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Jonathan Benitez
Jonathan Benitez | Page 36
Assistant Service Advisor
Regal Kia Lakeland
925 Bartow Rd
Lakeland, FL 33801
851 Reviews
851 Reviews
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851 Reviews of Jonathan Benitez
October 24, 2023
I came for 2 recalls and a general review. Once the recalls where done i asked and paid for fixing a hanging bumper. It seem it worked but the day after it didn’t. I came a second time for fix Once the recalls where done i asked and paid for fixing a hanging bumper. It seem it worked but the day after it didn’t. I came a second time for fixing that bumper and the engine alert that just got turned on after the review?. Day after, the bumper seemed OK but the gas deposit was damaged and I was unable to refill. I came a third time for fixing the deposit and they fixed without cost and filled the full deposit. Conclusion: Maybe they could have been more efficient at solving my problems at once but they compensated it every time with no extra charge and really nice disposition and willingness to help from Jonathan that made sure that my problems were solved every time i was visiting. From what it could had been a really unpleasant situation Jonathan managed to fix it. More
by Antonio
Verified Customer
October 23, 2023
It is easy to make an appointment. It is easy to talk to someone when you have a question. The waiting room is accommodating and clean. It is easy to talk to someone when you have a question. The waiting room is accommodating and clean. More
by TBRYAT
Other Employees Tagged: Misty Osborne, Jeremy Mahr , Jorge Benitez, Genesis Cruz, Carlos Iona, Kelsey Johnson
October 20, 2023
I drove into Kia as my SUV’s battery would not keep a charge. They got my car fixed, took care of outstanding recalls and washed my car. It was done in no time! We were amazed at the wonderful service charge. They got my car fixed, took care of outstanding recalls and washed my car. It was done in no time! We were amazed at the wonderful service! More
by frankie00
Other Employees Tagged: Jorge Benitez, Genesis Cruz, Carlos Iona
October 18, 2023
Fast service and friendly can't ask for anything more from this company thank you from this company thank you More
by jesusluisgonz
Other Employees Tagged: Jeremy Mahr
October 17, 2023
Disappointed that you didn’t have the recall part in stock. Considering we called in advance of our appointment. stock. Considering we called in advance of our appointment. More
by alanlleitch
Other Employees Tagged: Misty Osborne, Jeremy Mahr , Jorge Benitez, Genesis Cruz, Carlos Iona, Kelsey Johnson
October 15, 2023
Easy to schedule service. . very efficient process and follow up . Always receive exceptional customer service. . very efficient process and follow up . Always receive exceptional customer service. More
by jsyrn
Other Employees Tagged: Jeremy Mahr , Kelsey Johnson
October 12, 2023
Great service from the KIA part of the Regal family. For more than 15 years, Regal has been my service provider and it’s is great to be treated as a valued client. Thanks Jonathan and the Regal KIA team For more than 15 years, Regal has been my service provider and it’s is great to be treated as a valued client. Thanks Jonathan and the Regal KIA team More
by PGWoods
October 10, 2023
The atmosphere as well as the people that are doing the servicing there always make me extremely comfortable and it's almost like I'm not having to sit at a dealership while being serviced. They are all ex servicing there always make me extremely comfortable and it's almost like I'm not having to sit at a dealership while being serviced. They are all extremely respectful and courteous. They genuinely care about my being serviced and that is so very appreciated More
by Norward
