Jonathan Benitez
Jonathan Benitez at Regal Kia Lakeland

Jonathan Benitez | Page 14

Assistant Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.7
851 Reviews
4.7

851 Reviews

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851 Reviews of Jonathan Benitez

July 09, 2025

Dealership Rating
Employee Rating

They did a outstanding job getting my car in and out Thank you so very much More

by ajbcw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2025

Regal Kia Lakeland responded

Thank you for rating us five stars, and for the wonderful feedback! We'll see you next time! - Regal Kia

July 09, 2025

Dealership Rating
Employee Rating

Very efficient and customer oriented. Service was completed. Dealership is clean and staff was attentive More

by nichols.john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne, Jeremy Mahr , Jorge Benitez

Jul 09, 2025

Regal Kia Lakeland responded

John, thank you for choosing Regal Kia and sharing your experience! We appreciate your business and your kind review.

July 07, 2025

Dealership Rating
Employee Rating

El es muy amable, siempre dispuesto a q salgas satisfecho y contento con lo q se refiere a cualquier problema de tu auto. Te soluciona siempre con mucha coetesia More

by CLAUDIACGREEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2025

Regal Kia Lakeland responded

¡Gracias por tu apoyo, Claudia! ¡Esperamos verte la próxima vez! - Regal Kia

July 03, 2025

Dealership Rating
Employee Rating

Muy bien Jhonathan muy amable, me ayudo en todo me mostro todas las alternativas y las mejores opciones. Siempre muy resoetuoso y muy servicial. More

by CLAUDIACGREEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2025

Regal Kia Lakeland responded

¡Gracias por tu amable reseña, Claudia! ¡Jhonathan y el equipo esperan verte de nuevo la próxima vez! - Regal Kia

July 02, 2025

Dealership Rating
Employee Rating

Needs to have items in stock when they call to setup appointment. Very friendly, waiting 3 hrs just to be told the they called to make the appointment recall, not in stock. More

by Vivian Walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2025

Regal Kia Lakeland responded

Thank you for taking the time to provide a review, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.

July 02, 2025

Dealership Rating
Employee Rating

John was awesome he handled everything in a timely manner and was just all around a nice guy. More

by mechia89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Bigelow-Claxton

Jul 02, 2025

Regal Kia Lakeland responded

Thanks so much for sharing your experience with us.

July 02, 2025

Dealership Rating
Employee Rating

Horrible terrible worse mistake going here RUN! !!!!!!!! Run run run run run run run run More

by Kira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeff Soloj, Misty Osborne, Jeremy Mahr , Jorge Benitez

Jul 02, 2025

Regal Kia Lakeland responded

If you're open to discussing this further, would you please contact me? Customer satisfaction is important to us and I'd like to see what I can do to help improve your experience. Thank you, Sean Bryant - General Sales Manager – 863-333-0536.

June 30, 2025

Dealership Rating
Employee Rating

Jonathan was friendly and knowledgeable. Service time was great and I really like the text and call to advise my vehicle was ready for pick up. More

by Tacoyia
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez

Jun 30, 2025

Regal Kia Lakeland responded

Hi Tacoyia, we're delighted to hear that Jonathan provided you with excellent service at Regal Kia. Thanks for sharing your experience, and we look forward to serving you again!

June 28, 2025

Dealership Rating
Employee Rating

Was told it would take 1 hour 30 minutes but I was actually there for 3 hours. More

by Sweetashes2023
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne, Jeremy Mahr , Jorge Benitez, Srecko Bokun

Jun 30, 2025

Regal Kia Lakeland responded

Thank you.

June 28, 2025

Dealership Rating
Employee Rating

Marketing materials and mailings are misleading. Actual price is much higher for service than the “big print” indicates. Service times of 90-120 minutes for an oil change and inspection is not compe More

by lbfhman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 30, 2025

Regal Kia Lakeland responded

Thank you for sharing your feedback. We apologize if our marketing materials and service times did not meet your expectations, as we strive to provide clear communication and efficient service. Your comments about the inspection notifications are noted, and we'll work on improving this aspect of our services. If you'd like to discuss further or have any questions, please feel free to reach out. Thank you, Santos Rivera - Service Lane Manager - (863) 808-1213

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