Jonathan Benitez
Jonathan Benitez at Regal Kia Lakeland

Jonathan Benitez | Page 61

Assistant Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.7
851 Reviews
4.7

851 Reviews

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851 Reviews of Jonathan Benitez

July 06, 2022

Dealership Rating
Employee Rating

Jonathan always has a great attitude, extremely helpful, knows what he's talking about and I trust him implicitly. More

by P.symajor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2022

Regal Kia Lakeland responded

Thank you for sharing your positive experience with Jonathan in service! Thank you for the 5-star review!

July 01, 2022

Dealership Rating
Employee Rating

Great service. Everyone is so friendly. I would definitely recommend them to all my friends More

by michelerenemcguire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne, Jeremy Mahr , Jorge Benitez, Srecko Bokun, Kelsey Johnson

Jul 05, 2022

Regal Kia Lakeland responded

Thank you for choosing Regal!

June 30, 2022

Dealership Rating
Employee Rating

Very pleasant experience, I am new to owning a Kia and they treated me very well. Helped set appointment to address my concerns and gave me updates on status of repair. More

by TSMOORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Mahr , Jorge Benitez

Jul 06, 2022

Regal Kia Lakeland responded

Thank you for choosing Regal 😁

June 28, 2022

Dealership Rating
Employee Rating

Supposedly they top off all fluids , I have left several times with low antifreeze and no windshield washer fluid . Also when they check tire pressure they never tighten caps and they fall off. I’m missing More

by ANSONIA1217334
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 06, 2022

Regal Kia Lakeland responded

Thank you for your feedback. Antifreeze is not something that we top off as part of the complimentary services, same with vacuuming. However, the washer fluid should be addressed.

June 26, 2022

Dealership Rating
Employee Rating

Dropped off the car night before service. It wasn’t worked on for 2 days then when it was the Service warranty did not cover what needed to be replaced oil pressure gauge sensor the vehicle More

by Ronald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 06, 2022

Regal Kia Lakeland responded

Ronald, we will look into what caused the delay in getting the vehicle diagnosed. Unfortunately, we do not decide what is covered under warranty, that is beyond our control.

June 22, 2022

Dealership Rating
Employee Rating

Great customer service. Takes me without an appointment. Fixed right the first time. Friendly and knowledgeable. More

by mustang440
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne, Jeremy Mahr , Jorge Benitez, Kelsey Johnson

Jun 23, 2022

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

June 21, 2022

Dealership Rating
Employee Rating

Outstanding service with warm & welcoming hospitality from service tech Jorge and the entire service Department More

by ABUNDANTLYBLESSED18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge Benitez

Jun 22, 2022

Regal Kia Lakeland responded

Thank you for choosing Regal Kia!

June 21, 2022

Dealership Rating
Employee Rating

I had my car detailed and was very happy with the results. My car was almost like new and smelled great! Good job! More

by WS1853
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge Benitez

Jun 22, 2022

Regal Kia Lakeland responded

Thank you for choosing Regal Kia!

June 20, 2022

Dealership Rating
Employee Rating

Excellent service and very attentive. Fast and efficient. Will be continue to take the car for every oil change. More

by MOUNIERADIEREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne , Jorge Benitez

Jun 22, 2022

Regal Kia Lakeland responded

Thank you for choosing Regal Kia!

June 20, 2022

Dealership Rating
Employee Rating

Really great service. My service advisors Kelsey and Jonathan are great! Very knowledgeable and always ready to explain any repair. More

by karencooper25252525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelsey Johnson

Jun 22, 2022

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

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