022

Regal Kia Lakeland responded

Thanks, we look forward to seeing you next time!

January 19, 2022

Dealership Rating
Employee Rating

Fast and friendly service, been taken my car there for years. Service department people are great. More

by ZUEL71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne, Jeremy Mahr , Jorge Benitez, Kelsey Johnson

Jan 25, 2022

Regal Kia Lakeland responded

Thank you!

January 13, 2022

Dealership Rating
Employee Rating

Fast friendly service. Up front pricing for expected service. Clean environment. Quick turn around/completion of service More

by Michellquain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne

Jan 25, 2022

Regal Kia Lakeland responded

Thank you!

January 12, 2022

Dealership Rating
Employee Rating

Excellent service. from the service Tech to the mechanics to the manager who drove me to work since they were short handed on drivers !! totally recommend Regal KIA of Lakeland to everyone !!! More

by sissyjo3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 26, 2022

Regal Kia Lakeland responded

Thank you for choosing Regal Kia!

January 12, 2022

Dealership Rating
Employee Rating

Great service! I tend to walk to nearest park with my dog, but I wouldn't mind waiting in the area since its comfortable and has snacks and drinks. The promised completed time is on point. More

by Jhoannamukai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 12, 2022

Regal Kia Lakeland responded

Your pup is welcome here anytime!

January 10, 2022

Dealership Rating
Employee Rating

They are great except I felt like I was trying to be sold not cared for for only service being done on my car. Other than that I will always go there for my cars service More

by ANGILA.JUSTICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Mahr

Jan 12, 2022

Regal Kia Lakeland responded

Angila, we are sorry you felt that way. We just try to advise you so your vehicle will last you for years to come.

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