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Jon Lacey
Jon Lacey
Service Advisor
Colonial Volkswagen of Westborough
89 Turnpike Road, Rt. 9
Westborough, MA 01581
731 Reviews
Dealership Experience
10 yrs, 6 mos
Industry Experience
19 yrs, 1 mo
731 Reviews
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731 Reviews of Jon Lacey
June 11, 2025
I exclusively use the Colonial VW Service Dept. Bill F, Dillon, and others are outstanding, offering solid advice and making the process go smoothly every time I see them. Owning my Atlas has been Bill F, Dillon, and others are outstanding, offering solid advice and making the process go smoothly every time I see them. Owning my Atlas has been a good experience with their help. More
by Thomas Witzel
Verified CustomerOther Employees Tagged: Bill Fallon, Dylan Begin
June 10, 2025
We have had a great relationship since 2012. 4 cars purchased in the family and great service over time. 4 cars purchased in the family and great service over time. More
by JMOLNAR1
Other Employees Tagged: Bill Fallon, Dylan Begin, Mike Pender, Brendan Gallagher, Aamir Iqbal, Kevin Collins , ALL Service dept. personnel
June 04, 2025
Excellent service Delivered when promised Updates provided on regular basis Need to update waiting area provided on regular basis Need to update waiting area More
by RB
Other Employees Tagged: Bill Fallon, Dylan Begin
June 04, 2025
Always a pleasure to work with the team at Colonial Volkswagen of Westborough. Pleasant greetings and resolutions to any problems or routine maintenance. Volkswagen of Westborough. Pleasant greetings and resolutions to any problems or routine maintenance. More
by nancymcaswell
Other Employees Tagged: Bill Mcgrath, Bill Fallon, Dylan Begin, Mike Pender
May 31, 2025
Colonial VW of Westborough always does a great job and provides a great service experience. They are very knowledgeable and enthusiastic about what they do which is appreciated. As always, thanks guy provides a great service experience. They are very knowledgeable and enthusiastic about what they do which is appreciated. As always, thanks guys More
by jimmy
Other Employees Tagged: Bill Fallon
May 27, 2025
colonial had my car complete with an oil change (& also a wash!) before i had even started my work day--they let me know it was complete and i could pick it up. very professional and personable. wash!) before i had even started my work day--they let me know it was complete and i could pick it up. very professional and personable. More
by kepa418
Other Employees Tagged: Bill Fallon, Dylan Begin
May 26, 2025
Great service and professional staff highly recommended. They always take good care of my vehicle. They always take good care of my vehicle. More
by bostonmagik
Other Employees Tagged: Bill Mcgrath, Bill Fallon, Dylan Begin, Mike Pender, Renato Lima
May 26, 2025
Jonathan handled my dilema with a very professional approach. He followed up and kept me informed as my repair progressed. I never had to e reach out for a status. He was great!!! approach. He followed up and kept me informed as my repair progressed. I never had to e reach out for a status. He was great!!! More
by CHRISBRADLEY29
May 25, 2025
We finally detected the left rear tire sensor. I am watching for the next one! I am watching for the next one! More
by GOLDMANN
Other Employees Tagged: Bill Fallon, Dylan Begin
May 23, 2025
The service experience was great as always! I would recommend anyone to have their service done there. I would recommend anyone to have their service done there. More
by Val1234
Other Employees Tagged: Bill Mcgrath, Bill Fallon, Dylan Begin
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