Jon Lacey
Jon Lacey at Colonial Volkswagen of Westborough

Jon Lacey

Service Advisor

Colonial Volkswagen of Westborough

89 Turnpike Road, Rt. 9
Westborough, MA 01581

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4.9
761 Reviews

Dealership Experience

10 yrs, 9 mos

Industry Experience

19 yrs, 4 mos

4.9

761 Reviews

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761 Reviews of Jon Lacey

September 19, 2025

Dealership Rating
Employee Rating

Jon and Billy were extremely helpful and professional with their service. I am more than happy with my experience. More

by RODRIGOMMHW2009
Service Price Transparency
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Recommend Dealer
Yes

September 19, 2025

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I found the entire experience very easy and the work done as promised. Friendly and pleasant to deal with. Also, the Uber to get me was a nice end of service. More

by jmon92960
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Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon, Dylan Begin

September 18, 2025

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Good service and nice person here I like here and will come again. Car is good and people here nice too, that make you feel happy More

by linhuaxiu01
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Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon, Dylan Begin

September 12, 2025

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The dealership has really friendly and helpful service staff. Maintenance is done very quickly. Thanks! More

by matt.strandberg
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Recommend Dealer
Yes

September 11, 2025

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In my decades of car ownership, Colonial VW is the first dealership that I can recommend to others without hesitation. From purchase through 6 years of servicing our Arteon, they have been a pleasure to wor More

by Microbuster
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Recommend Dealer
Yes

Other Employees Tagged: Dylan Begin, Brendan Gallagher

September 09, 2025

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Always a relief to take my Jetta to Colonial, because I always know it’s in the best of hands! The team consistently aims to make things as easy as possible for me while my car is out of action, and they d More

by scousevet
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Recommend Dealer
Yes

September 05, 2025

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Pierre was great made for a smooth and truthful transaction when I came in for my lease, would recommend 100% !! More

by juanpee24
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Recommend Dealer
Yes

August 31, 2025

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Friendly staff at service department, Dylan was very knowledgeable and professional. Explained very well about my vehicle’s issue, vehicle was done quicker than I expected. More

by PEI
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Recommend Dealer
Yes

August 27, 2025

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Vehicle did not match the dealers description. It had many missing parts that were left out for the buyer to find and perform his own search. A car buy from the dealer should not be a mystery or a More

by Alex
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Recommend Dealer
No

August 25, 2025

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Everything went smoothly. Had no issue. Jon was very helpful. I recommend this dealer for any service/maintenance More

by sametoksak
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Recommend Dealer
Yes
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