Jon Lacey
Service Advisor
Colonial Volkswagen of Westborough
89 Turnpike Road, Rt. 9
Westborough, MA 01581
Dealership Experience
11 yrs, 4 mos
Industry Experience
19 yrs, 11 mos
816 Reviews
Write a Review816 Reviews of Jon Lacey
March 30, 2026
I had excellent service, and they were expedient and thorough when servicing my car. Very nice staff! thorough when servicing my car. Very nice staff! More
Other Employees Tagged: Bill Fallon, Dylan Begin
March 18, 2026
team was very kind and professional. they where able to get me in to service my car quickly without any worry. they where able to get me in to service my car quickly without any worry. More
Other Employees Tagged: Bill Fallon, Dylan Begin
March 17, 2026
Went in for “ emergency call function SOS “ flashing red light on my 2022 Tiguan. thanks to the service department adviser Dylan and the service technician’s great work, It was a quick in and out fix reprog light on my 2022 Tiguan. thanks to the service department adviser Dylan and the service technician’s great work, It was a quick in and out fix reprogram/reseting , really appreciated More
Other Employees Tagged: Bill Fallon, Pierre Saliba, Dylan Begin, Marc Schoenhammer
February 26, 2026
Working with Jon has been great! I always seem to be needing service right away and Jon has been a Rock star with all that I through at him. Jon always gets the right times for my ap I always seem to be needing service right away and Jon has been a Rock star with all that I through at him. Jon always gets the right times for my appointments and if I need a loaner, well let's just say I never seem to go without one. Jon always keeps me up to date on all the work being done and when I can expect my car to be done. Actually, Jon is one of the reasons I go to this dealership. Jon, try not to let this go to your head :) See you in May. More
February 12, 2026
Great service. Handled my car with great skill and very clear position and had it done fast Handled my car with great skill and very clear position and had it done fast More
Other Employees Tagged: Bill Fallon, Dylan Begin
February 04, 2026
Phenomenal experience with Marc and the team at Colonial VW. This is the second vehicle purchased from this location. Service has been outstanding and the most recent sales experience with Marc was exemplar VW. This is the second vehicle purchased from this location. Service has been outstanding and the most recent sales experience with Marc was exemplary. More
Other Employees Tagged: Bill Mcgrath, Bill Fallon, Dylan Begin, Marc Schoenhammer , Kevin Collins, Luis
January 30, 2026
Bill is a wonderful service manager! All of the people in service are fantastic! Great leadership in the Department! All of the people in service are fantastic! Great leadership in the Department! More
Other Employees Tagged: Bill Fallon, Dylan Begin

