John Ruper
John Ruper at Ken Ganley Ford Parma

John Ruper

Sales Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.8
306 Reviews
4.8

306 Reviews

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306 Reviews of John Ruper

August 14, 2025

Dealership Rating
Employee Rating

Never had a problem working with Ken ganley in any aspect. From service to sales it's been excellent. More

by kkonczos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 14, 2025

Ken Ganley Ford Parma responded

Thanks for your feedback on your recent visit to Ken Ganley Ford Parma. It's great to hear that we were able to assist you and that you had such a positive experience.

August 07, 2025

Dealership Rating
Employee Rating

Staff is friendly. Service is very good. I trust the dealership. I've never had an issue . More

by CHARLENE.DINARDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2025

Ken Ganley Ford Parma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

August 06, 2025

Dealership Rating
Employee Rating

We love our new purchase & working with John & Austin was great. We will buy from them again in the future! More

by JennyM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Simpson

Aug 06, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Parma are glad to have you as a customer.

August 05, 2025

Dealership Rating
Employee Rating

Been a life-long Ford owner and customer of John Ruper and Pam Koglman for many years. Can’t say enough about their integrity, knowledge, patience, passion and consistent commitment to me, my family and More

by aprzybys42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman

Aug 05, 2025

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

July 25, 2025

Dealership Rating
Employee Rating

It was time to trade my 2019 F150 from Ganley Ford, so, Pam met my wife and I at the door to the new location in Parma. She was great! Listened to what my interests were, and brought vehicles to us to test More

by 30yrcarguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, Nick Feruito

Jul 25, 2025

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

July 24, 2025

Dealership Rating
Employee Rating

Madelyn Vega was very knowledgeable pleasant and most of all patient with me through this transaction. Also she has followed up with me on the other inclusions of my purchase. More

by Jim
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza, Madelyn Vega

Jul 24, 2025

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

July 24, 2025

Dealership Rating
Employee Rating

Very professional and knowledgeable. I had a wonderful experience dealing with them. I would highly reccomend More

by THOMASRYANKELLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito, Madelyn Vega

Jul 24, 2025

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

July 24, 2025

Dealership Rating
Employee Rating

Everyone at the dealership is amazing. Pam is amazing and the best auto salesperson I have ever dealt with More

by RPM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, Nick Feruito

Jul 25, 2025

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

July 17, 2025

Dealership Rating
Employee Rating

Good price, no complaints. Would buy another vehicle from Dealership. Sales Manager was fair and reasonable. More

by Paul
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bob Scheatzle

Jul 17, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 15, 2025

Dealership Rating
Employee Rating

O.M.G. WHAT A BAD EXPERIENCE. went down to galley w/my lady fried looking to buy new 2025 ranger lariat .worked w/ bubba .financing looked good ,perfect credit score. that day they said they found the tru More

by williambissler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Chris 'Bubba" Andrade, manager at time

Jul 16, 2025

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

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