Jonathan Benitez
Jonathan Benitez at Regal Kia Lakeland

Jonathan Benitez | Page 21

Assistant Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.7
851 Reviews
4.7

851 Reviews

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851 Reviews of Jonathan Benitez

March 22, 2025

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Employee Rating

The dealership was nice and the customer service was A+ and my car came back looking brand new. Thank you . More

by Santwan.mays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne, Jeremy Mahr , Jorge Benitez, Genesis Cruz

Mar 24, 2025

Regal Kia Lakeland responded

We're delighted to hear that you had a great experience with our team at Regal Kia and that your car came back looking brand new! Thank you for the kind words, and we hope to see you again in the future.

March 14, 2025

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Experience was very professional. Diagnostics was very quick and thorough. Immediately set up repair schedule and since work was under warranty a rent a car was made available. Thanks More

by cvincent1949
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 17, 2025

Regal Kia Lakeland responded

We're delighted to hear that our Regal Kia team provided you with a professional and efficient experience. Thank you for sharing your positive feedback!

March 14, 2025

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Great service every time we bring our car in. I wish I didn’t have to write a review every time, though. Thanks for always being there to assist with my car needs! More

by caitlintsnell
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 17, 2025

Regal Kia Lakeland responded

Caitlin, thank you for your continued trust in Regal Kia! We're always here to assist with your car needs and appreciate the feedback. Safe travels until next time!

March 14, 2025

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Everything about this place was wonderful I would recommend everyone to come to Kia every day More

by madgeev31
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Greg Schmidt , Ian Bleil, Niko Gelpi

Mar 17, 2025

Regal Kia Lakeland responded

We truly appreciate your support—thank you! - Regal Kia

March 11, 2025

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It is always a positive experience going ro the KIA. Service is great, alway very fast ,depending on service. The friendliness of the employees,cleanness of lobby and bathroom. Jonathan is a great per More

by soniabetancourt
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 12, 2025

Regal Kia Lakeland responded

Sonia, thank you for the wonderful review of Regal Kia! We're glad to hear Jonathan and the team always provide excellent service. Your feedback is appreciated and we look forward to seeing you next time!

March 08, 2025

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All went well. My only complaint was that it took 1hr and half for my service. I made an appointment, I don't know how appointments and walking in are handled. More

by alesacrawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne

Mar 10, 2025

Regal Kia Lakeland responded

Alesa, thank you for your feedback. We're glad to hear that everything went well overall at Regal Kia and appreciate your patience regarding the wait time. We'll take this into consideration as we work on improving our service process moving forward!

February 28, 2025

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Justin in service is great to work with. Very helpful!! I will be back again. More

by Davespa2020
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jorge Benitez, Justin in Kia service.

Mar 03, 2025

Regal Kia Lakeland responded

We're so glad you enjoyed working with Justin during your recent visit here at Regal Kia! Your support is greatly appreciated and we look forward to seeing you again next time!

February 25, 2025

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Three hour oil change, unacceptable. Was told when I brought my car in for my appointment that I booked well in advance that it would be one hour. My time is valuable and was given zero More

by Jill
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Recommend Dealer
No
Mar 03, 2025

Regal Kia Lakeland responded

Jill, I apologize for the delay and lack of communication during your recent visit. We understand how valuable your time is, and this experience does not reflect our standards. If you're open to discussing further or have any other concerns, please reach out to us directly. Thank you, Jorge Benitez - Service Lane Manager - 8633330525

February 10, 2025

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This dealership is reliable and is always there for your vehicles needs. They have a friendly staff who is always courteous and professional More

by JLOVE244U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne, Jeremy Mahr , Jorge Benitez, Genesis Cruz, Niko Gelpi, Orlando Lopez

Feb 10, 2025

Regal Kia Lakeland responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Regal Kia has been reliable and professional in meeting your vehicle needs. We appreciate your support! Safe travels!

February 07, 2025

Dealership Rating
Employee Rating

Use this dealership due to convenient location although I bought the car elsewhere. Overall have no real negative points. More

by KAHWIL
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2025

Regal Kia Lakeland responded

Hi Wil! Thank you for choosing Regal Kia for your needs! We're glad to hear that our convenient location worked well for you and appreciate the positive feedback. Let us know if there's anything else we can assist with in the future!

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