Jonathan Benitez
Jonathan Benitez at Regal Kia Lakeland

Jonathan Benitez | Page 39

Assistant Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

Contact Me
4.7
851 Reviews
4.7

851 Reviews

Write a Review

851 Reviews of Jonathan Benitez

September 04, 2023

Dealership Rating
Employee Rating

My experience leaves me in question . Twice in the last few years the work that was supposed to be done wasn't . Regal had no problem charging me . Tell me how you would rate a company or More

by acdckiss93
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No

Other Employees Tagged: Misty Osborne, Jeremy Mahr , Jorge Benitez, Genesis Cruz, Levi Dillard, Sonny Glover, Carlos Iona, Kelsey Johnson

Sep 07, 2023

Regal Kia Lakeland responded

Thank you for bringing this to our attention. We’re sorry you had a bad experience. Please feel free to reach out to Jorge Benitez – Service Lane Manager to discuss or customerservice@regallakeland.com, 863-333-4686 with any further comments or concerns you wish to share.

September 01, 2023

Dealership Rating
Employee Rating

It took a week for someone to let me know what was wrong with my car, the two weeks for the job to be completed and NO ONE NOTIFIED ME IT WAS DONE! Plus I asked for the breaks to be done and THEY WEREN’T EV More

by keri.philson
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Sep 07, 2023

Regal Kia Lakeland responded

We would like the opportunity to investigate your feedback further. Please feel free to reach out to customerservice@regallakeland.com or call 863-333-4686 with any further comments or concerns you wish to share or feel free to reach out to Jorge Benitez – Service Lane Manager to discuss.

September 01, 2023

Dealership Rating
Employee Rating

Excellent customer service. I always have a good experience with Regal Kia. Quick, and they do a great job! More

by JOHELENE.SMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne, Jeremy Mahr , Jorge Benitez, Genesis Cruz, Carlos Iona, Kelsey Johnson

Sep 07, 2023

Regal Kia Lakeland responded

Thank you!

September 01, 2023

Dealership Rating
Employee Rating

Always courteous and vary helpful. Very clean waiting area with refreshments and clean restrooms. I rate it 10 More

by Jerry Mills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sal Campisi jr. , Cris Aviso, Jorge Benitez, Gabe Dejesus, Pedro Jenner, Lizzy Moran

Sep 07, 2023

Regal Kia Lakeland responded

We appreciate you taking time to let us know about your experience.

August 31, 2023

Dealership Rating
Employee Rating

I have always had great service at Regal Kia. The employees are fast, efficient and friendly. More

by Jerry Mills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alaina Southern, Jeremy Mahr , Cris Aviso, Jorge Benitez, Gabe Dejesus, Carlos Iona, Pedro Jenner, Kelsey Johnson

Sep 07, 2023

Regal Kia Lakeland responded

Thank you!

August 31, 2023

Dealership Rating
Employee Rating

These people are liars they try to force me to sell my van by telling me it would cost 11,000.00 to fix my engine..Then after I refused. They trumped up storeing fees to get money and put the price so hig More

by Jhoffenden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Misty Osborne, Jeremy Mahr , Jorge Benitez, Genesis Cruz, Carlos Iona, Kelsey Johnson

Aug 31, 2023

Regal Kia Lakeland responded

We're sorry to hear that you didn't get the result you were hoping for during your visit and we apologize for not meeting your expectations. Please feel free to reach out to Jorge Benitez – Service Lane Manager to discuss.

August 29, 2023

Dealership Rating
Employee Rating

Excellent customer service and little wait time for service. Will definitely return and drive an hour out of my way to return to this dealership. More

by DGONZ74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 07, 2023

Regal Kia Lakeland responded

Thanks so much for sharing your experience with us.

August 25, 2023

Dealership Rating
Employee Rating

I had to return to Kia the next day because tire pressure was not checked/ 4 tires 4 different low #. 🤔☹️☹️ More

by fuzzynana131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pedro Jenner, Kelsey Johnson, Jennifer. Very good

Sep 07, 2023

Regal Kia Lakeland responded

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

August 25, 2023

Dealership Rating
Employee Rating

The worst service I've ever seen and I've purchased several cars from yall. I will never buy another vehicle with yall nor will I refuse to your establishment More

by JUNIORBIRD49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Misty Osborne, Jeremy Mahr , Jorge Benitez, Genesis Cruz, Carlos Iona, Kelsey Johnson

Aug 25, 2023

Regal Kia Lakeland responded

We would like the opportunity to investigate your feedback further. Please feel free to reach out to customerservice@regallakeland.com or call 863-333-4686 with any further comments or concerns you wish to share.

August 24, 2023

Dealership Rating
Employee Rating

Great customer service , clean, take care of your car and wash your car before they give it back to you 👍 More

by kmorton64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Carter, Genesis Cruz

Aug 25, 2023

Regal Kia Lakeland responded

We really appreciate you taking the time to share your experience with us. We look forward to seeing you again.

...
39
...

Dealership Inventory (503 Vehicles)

new 2026 Kia Sorento car, priced at $32,419
2026 Kia Sorento
new
Gray exterior
8-Speed Automatic
FWD
new 2026 Kia K4 car, priced at $22,584
2026 Kia K4
new
Gray exterior
CVT
FWD
new 2027 Kia Telluride Hybrid car, priced at $57,585
2027 Kia Telluride Hybrid
new
Black exterior
6-Speed Automatic
AWD
new 2026 Kia Sportage Hybrid car, priced at $36,466
2026 Kia Sportage Hybrid
new
Gray exterior
6-Speed Automatic
AWD
new 2026 Kia K4 car, priced at $23,064
2026 Kia K4
new
White exterior
CVT
FWD
new 2026 Kia K4 car, priced at $22,688
2026 Kia K4
new
Blue exterior
CVT
FWD