

Jon Lacey
Service Advisor
Colonial Volkswagen of Westborough
89 Turnpike Road, Rt. 9
Westborough, MA 01581
Dealership Experience
10 yrs, 9 mos
Industry Experience
19 yrs, 4 mos
761 Reviews
Write a Review761 Reviews of Jon Lacey
September 19, 2025
I found the entire experience very easy and the work done as promised. Friendly and pleasant to deal with. Also, the Uber to get me was a nice end of service. as promised. Friendly and pleasant to deal with. Also, the Uber to get me was a nice end of service. More
Other Employees Tagged: Bill Fallon, Dylan Begin
September 18, 2025
Good service and nice person here I like here and will come again. Car is good and people here nice too, that make you feel happy come again. Car is good and people here nice too, that make you feel happy More
Other Employees Tagged: Bill Fallon, Dylan Begin
September 11, 2025
In my decades of car ownership, Colonial VW is the first dealership that I can recommend to others without hesitation. From purchase through 6 years of servicing our Arteon, they have been a pleasure to wor dealership that I can recommend to others without hesitation. From purchase through 6 years of servicing our Arteon, they have been a pleasure to work with. More
Other Employees Tagged: Dylan Begin, Brendan Gallagher
September 09, 2025
Always a relief to take my Jetta to Colonial, because I always know it’s in the best of hands! The team consistently aims to make things as easy as possible for me while my car is out of action, and they d always know it’s in the best of hands! The team consistently aims to make things as easy as possible for me while my car is out of action, and they do a great job communicating on timelines, etc. And the service work is always first class! More
Other Employees Tagged: Bill Mcgrath, Bill Fallon, Dylan Begin
September 05, 2025
Pierre was great made for a smooth and truthful transaction when I came in for my lease, would recommend 100% !! transaction when I came in for my lease, would recommend 100% !! More
Other Employees Tagged: Bill Fallon, Pierre Saliba, Gina Martinez, Dylan Begin, Brendan Gallagher, Kevin Collins, Tara Magaw
August 31, 2025
Friendly staff at service department, Dylan was very knowledgeable and professional. Explained very well about my vehicle’s issue, vehicle was done quicker than I expected. knowledgeable and professional. Explained very well about my vehicle’s issue, vehicle was done quicker than I expected. More
Other Employees Tagged: Bill Mcgrath, Bill Fallon, Pierre Saliba, Gina Martinez, Dylan Begin, Mike Pender
August 27, 2025
Vehicle did not match the dealers description. It had many missing parts that were left out for the buyer to find and perform his own search. A car buy from the dealer should not be a mystery or a It had many missing parts that were left out for the buyer to find and perform his own search. A car buy from the dealer should not be a mystery or a search game for parts it’s suppose to have already have. More
Other Employees Tagged: Bill Mcgrath, Gina Martinez, Dylan Begin, Mike Pender, Renato Lima, Brendan Gallagher, Patrick Gloss, Tara Magaw




