Jon Lacey
Jon Lacey at Colonial Volkswagen of Westborough

Jon Lacey

Service Advisor

Colonial Volkswagen of Westborough

89 Turnpike Road, Rt. 9
Westborough, MA 01581

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4.9
747 Reviews

Dealership Experience

10 yrs, 7 mos

Industry Experience

19 yrs, 2 mos

4.9

747 Reviews

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747 Reviews of Jon Lacey

July 30, 2025

Dealership Rating
Employee Rating

They communicated via text about reminders and throughout the service. They were very thorough and professional. More

by Magma508
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon, Dylan Begin

July 27, 2025

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Service department is awesome! They’re the reason why I’ve bought consecutive cars here. More

by TAMARA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Mcgrath, Dylan Begin

July 26, 2025

Dealership Rating
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Wheels whee all greasy from being rotated and had to bring car back because a air pressure sensor wasn’t re set More

by beaver8451
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Bill Fallon, Dylan Begin

July 26, 2025

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I continue to say it is the best service department around. We have been a customer for over 20 years. More

by JOHN.GNIADEK
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon, Dylan Begin

July 25, 2025

Dealership Rating
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Always professional and honest. I've bought and serviced my cars here for over 12 yrs. More

by SCOBURN11
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Recommend Dealer
Yes

July 24, 2025

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Jon at Volkswagen was a pure delight to work with. I was able to text him throughout the process of waiting for my car to be finished which was very convenient. Love this dealership! More

by KIMBERLY.ASHLINE
Service Price Transparency
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Recommend Dealer
Yes

July 21, 2025

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Everyone in sales, service, and finance was friendly, accommodating, and fair. I recommend Colonial Volkswagen of Westborough. More

by hapasternack
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Recommend Dealer
Yes

July 18, 2025

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Jon was amazing we were checked in and out quickly and received the car ahead of time! Car was serviced washed, inspected and returned ahead of schedule More

by biglers1
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Recommend Dealer
Yes

July 05, 2025

Dealership Rating
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Dylan did everything he could to make thing right. He was fantastic. The drop off and pick up service was good. More

by EvanL
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon, Dylan Begin

June 30, 2025

Dealership Rating
Employee Rating

Great staff! Very professional and and informative. Pleasant experience! I especially like the video upload of work performed. More

by bmancini2
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Recommend Dealer
Yes
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